Page 1 of 3 123 LastLast
Results 1 to 10 of 25

Thread: configure pop3 email client on ubuntu 12.04 lts

  1. #1
    Join Date
    Apr 2010
    Beans
    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    configure pop3 email client on ubuntu 12.04 lts

    hi there i would be grateful ifi could get help with setting up my thunderbird pop3 email account settings. i have specified my pop3 settings for the incoming and outgoing server with my workplace pop3 mail server settings but it gives me an error message about the smtp mail server setings being incorrect.

  2. #2
    Join Date
    Oct 2006
    Location
    Ayrshire
    Beans
    39,979
    Distro
    Ubuntu Development Release

    Re: configure pop3 email client on ubuntu 12.04 lts

    Don't suppose you have the email account elsewhere, that you could open the account properties, or access to your work IT support ?

    Have a look in Thunderbird > Account Settings > Server Settings > Security Settings and try the different options.

  3. #3
    Join Date
    Nov 2012
    Beans
    42
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: configure pop3 email client on ubuntu 12.04 lts

    Hi,

    Can you post the exact message that you receive please? Your authentication options must match the mail server you are connecting to... Also, make sure your release of Ubuntu is up-to-date

    To update - Open the terminal
    Code:
    sudo apt-get update && sudo apt-get upgrade
    --Zu

  4. #4
    Join Date
    Apr 2010
    Beans
    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    Exclamation Re: configure pop3 email client on ubuntu 12.04 lts

    Hi this is the message i recieved:

    Sending of message failed.
    An error occurred sending mail: SMTP server mail.petrahigh.co.zw is unknown. The server may be incorrectly configured. Please verify that your SMTP server settings are correct and try again.

    i have checked my settings with a windows machine and they are the same, i ran the "sudo upgrade" but its still not sending or recieving my emails.
    please help!

  5. #5
    Join Date
    Nov 2008
    Location
    Metro Boston
    Beans
    8,832
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: configure pop3 email client on ubuntu 12.04 lts

    SMTP server mail.petrahigh.co.zw is unknown
    Sounds like a DNS problem to me. Open a terminal type "ping mail.petrahigh.co.zw". Does that work, or does it say "mail.petrahigh.co.zw" is unknown?
    If you ask for help, please have the courtesy to check for responses and thank the people who helped you.

    Blog · Linode System Administration Guides · Android Apps for Ubuntu Users

  6. #6
    Join Date
    Apr 2010
    Beans
    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    Unhappy Re: configure pop3 email client on ubuntu 12.04 lts

    thanks for the reply, i pinged the email server and i got an "unknown host" via the terminal.

  7. #7
    Join Date
    Nov 2008
    Location
    Metro Boston
    Beans
    8,832
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: configure pop3 email client on ubuntu 12.04 lts

    If you can't resolve the server's name, you probably cannot resolve anything else. Can you ping "www.google.com" or browse the web?

    I can resolve the server's hostname from out here on the Internet.

    Code:
    mail.petrahigh.co.zw has address 79.170.44.54
    If you ask for help, please have the courtesy to check for responses and thank the people who helped you.

    Blog · Linode System Administration Guides · Android Apps for Ubuntu Users

  8. #8
    Join Date
    Apr 2010
    Beans
    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: configure pop3 email client on ubuntu 12.04 lts

    i can browse the web and see my network, but the emails are the problem

  9. #9
    Join Date
    Nov 2008
    Location
    Metro Boston
    Beans
    8,832
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: configure pop3 email client on ubuntu 12.04 lts

    I can connect to the POP3 port (110) but not to the SMTP port 25. An nmap scan says that it is filtered:

    Code:
    Nmap scan report for mail.petrahigh.co.zw (79.170.44.54)
    Host is up (0.092s latency).
    rDNS record for 79.170.44.54: mail54.extendcp.co.uk
    Not shown: 988 closed ports
    PORT     STATE    SERVICE
    22/tcp   open     ssh
    25/tcp   filtered smtp
    110/tcp  open     pop3
    111/tcp  open     rpcbind
    143/tcp  open     imap
    465/tcp  open     smtps
    544/tcp  open     kshell
    587/tcp  open     submission
    993/tcp  open     imaps
    995/tcp  open     pop3s
    1720/tcp filtered H.323/Q.931
    2105/tcp open     eklogin
    
    Nmap done: 1 IP address (1 host up) scanned in 3.07 seconds
    My guess is that you can only connect to the SMTP port from specific IP addresses. Have you discussed this problem with the administrator of the server?
    If you ask for help, please have the courtesy to check for responses and thank the people who helped you.

    Blog · Linode System Administration Guides · Android Apps for Ubuntu Users

  10. #10
    Join Date
    Nov 2012
    Beans
    42
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: configure pop3 email client on ubuntu 12.04 lts

    I get the below with an nmap scan. Is someone working on the server?

    Code:
    Nmap scan report for mail.petrahigh.co.zw (79.170.44.54)
    Host is up (0.060s latency).
    rDNS record for 79.170.44.54: mail54.extendcp.co.uk
    Not shown: 985 closed ports
    PORT     STATE    SERVICE
    22/tcp   open     ssh
    25/tcp   open     smtp
    110/tcp  open     pop3
    111/tcp  open     rpcbind
    143/tcp  open     imap
    465/tcp  open     smtps
    544/tcp  open     kshell
    587/tcp  open     submission
    993/tcp  open     imaps
    995/tcp  open     pop3s
    1720/tcp filtered H.323/Q.931
    1863/tcp filtered msnp
    2105/tcp open     eklogin
    5050/tcp filtered mmcc
    5190/tcp filtered aol
    
    Nmap done: 1 IP address (1 host up) scanned in 3.85 seconds
    Are you trying to configure your mail client inside your network or form the internet? Also, can you post the contents of:
    Code:
    gedit /etc/resolv.conf

Page 1 of 3 123 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •