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Thread: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

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  1. #1
    Join Date
    Apr 2011
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    Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    Despite my attempts, I can't establish Internet connection on my laptop (Lenovo G580). Both, wireless and wired connections don't work. I have Ubuntu 12.10 installed. I have tried following:

    Code:
    joachim@ubuntu:~$ cd compat-wireless-2012-02-28-p/
    joachim@ubuntu:~/compat-wireless-2012-02-28-p$ sudo scripts/driver-select alx
    Processing new driver-select request...
    Backup exists: Makefile.bk
    Backup exists: Makefile.bk
    Backup exists: drivers/net/ethernet/broadcom/Makefile.bk
    Backup exists: drivers/net/ethernet/atheros/Makefile.bk
    Backup exists: Makefile.bk
    Backup exists: Makefile.bk
    Backup exists: drivers/net/ethernet/broadcom/Makefile.bk
    joachim@ubuntu:~/compat-wireless-2012-02-28-p$ sudo make
    /home/joachim/compat-wireless-2012-02-28-p/config.mk:242: "WARNING: CONFIG_CFG80211_WEXT will be deactivated or not working because kernel was compiled with CONFIG_WIRELESS_EXT=n. Tools using wext interface like iwconfig will not work. To activate it build your kernel e.g. with CONFIG_LIBIPW=m."
    make: Nothing to be done for `all'.
    joachim@ubuntu:~/compat-wireless-2012-02-28-p$ sudo make install
    /home/joachim/compat-wireless-2012-02-28-p/config.mk:242: "WARNING: CONFIG_CFG80211_WEXT will be deactivated or not working because kernel was compiled with CONFIG_WIRELESS_EXT=n. Tools using wext interface like iwconfig will not work. To activate it build your kernel e.g. with CONFIG_LIBIPW=m."
    
    make -C /lib/modules/3.5.0-17-generic/build M=/home/joachim/compat-wireless-2012-02-28-p modules
    make: *** /lib/modules/3.5.0-17-generic/build: No such file or directory. Stop.
    make: *** [modules] Error 2
    joachim@ubuntu:~/compat-wireless-2012-02-28-p$ sudo modprobe alx
    FATAL: Module alx not found.
    Code:
    joachim@ubuntu:~$ cd compat-wireless-3.6.8-1-snp/
    joachim@ubuntu:~/compat-wireless-3.6.8-1-snp$ sudo scripts/driver-select alx
    [sudo] password for joachim: 
    Processing new driver-select request...
    Backup exists: Makefile.bk
    Backup exists: Makefile.bk
    Backup exists: drivers/net/ethernet/broadcom/Makefile.bk
    Backup exists: drivers/net/ethernet/atheros/Makefile.bk
    Backup exists: Makefile.bk
    Backup exists: Makefile.bk
    Backup exists: drivers/net/ethernet/broadcom/Makefile.bk
    joachim@ubuntu:~/compat-wireless-3.6.8-1-snp$ sudo make
    make -C /lib/modules/3.5.0-17-generic/build M=/home/joachim/compat-wireless-3.6.8-1-snp modules
    make: *** /lib/modules/3.5.0-17-generic/build: No such file or directory. Stop.
    make: *** [modules] Error 2
    joachim@ubuntu:~/compat-wireless-3.6.8-1-snp$ sudo make install
    Updating Ubuntu's initramfs for 3.5.0-17-generic under /boot/ ...
    Warning: No support for locale: en_GB.utf8
    Will now run update-grub to ensure grub will find the new initramfs ...
    Generating grub.cfg ...
    Found linux image: /boot/vmlinuz-3.5.0-17-generic
    Found initrd image: /boot/initrd.img-3.5.0-17-generic
    Found Windows 7 (loader) on /dev/sda1
    Skipping Windows 7 (loader) on Wubi system
    done
    
    make -C /lib/modules/3.5.0-17-generic/build M=/home/joachim/compat-wireless-3.6.8-1-snp modules
    make: *** /lib/modules/3.5.0-17-generic/build: No such file or directory. Stop.
    make: *** [modules] Error 2
    joachim@ubuntu:~/compat-wireless-3.6.8-1-snp$ sudo modprobe alx
    FATAL: Module alx not found.
    Can somebody help me, please?

