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Thread: webcam on PanP6

  1. #1
    Join Date
    Sep 2009
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    56

    webcam on PanP6

    Hello,

    I have a PanP6 purchased in Dec 2009. Everything has been great. I installed ubuntu 12.04 and cant seem to get the webcam to show up. I tried the Fn Keys. I also tried a few commands and their output suggests that the device is not even being detected (I dont recall the exact commands tried.) My question is, if it is a matter of drivers, what do you recommend?

    Also, I have two other unrelated questions, do you prefer if I open a thread for each questions (better indexing) or just ask everything in one place? Thanks!

  2. #2
    Join Date
    Sep 2009
    Beans
    56

    Re: webcam on PanP6

    lsusb says:

    Code:
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 002: ID 147e:2016 Upek Biometric Touchchip/Touchstrip Fingerprint Sensor
    while lspci says:

    Code:
    00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
    00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
    00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
    00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
    00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
    00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
    00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
    00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
    00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
    00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
    00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
    00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
    00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
    00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
    00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
    00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
    00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
    00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
    00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03)
    00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
    01:00.0 VGA compatible controller: NVIDIA Corporation G98M [GeForce G 105M] (rev a1)
    02:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300
    06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
    07:00.0 System peripheral: JMicron Technology Corp. SD/MMC Host Controller
    07:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller
    07:00.3 System peripheral: JMicron Technology Corp. MS Host Controller

    Thanks!

  3. #3
    Join Date
    Dec 2009
    Beans
    Hidden!
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: webcam on PanP6

    What software are you trying to get the webcam to work with? Does the file /dev/video0 exist on your system?

  4. #4
    Join Date
    May 2006
    Location
    Milwaukee,WI
    Beans
    6,108
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: webcam on PanP6

    i like guvcviewer for a webcam recording app
    Check out my Blog about my life and computer software and hardware. http://ubuntuaddicted.blogspot.com/
    My YouTube channel:
    http://www.youtube.com/ubuntuaddicted

  5. #5
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    Sep 2009
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    56

    Re: webcam on PanP6

    Quote Originally Posted by Carborundum View Post
    What software are you trying to get the webcam to work with? Does the file /dev/video0 exist on your system?
    I have been trying with cheese. I also tried the tests in

    Code:
     gstreamer-properties
    and that did not detect it either. Most tutorials I saw said to try v4l1 and v4l2 but I only had v4l2 as a choice.

    The file /dev/video0 does not exist. Thanks!

  6. #6
    Join Date
    May 2006
    Location
    Milwaukee,WI
    Beans
    6,108
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: webcam on PanP6

    sounds like a hardware issue, have you tried contacting system76 directly?
    Check out my Blog about my life and computer software and hardware. http://ubuntuaddicted.blogspot.com/
    My YouTube channel:
    http://www.youtube.com/ubuntuaddicted

  7. #7
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    Sep 2009
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    56

    Re: webcam on PanP6

    Quote Originally Posted by dannyboy79 View Post
    sounds like a hardware issue, have you tried contacting system76 directly?
    I wanted to make sure it was hardware before I contacted them, since, if its a hardware issue, fixing it will probably involve shipping the machine, and I cant do that. right now. Oh well... I'll mark the thread as solved. Thanks!

  8. #8
    Join Date
    Oct 2007
    Location
    Aurora, CO
    Beans
    2,563
    Distro
    Ubuntu

    Re: webcam on PanP6

    Quote Originally Posted by brusegadi View Post
    I wanted to make sure it was hardware before I contacted them, since, if its a hardware issue, fixing it will probably involve shipping the machine, and I cant do that. right now. Oh well... I'll mark the thread as solved. Thanks!
    Is your webcam turned on? Try closing all applications that use the camera (including web browsers), then hit Fn+F10 on your keyboard.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

  9. #9
    Join Date
    Sep 2009
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    56

    Re: webcam on PanP6

    Quote Originally Posted by isantop View Post
    Is your webcam turned on? Try closing all applications that use the camera (including web browsers), then hit Fn+F10 on your keyboard.

    This was one of the first things I tried since it has always been the cause of my webcam issues! However, it did not work this time. I'll try booting from a live cd and seeing if its detected that way. I have not emailed you because if its really a hardware issue I will have to ship it but I cant since school is in session. Thanks!

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