Erased Windows, not Wifi Does Not Work

**coldnovember** · January 29th, 2013

I brought an HP 2000 Notebook PC on black friday in '12.
it had windows 8 preinstalled so swapped it for 64 bit ubuntu 11.04 and ungraded it to to 12.10 using a wired connection. The wireless has not been working since i installed Ubuntu initially and it had been working with windows 8.Please help. My terminal window is saying:

cam@cam-HP-2000-Notebook-PC:~$ lspci -nn | grep 0280
06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
cam@cam-HP-2000-Notebook-PC:~$

Can someone please help me on this issue as I have been trying to fix this for days and am stuck spinning my gears. Thanks in advance

**coldnovember** · January 29th, 2013

I have tried the following commands.

lspci -nnk lsusb lsmod iwconfig rfkill list

and this is what was returned...

cam@cam-HP-2000-Notebook-PC:~$ lspci -nnk
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 14h Processor Root Complex [1022:1510]
Subsystem: Hewlett-Packard Company Device [103c:169a]
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6310] [1002:9802]
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: radeon
Kernel modules: radeon
00:11.0 SATA controller [0106]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] [1002:4394]
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: ahci
00:12.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: ohci_hcd
00:12.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: ehci_hcd
00:13.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: ohci_hcd
00:13.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: ehci_hcd
00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller [1002:4385] (rev 42)
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: piix4_smbus
Kernel modules: sp5100_tco, i2c-piix4
00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) [1002:4383] (rev 40)
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: snd_hda_intel
Kernel modules: snd-hda-intel
00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller [1002:439d] (rev 40)
Subsystem: Hewlett-Packard Company Device [103c:169a]
00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge [1002:4384] (rev 40)
00:15.0 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0) [1002:43a0]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:15.1 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 1) [1002:43a1]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:15.2 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SB900 PCI to PCI bridge (PCIE port 2) [1002:43a2]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 0 [1022:1700] (rev 43)
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 1 [1022:1701]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 2 [1022:1702]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 3 [1022:1703]
Kernel driver in use: k10temp
Kernel modules: k10temp
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 4 [1022:1704]
00:18.5 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 6 [1022:1718]
00:18.6 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 5 [1022:1716]
00:18.7 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 7 [1022:1719]
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: r8169
Kernel modules: r8169
06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
Subsystem: Hewlett-Packard Company Device [103c:18ed]
Kernel modules: wl
07:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5116 PCI Express Card Reader [10ec:5209] (rev 01)
Subsystem: Hewlett-Packard Company Device [103c:169a]
Kernel driver in use: rts_pstor
Kernel modules: rts_pstor
cam@cam-HP-2000-Notebook-PC:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 05c8:0348 Cheng Uei Precision Industry Co., Ltd (Foxlink)
cam@cam-HP-2000-Notebook-PC:~$ lsmod
Module Size Used by
bnep 18281 2
rfcomm 47604 0
bluetooth 180153 10 bnep,rfcomm
parport_pc 32866 0
ppdev 17113 0
binfmt_misc 17540 1
nls_iso8859_1 12713 1
nls_cp437 16991 1
vfat 17585 1
fat 61512 1 vfat
snd_hda_codec_idt 70795 1
snd_hda_intel 33773 3
snd_hda_codec 127706 2 snd_hda_codec_idt,snd_hda_intel
snd_hwdep 17764 1 snd_hda_codec
snd_pcm 97275 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 13324 0
radeon 804518 3
ttm 76949 1 radeon
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event
joydev 17693 0
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
wl 3074895 0
drm_kms_helper 46978 1 radeon
snd 79041 15 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_ hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_se q_device
uvcvideo 72627 0
videodev 98259 1 uvcvideo
drm 241971 5 radeon,ttm,drm_kms_helper
hp_wmi 18092 0
v4l2_compat_ioctl32 17128 1 videodev
rts_pstor 445241 0
sparse_keymap 13890 1 hp_wmi
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
sp5100_tco 13791 0
psmouse 97485 0
lib80211 14381 1 wl
serio_raw 13211 0
k10temp 13166 0
i2c_piix4 13301 0
mac_hid 13253 0
i2c_algo_bit 13423 1 radeon
wmi 19256 1 hp_wmi
video 19596 0
rt2800pci 18715 0
rt2800lib 58967 1 rt2800pci
crc_ccitt 12707 1 rt2800lib
rt2x00pci 14577 1 rt2800pci
rt2x00lib 55326 3 rt2800pci,rt2800lib,rt2x00pci
mac80211 506862 3 rt2800lib,rt2x00pci,rt2x00lib
cfg80211 205774 3 wl,rt2x00lib,mac80211
eeprom_93cx6 12767 1 rt2800pci
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
r8169 62154 0
cam@cam-HP-2000-Notebook-PC:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