    Code:
    joachim@ubuntu:~$ lspci
    00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
    00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09)
    00:01.1 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09)
    00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
    00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
    00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
    00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
    00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
    00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
    00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
    00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
    00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
    00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
    00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
    01:00.0 3D controller: NVIDIA Corporation Device 1140 (rev a1)
    03:00.0 Ethernet controller: Atheros Communications Inc. AR8162 Fast Ethernet (rev 08)
    04:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
    Code:
    joachim@ubuntu:~$ ifconfig
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:288 errors:0 dropped:0 overruns:0 frame:0
              TX packets:288 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:23488 (23.4 KB)  TX bytes:23488 (23.4 KB)
    Code:
    joachim@ubuntu:~$ iwconfig
    lo        no wireless extensions.
    
    wlan0     IEEE 802.11bgn  ESSID:off/any  
              Mode:Managed  Access Point: Not-Associated   Tx-Power=off   
              Retry  long limit:7   RTS thr:off   Fragment thr:off
              Power Management:off
    Code:
    joachim@ubuntu:~$ lsmod
    Module                  Size  Used by
    snd_hda_codec_hdmi     32007  1 
    snd_hda_codec_conexant    57842  1 
    joydev                 17457  0 
    hid_generic            12493  0 
    coretemp               13400  0 
    psmouse                95552  0 
    kvm                   414070  0 
    ghash_clmulni_intel    13180  0 
    cryptd                 20403  1 ghash_clmulni_intel
    snd_hda_intel          33491  3 
    snd_hda_codec         134212  3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel
    snd_hwdep              13602  1 snd_hda_codec
    snd_pcm                96580  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
    arc4                   12529  2 
    microcode              22803  0 
    snd_seq_midi           13324  0 
    snd_rawmidi            30512  1 snd_seq_midi
    snd_seq_midi_event     14899  1 snd_seq_midi
    snd_seq                61521  2 snd_seq_midi,snd_seq_midi_event
    snd_timer              29425  2 snd_pcm,snd_seq
    snd_seq_device         14497  3 snd_seq_midi,snd_rawmidi,snd_seq
    uvcvideo               76749  0 
    videobuf2_core         32851  1 uvcvideo
    videodev              120309  2 uvcvideo,videobuf2_core
    videobuf2_vmalloc      12860  1 uvcvideo
    videobuf2_memops       13368  1 videobuf2_vmalloc
    snd                    78734  16 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
    ath9k                 131308  0 
    serio_raw              13215  0 
    mac80211              539908  1 ath9k
    lpc_ich                17061  0 
    ath9k_common           14055  1 ath9k
    ath9k_hw              395218  2 ath9k,ath9k_common
    nouveau               895609  0 
    ath                    23827  3 ath9k,ath9k_common,ath9k_hw
    usbhid                 46947  0 
    hid                   100366  2 hid_generic,usbhid
    i915                  520519  3 
    ttm                    83595  1 nouveau
    cfg80211              206566  3 ath9k,mac80211,ath
    mxm_wmi                12979  1 nouveau
    drm_kms_helper         46784  2 nouveau,i915
    wmi                    19070  2 nouveau,mxm_wmi
    soundcore              15047  1 snd
    snd_page_alloc         18484  2 snd_hda_intel,snd_pcm
    drm                   275528  6 nouveau,ttm,i915,drm_kms_helper
    i2c_algo_bit           13413  2 nouveau,i915
    mei                    40690  0 
    rfcomm                 46619  0 
    bnep                   18140  2 
    bluetooth             209199  10 rfcomm,bnep
    parport_pc             32688  0 
    ppdev                  17073  0 
    ideapad_laptop         18086  0 
    sparse_keymap          13890  1 ideapad_laptop
    video                  19335  2 nouveau,i915
    mac_hid                13205  0 
    lp                     17759  0 
    parport                46345  3 parport_pc,ppdev,lp
    Code:
    joachim@ubuntu:~$ sudo lshw -C network
    [sudo] password for joachim: 
    PCI (sysfs)  
      *-network UNCLAIMED     
           description: Ethernet controller
           product: AR8162 Fast Ethernet
           vendor: Atheros Communications Inc.
           physical id: 0
           bus info: pci@0000:03:00.0
           version: 08
           width: 64 bits
           clock: 33MHz
           capabilities: pm pciexpress msi msix bus_master cap_list
           configuration: latency=0
           resources: memory:d3500000-d353ffff ioport:2000(size=128)
      *-network DISABLED
           description: Wireless interface
           product: AR9285 Wireless Network Adapter (PCI-Express)
           vendor: Atheros Communications Inc.
           physical id: 0
           bus info: pci@0000:04:00.0
           logical name: wlan0
           version: 01
           serial: 44:6d:57:43:ca:d1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
           configuration: broadcast=yes driver=ath9k driverversion=3.5.0-17-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
           resources: irq:17 memory:d3400000-d340ffff
    Code:
    joachim@ubuntu:~$ iwlist scan
    lo        Interface doesn't support scanning.
    
