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Thread: Ratel restarts after shutdown

  1. #1
    Join Date
    Aug 2008
    Location
    Elkton, FL
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    101
    Distro
    Ubuntu 10.04 Lucid Lynx

    Question Ratel restarts after shutdown

    All,
    I recently purchased a Ratel Performance. I am having a problem trying to shut-down. The computer shuts down all the lights go off and about 5 seconds later it reboots. Then if I don’t login and select shut down from the menu, it shuts down OK. I installed the latest 78 drivers and all the patches for the system and that did not solve the problem.

    Any help would be appreciated.

    Tom Atkins
    Linux Registered user #479578 Ubuntu user #24202

  2. #2
    Join Date
    Aug 2008
    Location
    Elkton, FL
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    101
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Ratel restarts after shutdown

    All,
    I am still having the same problem I reported in January. I just did a clean install and I still have the same problem. If I do a restart after I login then the system will shut down correctly if not I shut down and after about 5 seconts the system will restart by its self. Then a shutdown works correctly. I did a clean instal to version 13.04
    Linux Registered user #479578 Ubuntu user #24202

  3. #3

    Re: Ratel restarts after shutdown

    Have you checked your Bios? This could be a setting there is not correct.
    Learning is not attained by chance, it must be sought for with ardor and attended to with diligence. Abigail Adams ( 1744 - 1818 ), 1780;

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  4. #4
    Join Date
    Aug 2008
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    Re: Ratel restarts after shutdown

    The Bios is as it was sent from 76.

    A restart always sols the problem.

    What should I look for?
    Linux Registered user #479578 Ubuntu user #24202

  5. #5
    Join Date
    Oct 2007
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    Aurora, CO
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    Ubuntu

    Re: Ratel restarts after shutdown

    Check the boot tab for the "Wake on LAN" setting. Make sure it's disabled.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
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  6. #6
    Join Date
    Aug 2013
    Beans
    33

    Re: Ratel restarts after shutdown

    I have been experiencing this with my Galago Ultra Pro, too. Haven't checked BIOS yet. Just wondering if this is known to happen on that model as well?

  7. #7
    Join Date
    Oct 2007
    Location
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    Distro
    Ubuntu

    Re: Ratel restarts after shutdown

    This issue on the Galago is a known problem, and can be worked around by always unplugging before you shutdown. The Ratel issue is separate.

    We're working on a BIOS update to correct the problem on the Galago.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

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