cam@cam-HP-2000-Notebook-PC:~$ rfkill list
0: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: yes
cam@cam-HP-2000-Notebook-PC:~$

I am stuck guys. Please help!

**Bucky Ball** · January 29th, 2013

Now try:

Code:

sudo lshw -C network

... and post the output.

Have you tried looking in Additional Drivers?

PS: Please use code tags [] at the beginning with 'code' inside and [/] at the end, ditto. It is easier to read. You can also click 'Go Advanced', mark out the code and click the # icon. Also, please divide the output from the different commands with code tags. Some potential helpers will simply move along when faced with a huge blob of terminal output like that above so you will improve your chances of help. Thanks.

**coldnovember** · January 29th, 2013

Sorry, this my first day posting here! Thanks! Here is the output that i got:

Code:

[/cam@cam-HP-2000-Notebook-PC:~$ sudo lshw -C network
[sudo] password for cam: 
  *-network               
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 05
       serial: c8:cb:b8:00:a8:8d
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8105e-1.fw ip=10.80.55.50 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:40 ioport:2000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
  *-network UNCLAIMED
       description: Network controller
       product: Ralink corp.
       vendor: Ralink corp.
       physical id: 0
       bus info: pci@0000:06:00.0
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:f0200000-f020ffff
cam@cam-HP-2000-Notebook-PC:~$

**Bucky Ball** · January 29th, 2013

All good. Much easier on the eye and welcome to the forums.

Have you checked Additional Drivers? If there is a driver in there for the card, enable it. You may need to restart after that. You should do an update with a cable if you haven't done already (presuming the cable works as it looks like it should). You can use Update Manager or, in a terminal, run these two commands one after the next:

Code:

sudo apt-get update
sudo apt-get upgrade

This will only upgrade what you have installed, if required, NOT the current release of Ubuntu to the next.

Odd that it is giving no info on your card apart from: Ralink corp. Device and
product: Ralink corp. vendor: Ralink corp.

The driver is missing but hard to know which you need when won't give us the model.

**coldnovember** · January 29th, 2013

Does this help??

Code:

cam@cam-HP-2000-Notebook-PC:~$ lspci -nn | grep 0280
06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
cam@cam-HP-2000-Notebook-PC:~$

**coldnovember** · January 29th, 2013

I have tried additional drivers. Nothing.

**Bucky Ball** · January 29th, 2013

Originally Posted by coldnovember

Does this help??

Code:

cam@cam-HP-2000-Notebook-PC:~$ lspci -nn | grep 0280
06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
cam@cam-HP-2000-Notebook-PC:~$

Nope. No model. What is the make/model of your laptop?

EDIT: Actually, yes. It appears the last four digits, 539b, are it. Still digging ...

**coldnovember** · January 29th, 2013

HP 2000-bf69WM

**Bucky Ball** · January 29th, 2013

This is the driver you need:

http://www.mediatek.com/_en/07_downl...il.php?sn=5001

Stick in any details and you will be offered the driver for download.

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