    wlan0     Failed to read scan data : Network is down
    Code:
    joachim@ubuntu:~$ uname -mr
    3.5.0-17-generic x86_64
    EDIT:

    I have downloaded these packages and installed them.

    http://security.ubuntu.com/ubuntu/po...3.35_amd64.deb

    http://security.ubuntu.com/ubuntu/po...3.35_amd64.deb

    http://security.ubuntu.com/ubuntu/po...-23.35_all.deb

    http://security.ubuntu.com/ubuntu/po...3.29_amd64.deb

    http://security.ubuntu.com/ubuntu/po...23.9_amd64.deb

    Ethernet works now but wireless is still broken.

    Code:
    joachim@ubuntu:~$ ifconfig
    eth0      Link encap:Ethernet  HWaddr dc:0e:a1:e5:26:b7  
              inet addr:192.168.1.101  Bcast:192.168.1.255  Mask:255.255.255.0
              inet6 addr: fe80::de0e:a1ff:fee5:26b7/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:170423 errors:0 dropped:0 overruns:0 frame:0
              TX packets:107893 errors:0 dropped:0 overruns:0 carrier:1
              collisions:0 txqueuelen:1000 
              RX bytes:236989816 (236.9 MB)  TX bytes:8957308 (8.9 MB)
              Interrupt:16 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:2639 errors:0 dropped:0 overruns:0 frame:0
              TX packets:2639 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:231547 (231.5 KB)  TX bytes:231547 (231.5 KB)
    Code:
    joachim@ubuntu:~$ iwconfig
    eth0      no wireless extensions.
    
    lo        no wireless extensions.
    
    wlan0     IEEE 802.11bgn  ESSID:off/any  
              Mode:Managed  Access Point: Not-Associated   Tx-Power=off   
              Retry  long limit:7   RTS thr:off   Fragment thr:off
              Power Management:off
    Code:
    joachim@ubuntu:~$ sudo lshw -C network
      *-network               
           description: Ethernet interface
           product: AR8162 Fast Ethernet
           vendor: Atheros Communications Inc.
           physical id: 0
           bus info: pci@0000:03:00.0
           logical name: eth0
           version: 08
           serial: dc:0e:a1:e5:26:b7
           size: 100Mbit/s
           capacity: 100Mbit/s
           width: 64 bits
           clock: 33MHz
           capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
           configuration: autonegotiation=on broadcast=yes driver=alx duplex=full firmware=alx ip=192.168.1.101 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
           resources: irq:45 memory:d3500000-d353ffff ioport:2000(size=128)
      *-network DISABLED
           description: Wireless interface
           product: AR9285 Wireless Network Adapter (PCI-Express)
           vendor: Atheros Communications Inc.
           physical id: 0
           bus info: pci@0000:04:00.0
           logical name: wlan0
           version: 01
           serial: 44:6d:57:43:ca:d1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
           configuration: broadcast=yes driver=ath9k driverversion=3.5.0-23-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
           resources: irq:17 memory:d3400000-d340ffff
    Code:
    joachim@ubuntu:~$ uname -mr
    3.5.0-23-generic x86_64
    I managed to install wireless drivers successfully and it works now.
    Last edited by Jot-z; February 11th, 2013 at 01:12 AM. Reason: Problem solved.

