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Thread: Problem Installing HP Printer

  1. #1
    lyni is offline Gee! These Aren't Roasted!
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    Problem Installing HP Printer

    I've have Ubuntu 12.04. yesterday I bought an HP Deskjet 3520 All in One Printer. I did look up the HP Linux Imaging site on http://hplipopensource.com/hplip-web...ard/index.html

    I thought it said that it was the right printer for the Ubuntu 12.04 but I must have looked at the wrong thing because its not supported.

    anyway I have been having problems setting it up. today I installed the HPLIP but I still can't install the printer.

    the small screen on the printer says 'Please use the SETUP cartridges that came with the printer.' I have installed them but I'm getting nowhere.

    can someone please help?
    thanks
    lyn

  2. #2
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    Re: Problem Installing HP Printer

    HP 3520 is supported by the Linux Driver, HPLIP.

    Install hplip-gui and set-up and configure your printer. Also you may have to set it as a default printer from System Settings -> Printers.

    If you still have problems then Unplug the printer completely and replug it... it is sometimes necessary.
    "Evolution is Nature's way of issuing upgrades."

  3. #3
    lyni is offline Gee! These Aren't Roasted!
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    Re: Problem Installing HP Printer

    thank you for your reply.
    I am still having problems. I've managed to get the printer to work as far as photocopying and scanning go but I still can't print from the computer.
    I looked at installing the HPLIP but it says to go into the Terminal and that gets too complicated for me. I don't understand the Terminal well enough to do anything in it.
    I installed the HPLIP from the Software Centre but that has not helped.
    lyn

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    Re: Problem Installing HP Printer

    Quote Originally Posted by lyni View Post
    thank you for your reply.
    I am still having problems. I've managed to get the printer to work as far as photocopying and scanning go but I still can't print from the computer.
    I looked at installing the HPLIP but it says to go into the Terminal and that gets too complicated for me. I don't understand the Terminal well enough to do anything in it.
    I installed the HPLIP from the Software Centre but that has not helped.
    lyn
    That may be the problem. I don't have an HP machine so do not have first-hand experience but the version of HPLIP in the Software Centre is somewhat dated. The recommendation is to download the latest version from HP's web site. Here is what i come up with:

    http://hplipopensource.com/hplip-web/index.html?

    But again, I do not have an HP machine to test this on so my advice may be worth what it cost you.

  5. #5
    lyni is offline Gee! These Aren't Roasted!
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    Re: Problem Installing HP Printer

    thank you Kurt, but like I said in my post I don't understand the Terminal enough to follow the directions in that link.
    lyn

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    Re: Problem Installing HP Printer

    Quote Originally Posted by lyni View Post
    thank you Kurt, but like I said in my post I don't understand the Terminal enough to follow the directions in that link.
    lyn
    Hi

    Based on the table below, It looks like you need at least version 3.12.6. Any idea what version of HPLIP is included in 12.04's repositories? I'm using 13.04 right now and if I were to install HPLIP in this release, I'd get 3.12.11. If 12.04 has a version >3.12.6, do have have HPLIP-GUI installed? If not, that might help.

    A few hints if you decide to tackle the terminal. When you enter a password or command, there is no feedback unless it DOESN'T succeed. Copy/paste via right-click works just fine. Letter case and punctuation do matter. Why do manufacturers persist in using terminal installlation vs. GUI? CLI inputs work the same regardless of desktop. No matter Unity, Gnome-shell, KDE, Xfce, LXDE or something else, one set of scripts will work on them all.


    Edit: I guess the table didn't translate well. Here's a link to the page:

    http://hplipopensource.com/hplip-web...skjet_aio.html
    Last edited by kurt18947; February 27th, 2013 at 12:31 PM.

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    Re: Problem Installing HP Printer

    Using terminal or CLI is NOT rocket science. It is as simple as a GUI, instead of point and click you have to enter text, thats is all. If you intend to use Linux you MUST learn to do things in the terminal. You can do it... its really quite simple and easy.

    Just follow the instructions as shown HERE.

    If you are still having problem with Cli then post back here with your problem and we'll help.

    Good Luck.
    "Evolution is Nature's way of issuing upgrades."

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    Re: Problem Installing HP Printer

    I am enough of a beginner that I don't even know how to go to the System Settings ->Printers. Where do I do that? Thanks!

  9. #9
    lyni is offline Gee! These Aren't Roasted!
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    Re: Problem Installing HP Printer

    Quote Originally Posted by cyndijane View Post
    I am enough of a beginner that I don't even know how to go to the System Settings ->Printers. Where do I do that? Thanks!
    hi Cyndijane
    if you have Ubuntu 12.4 you can go up to the right hand corner to the little star type icon where you Shut Down from. you will find System Settings there. just click on that.
    or on the left hand side of the screen you will have all those various icons, click on the one with tool (spanner?)that is the System Settings.
    hope that helps
    lyn

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