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Thread: Unable to mount external USB devices

  1. #1
    Join Date
    Nov 2012
    Beans
    3

    Unable to mount external USB devices

    When trying to mount an external USB device with my recently updated Ubuntu 12.10, an error message appears saying:

    Adding read ACL for uid 1001 to `/media/user' failed: Operation not supported

    I never had such a problem with previous versions. Please, I would need help.

  2. #2
    Join Date
    Jan 2010
    Location
    TN USA
    Beans
    398
    Distro
    Xubuntu

    Re: Unable to mount external USB devices

    Maybe a permissions issue? My permissions on /media are 755 owner and group are root.
    On the sub folders the permissions vary - you could change the "user" folder to 777 to make the permissions wide open. Also make sure that /media/user is a folder and not a file

  3. #3
    Join Date
    Nov 2012
    Beans
    3

    Re: Unable to mount external USB devices

    Looking for permissions I realized that the folder "user" didn't even exist. It seems that Ubuntu 12.10 doesn't mount the devices in the folder media directly, but in a subfolder with the name of the user. I created it and settled the permissions to 777, and my problem is already solved.

    Thank you very much.

  4. #4
    Join Date
    Oct 2007
    Location
    San Diego, CA
    Beans
    6
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Unable to mount external USB devices

    I have this same issue. (Never had it on previous versions of Ubuntu, but with 12.10 all external USB Thumb Drives I insert into the USB slot give the same message.)

    How did you solve this?

  5. #5
    Join Date
    Nov 2012
    Beans
    3

    Re: Unable to mount external USB devices

    To mount external devices you must have a folder with the name of your user in the folder media. As an administrator, you type in the console:

    cd /media

    to go to the media folder. Then:

    sudo mkdir user

    where user is the user name, to create the folder. The new folder belongs to the administrator. To make owner to your user:

    sudo chown user user

    Another choice is giving permission to everyone to write and read in that folder:

    sudo chmod 777 user

    After that I had no problem to mount external devices.

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