  2. #2
    Join Date
    Feb 2013
    Beans
    24

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    Hi,

    Please post how did you manage to install wireless drivers? what are the drivers required?

    I am in the same problem now and would like to get it fixed. Thanks.

  3. #3
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    19,444
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    @Shunmugavel--

    Do you have any internet access at all? Please post:
    Code:
    lspci -nn | grep 0200
    lsb_release -d
    Thanks.
    Chili's Folly: Intel NUC, i3-4010U, 120 GB SSD, 16 GB RAM, external 500 GB HDD, Ubuntu Saucy; small, silent and fast.

  4. #4
    Join Date
    Feb 2013
    Beans
    24

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    Hi,

    Please the output of the commands below,

    Code:
    lspci -nn | grep 0200
    
    
    01:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR8162 Fast Ethernet [1969:1090] (rev 10)
    
    lsb_release -d
    
    
    Description:	Ubuntu 12.04.2 LTS
    I have internet connection and i am unable to connect to it through Windows 7 installed in the same laptop.

  5. #5
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    19,444
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    Your ethernet device is covered by the module alx. In the latest kernels of Ubuntu 12.10, 3.5.0-24 and beyond, it's included by default.

    If you do have internet access and don't wish to upgrade to 12.10 at this time, I'd install this, preceded by linux-headers-generic and build-essential. Let me know if you need additional guidance.

    http://www.orbit-lab.org/kernel/comp...1-snpc.tar.bz2
    Chili's Folly: Intel NUC, i3-4010U, 120 GB SSD, 16 GB RAM, external 500 GB HDD, Ubuntu Saucy; small, silent and fast.

  6. #6
    Join Date
    Feb 2013
    Beans
    24

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    Hi Chili,

    I have got the below errors during the installation of linux-headers-generic and build-essential.
    Code:
    linux-headers-generic_3.2.0.38.46_amd64.deb - Installation
    
    
    vel@vel-Satellite-C850:~/vel-home$ sudo dpkg -i linux-headers-generic_3.2.0.38.46_amd64.deb
    [sudo] password for vel: 
    (Reading database ... 141393 files and directories currently installed.)
    Preparing to replace linux-headers-generic 3.2.0.38.46 (using linux-headers-generic_3.2.0.38.46_amd64.deb) ...
    Unpacking replacement linux-headers-generic ...
    dpkg: dependency problems prevent configuration of linux-headers-generic:
     linux-headers-generic depends on linux-headers-3.2.0-38-generic; however:
      Package linux-headers-3.2.0-38-generic is not installed.
    dpkg: error processing linux-headers-generic (--install):
     dependency problems - leaving unconfigured
    Errors were encountered while processing:
     linux-headers-generic
    vel@vel-Satellite-C850:~/vel-home$
    Code:
    build-essential_11.4build1_amd64.deb - Installation
    
    
    vel@vel-Satellite-C850:~/vel-home$ sudo dpkg -i build-essential_11.4build1_amd64.deb
    (Reading database ... 141393 files and directories currently installed.)
    Preparing to replace build-essential 11.4build1 (using build-essential_11.4build1_amd64.deb) ...
    Unpacking replacement build-essential ...
    dpkg: dependency problems prevent configuration of build-essential:
     build-essential depends on g++ (>= 4:4.3.1); however:
      Package g++ is not installed.
     build-essential depends on dpkg-dev (>= 1.13.5); however:
      Package dpkg-dev is not installed.
    dpkg: error processing build-essential (--install):
     dependency problems - leaving unconfigured
    Errors were encountered while processing:
     build-essential


    Please advice what needs to be done to resolve this error and successfully installed.

