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Thread: can not install printer software driver

  1. #1
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    Ubuntu 12.04 Precise Pangolin

    can not install printer software driver

    Hello Beanheads, I am running Ubuntu 12.04. I just purchased an HP3512E deskjet all-in-one printer. I previously had an installed HP 1310 all-in-one. It worked great using the HPLIP plugin I downloaded from the software center until the old printer locked up and would no longer work so I hooked up the new one and the HPLIP will not recognize it. This printer is supported by Linux I downloaded hplip 3.12.11 but I am having problems using the install wizard and following the terminal command input instructions. Is there a copy and paste method somewhere I could use to get these terminal commands imputed correctly.
    Last edited by vegas89; December 30th, 2012 at 02:57 PM.

  2. #2
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    Kubuntu 12.04 Precise Pangolin

    Re: can not install printer software driver

    Can you be more specific about what you have been trying to do? Is it this that you downloaded? Assuming that is the case, there are instructions here on how to do the install.

    Just to make sure you get it started. make it executable

    Code:
    chmod +x hplip-3.12.11.run
    Then to start it (in the terminal)

    Code:
    sudo sh hplip-3.12.11.run
    Hopefully you can work it out from there. I'm not very familiar with printers so hopefully someone else can help if you get stuck further along.

    .

  3. #3
    Join Date
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    Re: can not install printer software driver

    Yes this is the information I am tring to use. I think my problem is the location of the downloaded program. It shows up in the dash, but I don't know what to do with it from there. The terminal says it Can't open hplip-3.12.11.run

  4. #4
    Join Date
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    Ubuntu 13.04 Raring Ringtail

    Re: can not install printer software driver

    Are you directly connecting this printer via USB or trying to connect up wirelessly?

  5. #5
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    Re: can not install printer software driver

    I have it connected via usb to my desktop which has a Linux OS and I am running a wireless laptop which has windows 7 OS that is running via a Linksys wireless router. I used the driver install on the laptop and it is running the HP deskjet just as it should, with no issues. I cannot get my linux OS to run the software to use it.

  6. #6
    Join Date
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    Ubuntu 10.10 Maverick Meerkat

    Re: can not install printer software driver

    Quote Originally Posted by vegas89 View Post
    The terminal says it Can't open hplip-3.12.11.run
    You are possibly not "in" the directory which the file is in. You need to navigate to the directory where the file is with cd.

    Code:
    cd /path/to/the/file
    To go back a level
    Code:
    cd ..
    You can us ls to list the contents of the directory you are in to make sure you are at the right place, and to see exactly what the file name is.
    Michael

  7. #7
    Join Date
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    Lightbulb Re: can not install printer software driver

    i just installed it this morning so as mentioned you probably havent cd to the right directory. guessing your download files go to your download folder by default. try using this in terminal substituting ray for your user name
    cd /home/ray/Downloads
    then run this while in terminal

    sh hplip-3.12.11.run


    worked like a charm for me. good luck!
    Last edited by rburkartjo; December 30th, 2012 at 03:46 PM.

  8. #8
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    Lightbulb Re: can not install printer software driver


  9. #9
    Join Date
    Oct 2012
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    Ubuntu 12.04 Precise Pangolin

    Re: can not install printer software driver

    I will have a look at all this, try it, and let ya'll know how things are. Thanks for the help!

  10. #10
    Join Date
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    Re: can not install printer software driver

    Quote Originally Posted by vegas89 View Post
    I have it connected via usb to my desktop which has a Linux OS and I am running a wireless laptop which has windows 7 OS that is running via a Linksys wireless router. I used the driver install on the laptop and it is running the HP deskjet just as it should, with no issues. I cannot get my linux OS to run the software to use it.
    Assuming that your desktop PC is connected to the same network as your Linksys wireless Router...you should be able to link up to your PC through the networking of the router. Have you tried connecting the desktop and the printer through the IP settings of the printer?

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