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Thread: Problem reading PDF file

  1. #1
    Join Date
    Feb 2007
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    643
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    Kubuntu 9.04 Jaunty Jackalope

    Problem reading PDF file

    Hi,

    I have a pdf file which I did not manage to open properly. I tried with Konqueror, xpdf and pdfedit. What is displayed is this message:

    Code:
    To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
    For further support, go to www.adobe.com/support/products/acrreader.html
    Which program should I use to open this file, please?

    Mariane
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  2. #2
    Join Date
    Mar 2012
    Location
    Mayence, Germany
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    135
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    Ubuntu 12.10 Quantal Quetzal

    Re: Problem reading PDF file

    Do the following in a terminal:
    pdfinfo yourfile.pdf
    To get additional information on your document it might be encrypted.

  3. #3
    Join Date
    Feb 2007
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    643
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    Kubuntu 9.04 Jaunty Jackalope

    Re: Problem reading PDF file

    Code:
    pdfinfo cerfa.pdf
    Answer:
    pdfinfo: /opt/Druide/Antidote7/Programmes32/lib/libjpeg.so.62: no version information available (required by /usr/lib/libpoppler.so.13)
    Creator: Adobe LiveCycle Forms 8.2
    Producer: Adobe LiveCycle Forms 8.2
    CreationDate: Thu Nov 3 14:36:49 2011
    ModDate: Thu Nov 3 14:36:49 2011
    Tagged: yes
    Pages: 1
    Encrypted: no
    Page size: 612 x 792 pts (letter)
    File size: 1239892 bytes
    Optimized: no
    PDF version: 1.6

    I tried okular and evince but I have the same result:
    "To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
    to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
    For further support, go to www.adobe.com/support/products/acrreader.html"

    I found a page with instructions about how to solve this on debian-based machines but we don't have the packages they speak about, or I should add a repository and I'm not going to do that unless someone tells me it is OK to add these to Kubuntu:
    http://forum.linuxmint.com/viewtopic.php?f=47&t=70040
    Last edited by Mariane; January 12th, 2013 at 03:41 PM.
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  4. #4
    Join Date
    Feb 2007
    Beans
    643
    Distro
    Kubuntu 9.04 Jaunty Jackalope

    Re: Problem reading PDF file

    I installed libreoffice-pdfimport and then tried to open the file with LibreOffice. I got 848 pages of something which looks like formatting script:

    ><caption placement="right" reserve="26mm"
    ><para vAlign="middle"
    /><font size="8pt" typeface="Arial"
    /><value
    ><text

    etc. etc. etc.

    some stuff like:

    6f72706f7261746564311d301b060355040b131441646f6265 20547275737420536572766963657331163014060355040313 0d41646f626520526f6f7420434130820122300d06092a8648 86f70d01010105000382010f003082010a0282010100cc4f54 84f7a7a2e733537f3f9c12886b2c9947677e0f1eb9ad1488f9 c310d81df0f0d59f690a2f5935b0cc6ca94c9c15a09fce20bf a0cf54e2e02066453f3986387e9cc48e0722c624f60112b035 df55ea6990b0db85371ee24e07b242a16a1369a066ea809111 592a9b08795a20442dc9bd73388b3c2fe0431b5db30bf0af35 1a29feefa692dd814c9d3d598ead313c407e9b913606fce25c 8dd18d26d55c45cfaf653fb1aad26296f4a838eaba6042f4f4 1c4a3515cef84e22560f9518c5f8969f9ffbb0b77825e9806b bdd60af0c674949df30f50db9a77ce4b7083238da0ca782044 5c3c5464f1eaa230199fea4c064d06784b5e92df22d2c967b3 7ad2010203010001a382014f3082014b301106096086480186 f8420101040403020007

    and some non-printable characters which are displayed as a question mark.
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  5. #5
    Join Date
    Jan 2013
    Beans
    2

    Re: Problem reading PDF file

    You may have tried this already, but Adobe makes a .deb download of its pdf viewer. I had a similar problem to yours, and the only thing that fixed it was getting the Adobe version.

  6. #6
    Join Date
    Nov 2011
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    /dev/root
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    Hidden!

    Re: Problem reading PDF file

    The file seems to be created 2011, so it is not brand new.

    Which version of Kubuntu are you running? Would there be a chance to find a newer version of the libraries used to read pdf files, if you try with the newest version. You need not install it, test it live from a CD or USB drive!

    Or have you checked with some cloud service to read documents, for example Google Documents.

  7. #7
    Join Date
    Feb 2007
    Beans
    643
    Distro
    Kubuntu 9.04 Jaunty Jackalope

    Re: Problem reading PDF file

    I finally got adobe's version, I'll just have to remember to switch off my internet connection before I view this pdf...

    Adobe has included javascript in it's new version, now when you open a pdf document with adobe's reader, the document can "phone home" without your knowledge (or authorisation!) and tell some server what you are doing with the file...

    Ref: http://lwn.net/Articles/129729/

    So I still hope someone will tell me which open source program I could use to view this type of file.

    Meanwhile, people experiencing the same problem can install acroread with:
    Code:
    sudo add-apt-repository "deb http://archive.canonical.com/ natty partner"
    sudo apt-get update
    sudo apt-get install acroread
    The result of the "make" command:
    - Sitting bored in front of a computer
    - Watching abstruse output scrolling upwards too fast to be read
    - And waiting for something to go wrong

  8. #8
    Join Date
    Oct 2006
    Location
    Ayrshire
    Beans
    40,307
    Distro
    Ubuntu Development Release

    Re: Problem reading PDF file

    Quote Originally Posted by Mariane View Post
    Adobe has included javascript in it's new version, now when you open a pdf document with adobe's reader, the document can "phone home" without your knowledge (or authorisation!)
    So much changes in software in a short space of time, it would be good to have a reference more recent than 8 years ago.

    Even if this is still the case, it would probably be easier to switch off the js.

    So I still hope someone will tell me which open source program I could use to view this type of file.
    Could try Chrome web browsers built in pdf viewer.

    Meanwhile, people experiencing the same problem can install acroread with:
    Hopefully not... given that natty has gone end of life.

  9. #9
    Join Date
    Nov 2011
    Location
    /dev/root
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    Hidden!

    Re: Problem reading PDF file

    Quote Originally Posted by howefield View Post
    ... natty has gone end of life.
    +1
    According to the line about the added repository, you are still running Natty, an old version of Ubuntu, that no longer receives security updates. Is that really so, or did you cut and paste from some web page and post it before editing the version (e.g natty --> precise)?

    Running Kubuntu without security updates is a bigger security hazard than reading a single file with Acroread.

    Also, it is quite possible that new versions of Kubuntu have updated libraries, that can read your pdf file with open source software (for example evince).

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