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Thread: Erased Windows, not Wifi Does Not Work

  1. #1
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    Erased Windows, not Wifi Does Not Work

    I brought an HP 2000 Notebook PC on black friday in '12.
    it had windows 8 preinstalled so swapped it for 64 bit ubuntu 11.04 and ungraded it to to 12.10 using a wired connection. The wireless has not been working since i installed Ubuntu initially and it had been working with windows 8.Please help. My terminal window is saying:

    cam@cam-HP-2000-Notebook-PC:~$ lspci -nn | grep 0280
    06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
    cam@cam-HP-2000-Notebook-PC:~$

    Can someone please help me on this issue as I have been trying to fix this for days and am stuck spinning my gears. Thanks in advance

  2. #2
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    Re: Erased Windows, not Wifi Does Not Work

    I have tried the following commands.

    lspci -nnk lsusb lsmod iwconfig rfkill list

    and this is what was returned...


    cam@cam-HP-2000-Notebook-PC:~$ lspci -nnk
    00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 14h Processor Root Complex [1022:1510]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6310] [1002:9802]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: radeon
    Kernel modules: radeon
    00:11.0 SATA controller [0106]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] [1002:4394]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: ahci
    00:12.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: ohci_hcd
    00:12.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: ehci_hcd
    00:13.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: ohci_hcd
    00:13.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: ehci_hcd
    00:14.0 SMBus [0c05]: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller [1002:4385] (rev 42)
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: piix4_smbus
    Kernel modules: sp5100_tco, i2c-piix4
    00:14.2 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) [1002:4383] (rev 40)
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd-hda-intel
    00:14.3 ISA bridge [0601]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller [1002:439d] (rev 40)
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    00:14.4 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge [1002:4384] (rev 40)
    00:15.0 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0) [1002:43a0]
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:15.1 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 1) [1002:43a1]
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:15.2 PCI bridge [0604]: Advanced Micro Devices [AMD] nee ATI SB900 PCI to PCI bridge (PCIE port 2) [1002:43a2]
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 0 [1022:1700] (rev 43)
    00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 1 [1022:1701]
    00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 2 [1022:1702]
    00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 3 [1022:1703]
    Kernel driver in use: k10temp
    Kernel modules: k10temp
    00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 4 [1022:1704]
    00:18.5 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 6 [1022:1718]
    00:18.6 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 5 [1022:1716]
    00:18.7 Host bridge [0600]: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 7 [1022:1719]
    02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: r8169
    Kernel modules: r8169
    06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
    Subsystem: Hewlett-Packard Company Device [103c:18ed]
    Kernel modules: wl
    07:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5116 PCI Express Card Reader [10ec:5209] (rev 01)
    Subsystem: Hewlett-Packard Company Device [103c:169a]
    Kernel driver in use: rts_pstor
    Kernel modules: rts_pstor
    cam@cam-HP-2000-Notebook-PC:~$ lsusb
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 002: ID 05c8:0348 Cheng Uei Precision Industry Co., Ltd (Foxlink)
    cam@cam-HP-2000-Notebook-PC:~$ lsmod
    Module Size Used by
    bnep 18281 2
    rfcomm 47604 0
    bluetooth 180153 10 bnep,rfcomm
    parport_pc 32866 0
    ppdev 17113 0
    binfmt_misc 17540 1
    nls_iso8859_1 12713 1
    nls_cp437 16991 1
    vfat 17585 1
    fat 61512 1 vfat
    snd_hda_codec_idt 70795 1
    snd_hda_intel 33773 3
    snd_hda_codec 127706 2 snd_hda_codec_idt,snd_hda_intel
    snd_hwdep 17764 1 snd_hda_codec
    snd_pcm 97275 2 snd_hda_intel,snd_hda_codec
    snd_seq_midi 13324 0
    radeon 804518 3
    ttm 76949 1 radeon
    snd_rawmidi 30748 1 snd_seq_midi
    snd_seq_midi_event 14899 1 snd_seq_midi
    snd_seq 61929 2 snd_seq_midi,snd_seq_midi_event
    joydev 17693 0
    snd_timer 29990 2 snd_pcm,snd_seq
    snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
    wl 3074895 0
    drm_kms_helper 46978 1 radeon
    snd 79041 15 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_ hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_se q_device
    uvcvideo 72627 0
    videodev 98259 1 uvcvideo
    drm 241971 5 radeon,ttm,drm_kms_helper
    hp_wmi 18092 0
    v4l2_compat_ioctl32 17128 1 videodev
    rts_pstor 445241 0
    sparse_keymap 13890 1 hp_wmi
    soundcore 15091 1 snd
    snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
    sp5100_tco 13791 0
    psmouse 97485 0
    lib80211 14381 1 wl
    serio_raw 13211 0
    k10temp 13166 0
    i2c_piix4 13301 0
    mac_hid 13253 0
    i2c_algo_bit 13423 1 radeon
    wmi 19256 1 hp_wmi
    video 19596 0
    rt2800pci 18715 0
    rt2800lib 58967 1 rt2800pci
    crc_ccitt 12707 1 rt2800lib
    rt2x00pci 14577 1 rt2800pci
    rt2x00lib 55326 3 rt2800pci,rt2800lib,rt2x00pci
    mac80211 506862 3 rt2800lib,rt2x00pci,rt2x00lib
    cfg80211 205774 3 wl,rt2x00lib,mac80211
    eeprom_93cx6 12767 1 rt2800pci
    lp 17799 0
    parport 46562 3 parport_pc,ppdev,lp
    r8169 62154 0
    cam@cam-HP-2000-Notebook-PC:~$ iwconfig
    lo no wireless extensions.

