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Thread: Modem won't communicate

  1. #1
    Join Date
    Aug 2006
    Location
    Whittier, CA, USA
    Beans
    353
    Distro
    Ubuntu 12.04 Precise Pangolin

    Modem won't communicate

    Modem will not respond in Efax-gtk or in Minicom after initialization.

    This modem works fine in Windoze, SAME machine, just switched to Ubuntu 12.04 drive by mechanical switch. I can go back and forth, always works in Windoze, never in Ubuntu.

    Modem will attempt to answer an incoming call, but can't be sure about function since I don't have another modem to call with.

    IN MINICOM :
    Welcome to minicom 2.5
    OPTIONS: I18n
    Compiled on May 2 2011, 10:05:24.
    Port /dev/ttyS4
    Press CTRL-A Z for help on special keys
    Nothing further will be shown, no matter what keyboard input, etc. - except it will respond to CTL-A and Z, which are not modem responses

    IN EFAX-GTK :
    efax-0.9a: 21:27:23 opened /dev/ttyS4
    )Then try to send and wait 5 minutes - no result, so press "Stop")
    *** Stopping send/receive session ***
    efax-0.9a: 21:27:46 failed page /home/roger/Documents/Libre Office/Saddleback Labs Request.pdf.001

    MODEM INFO :

    At ttyS4

    *-pci
    description: PCI bridge
    product: Integrated Technology Express, Inc.
    vendor: Integrated Technology Express, Inc.
    physical id: 0 bus info: pci@0000:03:00.0
    version: 30 width: 32 bits clock: 33MHz
    capabilities: pci pm subtractive_decode bus_master cap_list
    resources: ioport:d000(size=4096)
    memory:f7d00000-f7dfffff

    *-communication
    description: Serial controller product: 56K FaxModem Model 5610
    vendor: 3Com Corp, Modem Division
    physical id: 1 bus info: pci@0000:04:01.0
    version: 01 width: 32 bits clock: 33MHz
    capabilities: pm 16550 cap_list
    configuration: driver=serial latency=0
    resources: irq:17 ioport:d000(size=8)

    roger@roger-desktop:~$ sudo wvdialconf
    [sudo] password for roger:
    Editing `/etc/wvdial.conf'.

    Scanning your serial ports for a modem.
    Modem Port Scan<*1>: S0 S1 S2 S3
    ttyS4<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
    ttyS4<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
    ttyS4<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
    Modem Port Scan<*1>: S5 S6 S7 S8
    Modem Port Scan<*1>: S9 S10 S11 S12 S13 S14 S15 S16
    Modem Port Scan<*1>: S17 S18 S19 S20 S21 S22 S23 S24
    Modem Port Scan<*1>: S25 S26 S27 S28 S29 S30 S31
    Sorry, NO MODEM WAS DETECTED! Is it in use by another program? - (my caps)
    Did you configure it properly with setserial?

    OK, so Ubuntu finds the modem, but doesn't find it !?!?!? Which is correct ?!?

    I am a member of dialout group and all others I could think of that might affect this

    I'm almost ready to believe it's a kernel problem, except not by intent. I can't imagine anyone would intentionally screw that up thinking it's best for the world...

    I'm NOT trying to connect to an ISP right now, I want to use it with eFax-GTK.

    It worked on 12.04 before one of the later updates which included Ubuntu segments as well as others. Then it just quit...

  2. #2
    Join Date
    Aug 2008
    Beans
    29

  3. #3
    Join Date
    Aug 2008
    Beans
    29

    Re: Modem won't communicate

    can someone clue me in why this isn't working as it should? i find it hard to believe i'm the only ubuntu-user that needs a working serial port.

  4. #4
    Join Date
    Aug 2008
    Beans
    29

    Re: Modem won't communicate

    silent bump, and link to the launchpad bug:
    https://bugs.launchpad.net/ubuntu/+bug/1087519

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