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Thread: Shotwell won't start

  1. #1
    Join Date
    Oct 2011
    Beans
    17

    Shotwell won't start

    When I try to start Shotwell, nothing happens. I use PinguyOS Ubuntu 12.04 and the latest version of Shotwell. There's not even a dialog box with an error message, just nothing happens.
    Also, I tried to reinstall the program, but this didn't work.
    Any suggestions?
    thx
    fred

  2. #2
    Join Date
    Nov 2012
    Beans
    1

    Re: Shotwell won't start

    Hi,
    I have just joined to post the same thing. However I decided to remove the installation that came with the Ubuntu install and installed from http://yorba.org/shotwell/install.html, following the binaries method.

    It appears to have installed, but now I have no idea how to get it running ! No icons are added and although the Dash shows Shotwell Photo Manager it is rather inert, and does not respond when clicked. I am not sure if it is a relic from the install I removed.

    When I search for shotwell it shows many files and folders, however if I check where they are located within their properties it shows:
    inode/directory, which does not appear to exist when I go browsing for it.

    Bit of a mystery...

  3. #3
    Join Date
    Feb 2008
    Beans
    4,658
    Distro
    Xubuntu 16.04 Xenial Xerus

    Re: Shotwell won't start

    How did you install the latest version of Shotwell?

    Try opening a terminal, and enter the command: shotwell

    If there is an error, it should appear.

  4. #4
    Join Date
    Oct 2011
    Beans
    17

    Re: Shotwell won't start

    Thanks for the reponse, I typed 'Shotwell' in terminal and indeed there was an error message (missing library file). I opened synaptic but the missing file appeared to be installed. I then selected in synaptic the library file and marked it for reinstallation. Now it works again, thanks.

  5. #5
    Join Date
    Oct 2011
    Beans
    17

    Re: Shotwell won't start

    @JR3: try to install shotwell from synaptic, it's more clear I think. If you have the program 'ubuntu tweak' you can add shotwell to the software sources. It will then automatically update through the update manager. Good luck!

  6. #6
    Join Date
    Aug 2007
    Location
    Gainesville FL USA
    Beans
    62
    Distro
    Xubuntu 12.04 Precise Pangolin

    Shotwell folds immediately after starting

    Shotwell was working fine in 12.04 LTS, but now, after spending hours tagging about 1,000 pix, it opens, shows a window of tagged pix, then promptly folds. I had it set to write the meta data to the files, but even so, I am concerned that if I reinstall it, all the organizational file info relating to the pix will be destroyed.

    Azertyfred, what was the name of the file you had to mark for reinstallation with Synaptic?

    Update: I read somewhere that Shotwell gags on .MOV files, so I removed all these into a separate folder; still no improvement. Shotwell stores its config files in 'home/.shotwell' (hidden folder: type <CTL>-h to see them in the home folder).
    Last edited by alfu; November 21st, 2012 at 05:20 AM. Reason: Tried new things, still no success.
    I just want to run modern apps under Mac O/S 9 on a PC. But I can't. So here I am.

  7. #7
    Join Date
    Oct 2011
    Beans
    17

    Re: Shotwell won't start

    hi there, I'm not sure about the name of the library file I had to reinstall, but normally if you type 'shotwell' in terminal, you will get feedback in return. follow the instructions terminal gives you back. good luck!

  8. #8
    Join Date
    Aug 2007
    Location
    Gainesville FL USA
    Beans
    62
    Distro
    Xubuntu 12.04 Precise Pangolin

    Re: Shotwell won't start

    Thank you, Azertyfred. I should have thought of doing that. At any rate, here is the result from that and I am still in the woods:

    ~$ shotwell
    shotwell: tiffcomposite.cpp:1032: virtual uint32_t Exiv2::Internal::TiffMnEntry::doCount() const: Assertion `tiffType() == ttUndefined' failed.
    Aborted (core dumped)

    Re-installing Shotwell did not fix the problem.

    Then I looked in Synaptic for any of these strings and found none. So I upgraded anything with the string 'tiff' in the procedure name (all had '!' in the status flag). On restart 'colord' folded, so I upgraded that, too.

    Shotwell still bombs.
    Last edited by alfu; December 2nd, 2012 at 05:35 PM.
    I just want to run modern apps under Mac O/S 9 on a PC. But I can't. So here I am.

  9. #9
    Join Date
    Aug 2007
    Location
    Gainesville FL USA
    Beans
    62
    Distro
    Xubuntu 12.04 Precise Pangolin

    Re: Shotwell won't start

    I then tried to re-install everything with a '!' in the status indicator, and since that is really tedious, stopped at F. Not everything can be re-installed:

    W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/...u3.1_amd64.deb
    404 Not Found [IP: 91.189.91.15 80]


    Shotwell still bombs.

    It runs ok when I create a new user and run it from there. I will just have to wipe it completely off the original user and re-install. Fortunately all the tags are embedded in the .JPG files, and it should not disrupt anything done under the new user!
    Last edited by alfu; December 2nd, 2012 at 08:41 PM.
    I just want to run modern apps under Mac O/S 9 on a PC. But I can't. So here I am.

  10. #10
    Join Date
    Oct 2011
    Beans
    17

    Re: Shotwell won't start

    Good news for the jpg files, the issue with the flagged files was your major concern.
    Again, I'm not an expert (far from that), but it looks like the issues are not situated in shotwell itself,
    maybe you changed or upgraded the core recently?
    'the failed to fetch' problem looks like a network problem
    If you can fix the problem by installing another user, it means there was st wrong with the library/preferences files in your home folder and not with the program itself.
    Anyway, hope everything works now.
    Cheers

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