    eth0 no wireless extensions.

    cam@cam-HP-2000-Notebook-PC:~$ rfkill list
    0: hp-wifi: Wireless LAN
    Soft blocked: no
    Hard blocked: yes
    cam@cam-HP-2000-Notebook-PC:~$


    I am stuck guys. Please help!

  3. #3
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    Re: Erased Windows, not Wifi Does Not Work

    Now try:
    Code:
    sudo lshw -C network
    ... and post the output.

    Have you tried looking in Additional Drivers?

    PS: Please use code tags [] at the beginning with 'code' inside and [/] at the end, ditto. It is easier to read. You can also click 'Go Advanced', mark out the code and click the # icon. Also, please divide the output from the different commands with code tags. Some potential helpers will simply move along when faced with a huge blob of terminal output like that above so you will improve your chances of help. Thanks.
    Last edited by Bucky Ball; January 29th, 2013 at 05:08 AM.

  4. #4
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    Re: Erased Windows, not Wifi Does Not Work

    Sorry, this my first day posting here! Thanks! Here is the output that i got:



    Code:
    [/cam@cam-HP-2000-Notebook-PC:~$ sudo lshw -C network
    [sudo] password for cam: 
      *-network               
           description: Ethernet interface
           product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
           vendor: Realtek Semiconductor Co., Ltd.
           physical id: 0
           bus info: pci@0000:02:00.0
           logical name: eth0
           version: 05
           serial: c8:cb:b8:00:a8:8d
           size: 100Mbit/s
           capacity: 100Mbit/s
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
           configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8105e-1.fw ip=10.80.55.50 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
           resources: irq:40 ioport:2000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
      *-network UNCLAIMED
           description: Network controller
           product: Ralink corp.
           vendor: Ralink corp.
           physical id: 0
           bus info: pci@0000:06:00.0
           version: 00
           width: 32 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list
           configuration: latency=0
           resources: memory:f0200000-f020ffff
    cam@cam-HP-2000-Notebook-PC:~$

  5. #5
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    Re: Erased Windows, not Wifi Does Not Work

    All good. Much easier on the eye and welcome to the forums.

    Have you checked Additional Drivers? If there is a driver in there for the card, enable it. You may need to restart after that. You should do an update with a cable if you haven't done already (presuming the cable works as it looks like it should). You can use Update Manager or, in a terminal, run these two commands one after the next:

    Code:
    sudo apt-get update
    sudo apt-get upgrade
    This will only upgrade what you have installed, if required, NOT the current release of Ubuntu to the next.

    Odd that it is giving no info on your card apart from: Ralink corp. Device and
    product: Ralink corp. vendor: Ralink corp.

    The driver is missing but hard to know which you need when won't give us the model.
    Last edited by Bucky Ball; January 29th, 2013 at 05:35 AM.

  6. #6
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    Re: Erased Windows, not Wifi Does Not Work

    Does this help??

    Code:
    cam@cam-HP-2000-Notebook-PC:~$ lspci -nn | grep 0280
    06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
    cam@cam-HP-2000-Notebook-PC:~$

  7. #7
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    Re: Erased Windows, not Wifi Does Not Work

    I have tried additional drivers. Nothing.

  8. #8
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    Re: Erased Windows, not Wifi Does Not Work

    Quote Originally Posted by coldnovember View Post
    Does this help??

    Code:
    cam@cam-HP-2000-Notebook-PC:~$ lspci -nn | grep 0280
    06:00.0 Network controller [0280]: Ralink corp. Device [1814:539b]
    cam@cam-HP-2000-Notebook-PC:~$
    Nope. No model. What is the make/model of your laptop?

    EDIT: Actually, yes. It appears the last four digits, 539b, are it. Still digging ...
    Last edited by Bucky Ball; January 29th, 2013 at 05:51 AM.

  9. #9
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    Re: Erased Windows, not Wifi Does Not Work

    HP 2000-bf69WM

  10. #10
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