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Thread: Can't get past "Preparing to install"

  1. #1
    Join Date
    Nov 2012
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    6

    Can't get past "Preparing to install"

    Hi,

    I have installed and uninstalled Ubuntu and some of it's variants more than once, so maybe I'm not an absolute beginner, but I'm still pretty ignorant.

    My issue is, when I boot Ubuntu/Kubuntu/Xubuntu (even Mint) from a USB stick and choose to install it, the installation window won't get past the "Preparing to install... " part, when it checks if I have enough disk space, internet connection and power source. I wouldn't say it gets stuck because I'm able to quit and everything works just fine, nothing crashes. It just won't go any further when I hit "Continue".

    I've tried booting on another PC and managed to go beyond this part, so I'm sure the USB stick isn't the problem. Also, it happened with all distros mentioned, so something's definitely wrong with my laptop. I'm guessing it's got something to do with my partitions.

    My HDD is partitioned like so: Window's C: ( ~200 GB); D: ( ~8 GB) and one I made long ago, but isn't unallocated space ( 30 GB)

    So should I erase that partition? Is having no unallocated space somehow causing the problem?
    Can I fix/do everything I need to do while booted from the USB stick? (Presently with Kubuntu 12.10)

    Thanks in advance for any response

  2. #2
    Join Date
    Oct 2010
    Beans
    108

    Re: Can't get past "Preparing to install"

    Hi,
    Your problem sound very weird. I had some problems while ago when the distro did not wanted to pass and it showed me some error message. You can try to investigate you RAM, which also could be a problem. By the way try different version like 32bit or 64bit.

    cheers
    ! Nobody Expects the Spanish Inquisition !

  3. #3
    Join Date
    May 2009
    Location
    Indiana
    Beans
    1,825
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: Can't get past "Preparing to install"

    Sometimes the Ubiquity slideshow can cause a problem like this. Instead of choosing the install option at boot-up, select "Try Ubuntu". Then, open a terminal and run

    Code:
    sudo apt-get remove ubiquity-slideshow-ubuntu
    Then, proceed with the install.
    Jane, stop this crazy thing!

  4. #4
    Join Date
    Nov 2012
    Beans
    6

    Re: Can't get past "Preparing to install"

    Quote Originally Posted by newb85 View Post
    Sometimes the Ubiquity slideshow can cause a problem like this. Instead of choosing the install option at boot-up, select "Try Ubuntu". Then, open a terminal and run

    Code:
    sudo apt-get remove ubiquity-slideshow-ubuntu
    Then, proceed with the install.

    Thanks, but that didn't work. I actually ran

    Code:
    sudo apt-get remove ubiquity-slideshow-kubuntu
    and it was removed, but then I proceeded with the installation (I clicked "Install Kubuntu 12.10" on the desktop) and same thing happened. In fact, nothing seems to have changed. Did I do it wrong?

  5. #5
    Join Date
    Nov 2012
    Beans
    6

    Re: Can't get past "Preparing to install"

    Quote Originally Posted by d.atanasov View Post
    By the way try different version like 32bit or 64bit.
    I did
    Last edited by AntLord; November 17th, 2012 at 11:54 PM.

  6. #6
    Join Date
    Nov 2012
    Beans
    6

    Re: Can't get past "Preparing to install"

    Wow, actually it ended up working, all it took was waiting +30min. Weird.

    But now I click "Install now" after I chose the partition in which to do so and it says "No root file system is defined". What now?

  7. #7
    Join Date
    Jun 2007
    Location
    Arizona U.S.A.
    Beans
    1,462

    Re: Can't get past "Preparing to install"

    This problem has been reported by a number of people: google "stuck at preparing to install Ubuntu". You can look through those - some are marked solved, but there does not seem to be a silver bullet.

    I had this same problem with Lubuntu 12.10, and did not come across a solution among them, at least that worked in my case. Instead, I used the Lubuntu alternate installer and that worked. Unfortunately, there is no longer an alternate installer for Ubuntu 12.10.

    A possible work around might be to install Ubuntu 12.04, and immediately upgrade.

    Comments: Waiting an hour (which I tried) did not work for me. The same USB stick (standard installer) worked fine on two other installs, so it is something with that particular machine's components.

  8. #8
    Join Date
    Apr 2011
    Location
    Mystletainn Kick!
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    4,379
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Can't get past "Preparing to install"

    Quote Originally Posted by AntLord View Post
    Wow, actually it ended up working, all it took was waiting +30min. Weird.

    But now I click "Install now" after I chose the partition in which to do so and it says "No root file system is defined". What now?
    When you choose a partition you have something like two dropdown thingys. One sets the filesystem type(ext4,ntfs,etc,etc
    ) and the other marks where things are going to install(/, /home, /usr, /boot, /etc,etc,etc)for a whole partition select /(root) and everything should be fine.
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  9. #9
    Join Date
    Nov 2012
    Beans
    6

    Re: Can't get past "Preparing to install"

    Quote Originally Posted by Dennis N View Post
    This problem has been reported by a number of people: google "stuck at preparing to install Ubuntu". You can look through those - some are marked solved, but there does not seem to be a silver bullet.

    I had this same problem with Lubuntu 12.10, and did not come across a solution among them, at least that worked in my case. Instead, I used the Lubuntu alternate installer and that worked. Unfortunately, there is no longer an alternate installer for Ubuntu 12.10.

    A possible work around might be to install Ubuntu 12.04, and immediately upgrade.

    Comments: Waiting an hour (which I tried) did not work for me. The same USB stick (standard installer) worked fine on two other installs, so it is something with that particular machine's components.

    First of all, thanks everyone. Secondly, excuse me for bumping the thread, but I'd really like to get this fixed/worked around.

    From googling my problem I found that this is indeed a common issue and also an overlooked one. No one solution will work for everyone, it seems. I don't fancy the idea of wasting hours or, god forbids, days until something works. What do you think is my best bet:

    - Trying Ubuntu 11.04 which supposedly is successful when others failed

    - Removing the USB stick after booting into Ubuntu (tell me now if it's stupid, but I got the idea here)

    - Using a live CD (I know I should've tried already, give me a break)

    - "F**k this sh*t" and delete all partitions (including Window's)
    Last edited by AntLord; November 18th, 2012 at 07:57 PM.

  10. #10
    Join Date
    Mar 2012
    Beans
    241
    Distro
    Xubuntu 12.04 Precise Pangolin

    Re: Can't get past "Preparing to install"

    I've never installed from a USB, only from LiveCDs because my computer has no option to boot from a USB.

    Is the installer insisting that you manually partition the drive? Are you dual-booting?

    If you're just trying to install Ubuntu and it's all you want to use, you can either let it have the whole drive or define your partitions kinda like this:

    "Linux swap" gets the first partition, twice the amount of your RAM.

    Next partition is "/" and I always give it 10 to 20 GB of my 80 GB drive. All the rest is "/home."

    If no root partition is defined, perhaps the installer is expecting you to define the partitions, and can't proceed until you do. Just a guess, but I'm using Xubu 12.04 and only use the LiveCDs. But maybe this helps a little.

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