  7. #7
    Join Date
    Feb 2013
    Beans
    24

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    I have installed linux-headers-3.5.0-23-generic_3.5.0-23.35~precise1_amd64, but however i am unable to install any build essentials version at all(build-essential_11.5ubuntu2.1_amd64) it keeps on giving dependencies errors with g++, dpkg-dev packages. So i have completed lost my hope in installing these drivers and for just to enable internet in ubuntu.

    Not sure how to proceed??

  8. #8
    Join Date
    Aug 2005
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    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    linux-headers-generic depends on linux-headers-3.2.0-38-generic; however:
    Package linux-headers-3.2.0-38-generic is not installed.
    Go get it: http://packages.ubuntu.com/precise/l...2.0-38-generic

    Do the same for other missing dependencies. I know, without an internet connection, it's a tough job, but you can do it with patience and perseverance. I have helped others and I know you can do it, too.
    Chili's Folly: Intel NUC, i3-4010U, 120 GB SSD, 16 GB RAM, external 500 GB HDD, Ubuntu Saucy; small, silent and fast.

  9. #9
    Join Date
    Feb 2013
    Beans
    24

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    Hi Chili,

    Thanks again for helping and bringing confidence to me. I have tried to resolve all the dependencies i have. But blocked by the below one. Please help to resolve this,

    I need to install libc6 package, it has dependencies with package libgcc1(so this needs to be configured first). To install libgcc1, you have to configure multiarch-support. But if i tried to install multiarch-support then it checks for libc6(which is yet to be configured) and fails. Please see the below error logs,

    Installing libc6
    Code:
    vel@vel-Satellite-C850:/media/E47478CF7478A5C8/install/libc6$ sudo dpkg -i libc6_2.15-0ubuntu10.3_amd64.deb 
    (Reading database ... 148538 files and directories currently installed.)
    Preparing to replace libc6 2.15-0ubuntu10.3 (using libc6_2.15-0ubuntu10.3_amd64.deb) ...
    Unpacking replacement libc6 ...
    dpkg: dependency problems prevent configuration of libc6:
     libc6 depends on libgcc1; however:
      Package libgcc1 is not configured yet.
    dpkg: error processing libc6 (--install):
     dependency problems - leaving unconfigured
    Errors were encountered while processing:
     libc6
    Installing multiarch-support
    Code:
    vel@vel-Satellite-C850:/media/E47478CF7478A5C8/install/libc6/libgcc1/multi rach$ sudo dpkg -i multiarch-support_2.15-0ubuntu10.2_amd64.deb 
    (Reading database ... 148538 files and directories currently installed.)
    Preparing to replace multiarch-support 2.15-0ubuntu10.2 (using multiarch-support_2.15-0ubuntu10.2_amd64.deb) ...
    Unpacking replacement multiarch-support ...
    dpkg: dependency problems prevent configuration of multiarch-support:
     multiarch-support depends on libc6 (>= 2.3.6-2); however:
      Package libc6 is not configured yet.
    dpkg: error processing multiarch-support (--install):
     dependency problems - leaving unconfigured
    Errors were encountered while processing:
     multiarch-support
    What should i do to fix this?

  10. #10
    Join Date
    Aug 2005
    Location
    South Carolina, USA
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    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Internet connection doesn't work. Lenovo G580. Atheros AR8162/AR9285.

    You can try to install them all at the same time:
    Code:
    sudo dpkg -i libc6*.deb libgcc1*.deb multiarch-support*.deb
    The wildcard * relieves us of the need to type all the numbers, dashes, underscores, etc.

    I think you are getting close!!
    Chili's Folly: Intel NUC, i3-4010U, 120 GB SSD, 16 GB RAM, external 500 GB HDD, Ubuntu Saucy; small, silent and fast.

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