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Thread: Scan Feature of MFC J825dw not working [Solved]

  1. #1
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    Scan Feature of MFC J825dw not working [Solved]

    I am running Ubuntu 12.10 and have recently purchased a Brother MFC J825DW. I am printing fine, however, the scan feature still won't work. I have run dpkg -l | grep Brother and it appears all the drivers are installed:

    ii brscan-skey 0.2.4-0 Brother Linux scanner S-KEY tool
    ii brscan4 0.4.1-3 Brother Scanner Driver
    ii mfcj825dwcupswrapper 3.0.0-1 Brother CUPS Inkjet Printer Definitions
    ii mfcj825dwlpr 3.0.0-1 Brother lpr Inkjet Printer Definitions
    ii printer-driver-ptouch 1.3-3ubuntu0.1 printer driver Brother P-touch label printers

    Neither Xsane nor Simple Scan work. Any suggestions?
    Last edited by Mottq; June 19th, 2013 at 01:55 PM.

  2. #2
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    Re: Scan Feature of MFC J825dw not working

    Quote Originally Posted by Mottq View Post
    I am running Ubuntu 12.10 and have recently purchased a Brother MFC J825DW. I am printing fine, however, the scan feature still won't work. I have run dpkg -l | grep Brother and it appears all the drivers are installed:

    ii brscan-skey 0.2.4-0 Brother Linux scanner S-KEY tool
    ii brscan4 0.4.1-3 Brother Scanner Driver
    ii mfcj825dwcupswrapper 3.0.0-1 Brother CUPS Inkjet Printer Definitions
    ii mfcj825dwlpr 3.0.0-1 Brother lpr Inkjet Printer Definitions
    ii printer-driver-ptouch 1.3-3ubuntu0.1 printer driver Brother P-touch label printers

    Neither Xsane nor Simple Scan work. Any suggestions?
    Are you using USB or Wireless connection?

    From the Brother Website
    Ubuntu 9.10, 10.04, 10.10, 11.4, 11.10, 12.04, 12.10
    1. Open "/lib/udev/rules.d/40-libsane.rules" file.
    2. Add the following two lines to the end of the device list. (Before the line "# The following rule will disable ..."):
    If there is "LABEL="libsane_rules_end"", add the following 2 lines before "LABEL="libsane_rules_end"".

    The lines to be added---------------------------


    # Brother scanners
    ATTRS{idVendor}=="04f9", ENV{libsane_matched}="yes"


    3. Restart the OS.
    Also,see if it is a permission problem by using
    Code:
    gksudo simple-scan

    Good Luck
    Hypertension = Take with a pinch of salt
    | Psychocats | Ubuntu Documentation | Howto [Solved] | BBcode list | Brother Website |

  3. #3
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    Re: Scan Feature of MFC J825dw not working

    I have a wireless connection. When I ran the Simple Scan command in terminal, it did not work

  4. #4
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    Re: Scan Feature of MFC J825dw not working

    Quote Originally Posted by Mottq View Post
    I have a wireless connection. When I ran the Simple Scan command in terminal, it did not work
    From the Brother Website

    Step 5. Setting for your network scanner
    ***Use brsaneconfig (for brscan models), brsaneconfig2 (for brscan2 models) or brsaneconfig3 (for brscan3 models) accordingly.
    5-1. Add network scanner entry

    Command : brsaneconfig4 -a name=(name your device) model=(model name) ip=xx.xx.xx.xx
    Example

    5-2. Confirm network scanner entry

    Command : brsaneconfig4 -q | grep (name of your device)
    Change the values to match your scanner.

    Also install sane-utils from synaptic package manager.

    Good Luck
    Hypertension = Take with a pinch of salt
    | Psychocats | Ubuntu Documentation | Howto [Solved] | BBcode list | Brother Website |

  5. #5
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    Re: Scan Feature of MFC J825dw not working

    I connected the Machine via USB. It Works great!!! Thank you

  6. #6
    Join Date
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    Re: Scan Feature of MFC J825dw not working

    I installed Kubuntu 13.04 and , of course my scanner is not working again .

  7. #7
    Join Date
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    Re: Scan Feature of MFC J825dw not working

    There was some sort of Glitch with the brother web page at first I couldn't get brscan4 and the scankey tool. I was able to install both packages this morning and scanner works!

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