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Thread: CUPS server error

  1. #1
    Join Date
    Oct 2012
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    6

    CUPS server error

    Hello..
    I got this error when I add a new printer.

    CUPS server error
    There was an error during the CUPS operation: 'server-error-internal-error'.

    Please help..

  2. #2
    Join Date
    Nov 2006
    Location
    The green
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    Hidden!
    Distro
    Kubuntu 12.10 Quantal Quetzal

    Re: CUPS server error

    Can you provide a little bit more information?

    Which Ubuntu version do you run? What printer? Which driver did you select? Did you use the command line or web interface (http://localhost:631/) to add the printer?

  3. #3
    Join Date
    Oct 2012
    Beans
    6

    Re: CUPS server error

    Quote Originally Posted by omeomi View Post
    Can you provide a little bit more information?

    Which Ubuntu version do you run? What printer? Which driver did you select? Did you use the command line or web interface (http://localhost:631/) to add the printer?
    I am using ubuntu 12.04 and i am trying to add epson lq300+ii to printers in administration menu..After adding ppd file (eplq.ppd) and clicking apply, the error appears..

    CUPS server error

  4. #4
    Join Date
    Feb 2007
    Location
    West Hills CA
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    7,457
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: CUPS server error

    Look through the files in /var/log/cups for any clues.
    -------------------------------------
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  5. #5
    Join Date
    Oct 2012
    Beans
    6

    Re: CUPS server error

    Quote Originally Posted by tgalati4 View Post
    Look through the files in /var/log/cups for any clues.
    **error log
    Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Epson-LQ-300+) from localhost

    Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf
    **

    I opened the cupsd.conf and this is what on the line 16:
    SystemGroup lpadmin

  6. #6
    Join Date
    Feb 2007
    Location
    West Hills CA
    Beans
    7,457
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: CUPS server error

    My SystemGroup is on line 3, so that is strange. And it is set to the correct value.

    You can change loglevel warnings then reboot cups:

    LogLevel debug2
    LogLevel debug
    LogLevel emerg
    LogLevel error
    LogLevel info

    from:

    Code:
    man cupsd.conf
    It's possible that your cups installation is badly broken. Try removing and reinstalling. Did you update your kernel lately? Did you edit /etc/hosts?

    You should have localhost defined:

    tgalati4@Dell600m-mint14$ cat /etc/hosts
    127.0.0.1 localhost
    Last edited by tgalati4; February 5th, 2013 at 04:44 AM.
    -------------------------------------
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    Unumquodque potest reparantur. Patientia sit virtus.

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