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Thread: Webcam not working in Skype, 64 bit

  1. #1
    Join Date
    Feb 2013
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    4

    Webcam not working in Skype, 64 bit

    Hi i'm currently using an Acer Aspire 7551 and i just got ubuntu after i had to reset my harddrive. I was using windows before that and i was just using the acer crystal eye webcam.

    I installed skype and now my webcam doesn't work or just isn't being detected. I'm not sure what i'm suppose to do exactly so i was wondering if someone can please help me out

  2. #2
    Join Date
    Dec 2008
    Location
    Olathe, KS
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    247
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Webcam not working :(

    Are you on 32 or 64 bit? I've had a lot of problems in the past with webcams and skype on 64 bit Ubuntu.

  3. #3
    Join Date
    Feb 2013
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    Re: Webcam not working :(

    64 bit but it worked fine before when i had windows. Completely new to Ubuntu

  4. #4
    Join Date
    Dec 2008
    Location
    Olathe, KS
    Beans
    247
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Webcam not working :(

    Can you run lsusb and lspci and post the results?

  5. #5
    Join Date
    Feb 2013
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    4

    Re: Webcam not working :(

    PHP Code:
    Bus 002 Device 008ID 04f2:b1d8 Chicony Electronics Co., Ltd 
    Bus 001 Device 001
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001
    ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001
    ID 1d6b:0001 Linux Foundation 1.1 root hub 
    PHP Code:
    00:00.0 Host bridgeAdvanced Micro Devices [AMDRS880 Host Bridge
    00
    :01.0 PCI bridgeAcer Incorporated [ALIAMD RS780/RS880 PCI to PCI bridge (int gfx)
    00:04.0 PCI bridgeAdvanced Micro Devices [AMDRS780/RS880 PCI to PCI bridge (PCIE port 0)
    00:05.0 PCI bridgeAdvanced Micro Devices [AMDRS780/RS880 PCI to PCI bridge (PCIE port 1)
    00:11.0 SATA controllerAdvanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
    00:12.0 USB controllerAdvanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
    00
    :12.2 USB controllerAdvanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
    00
    :13.0 USB controllerAdvanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
    00
    :13.2 USB controllerAdvanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
    00
    :14.0 SMBusAdvanced Micro Devices [AMDnee ATI SBx00 SMBus Controller (rev 41)
    00:14.1 IDE interface: Advanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 IDE Controller (rev 40)
    00:14.2 Audio deviceAdvanced Micro Devices [AMDnee ATI SBx00 Azalia (Intel HDA) (rev 40)
    00:14.3 ISA bridgeAdvanced Micro Devices [AMDnee ATI SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
    00:14.4 PCI bridgeAdvanced Micro Devices [AMDnee ATI SBx00 PCI to PCI Bridge (rev 40)
    00:18.0 Host bridgeAdvanced Micro Devices [AMDFamily 10h Processor HyperTransport Configuration
    00
    :18.1 Host bridgeAdvanced Micro Devices [AMDFamily 10h Processor Address Map
    00
    :18.2 Host bridgeAdvanced Micro Devices [AMDFamily 10h Processor DRAM Controller
    00
    :18.3 Host bridgeAdvanced Micro Devices [AMDFamily 10h Processor Miscellaneous Control
    00
    :18.4 Host bridgeAdvanced Micro Devices [AMDFamily 10h Processor Link Control
    01
    :05.0 VGA compatible controllerAdvanced Micro Devices [AMDnee ATI RS880M [Mobility Radeon HD 4200 Series]
    01:05.1 Audio deviceAdvanced Micro Devices [AMDnee ATI RS880 HDMI Audio [Radeon HD 4200 Series]
    03:00.0 Ethernet controllerBroadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
    06:00.0 Network controllerAtheros Communications IncAR928X Wireless Network Adapter (PCI-Express) (rev 01

  6. #6
    Join Date
    Dec 2008
    Location
    Olathe, KS
    Beans
    247
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Webcam not working :(

    I dont see your cam listed...have you checked the HCL?

  7. #7
    Join Date
    Feb 2013
    Beans
    4

    Re: Webcam not working :(

    how would i do that?

  8. #8
    Join Date
    Dec 2008
    Location
    Olathe, KS
    Beans
    247
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Webcam not working :(

    http://ubuntuforums.org/forumdisplay.php?f=332

    There are two threads hardware compatibility list and incompatibility list. Is the webcam integrated? I really think it might be a 64 bit issue. I think you should download a 32 bit copy and install it on a USB Drive and try that out to see if it works.

  9. #9
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
    Beans
    13,647
    Distro
    Xubuntu

    Re: Webcam not working in Skype, 64 bit

    The web cam is here:

    Code:
    Bus 002 Device 008: ID 04f2:b1d8 Chicony Electronics Co., Ltd
    They are almost always on an internal USB connection.

    Which version of Buntu are you using?
    Does the camera work in Guvcview?
    Bringing old hardware back to life. About problems due to upgrading.
    Please visit Quick Links -> Unanswered Posts.
    Don't use this space for a list of your hardware. It only creates false hits in the search engines.

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