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Thread: No sound recording or skype ability

  1. #1
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    Jul 2005
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    Oregon, USA
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    Ubuntu 12.04 Precise Pangolin

    No sound recording or skype ability

    No sound recording or skype ability.
    Bonobo Pro
    Ubuntu 12.04

    I am unable to record sounds or use skype with my system. When I attempt to record using the ubuntu recorder the playback is white noise. Any help is appreciated.
    ox is grateful http://www.singingfalls.com linux user #199890
    12.04 - 2 PCs and 1 Laptop - System 76 bonp5

  2. #2
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    Re: No sound recording or skype ability

    Quote Originally Posted by oxman View Post
    No sound recording or skype ability.
    Bonobo Pro
    Ubuntu 12.04

    I am unable to record sounds or use skype with my system. When I attempt to record using the ubuntu recorder the playback is white noise. Any help is appreciated.
    Download the latest version of the System76 driver from http://www.planet76.com/. It will always be the second link from the bottom.

    After that, go ahead and install the package, then click on the device menu (power icon in the far top right) and choose "system settings". Then, click on System76 Driver.

    From here, choose "Restore System" and see if that fixes it. You'll need to reboot after the restore is complete for the changes to take effect.
    Ian Santopietro - System76 Technical Support.
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  3. #3
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    Re: No sound recording or skype ability

    Isantop, thank you for the reply.

    I followed your suggestions but there is still no joy. Any other suggestions would be appreciated.
    ox is grateful http://www.singingfalls.com linux user #199890
    12.04 - 2 PCs and 1 Laptop - System 76 bonp5

  4. #4
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    Re: No sound recording or skype ability

    Any other options?
    ox is grateful http://www.singingfalls.com linux user #199890
    12.04 - 2 PCs and 1 Laptop - System 76 bonp5

  5. #5
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    Re: No sound recording or skype ability

    Quote Originally Posted by oxman View Post
    Any other options?
    What drivers were installed on your machine? You can check by expanding the details section.

    Are you sure it still isn't working on sound recorder at least? Skype uses different settings, so that could be different. Sound Recorder should give you something though. Can you take a screenshot of the input tab of your sound settings window.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

  6. #6
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    Re: No sound recording or skype ability

    You lost me. Only dialog for details is in Settings and there is no info on the sound driver there. Pulseaudio 1:1.1-0ubuntu15.1 what you are looking for?

    Sound recorder gives me white noise only on play back.

    Attached is my input.
    Attached Images Attached Images
    ox is grateful http://www.singingfalls.com linux user #199890
    12.04 - 2 PCs and 1 Laptop - System 76 bonp5

  7. #7
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    Re: No sound recording or skype ability

    Quote Originally Posted by oxman View Post
    You lost me. Only dialog for details is in Settings and there is no info on the sound driver there. Pulseaudio 1:1.1-0ubuntu15.1 what you are looking for?

    Sound recorder gives me white noise only on play back.

    Attached is my input.
    Sorry, the details section of the System76 driver.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

  8. #8
    Join Date
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    Re: No sound recording or skype ability

    Thank you for your time. Here's a snapshot of the 76 Driver details.
    Attached Images Attached Images
    ox is grateful http://www.singingfalls.com linux user #199890
    12.04 - 2 PCs and 1 Laptop - System 76 bonp5

  9. #9
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    Re: No sound recording or skype ability

    Hi isantop,
    Any chance to look at the driver version yet?
    ox is grateful http://www.singingfalls.com linux user #199890
    12.04 - 2 PCs and 1 Laptop - System 76 bonp5

  10. #10
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    Re: No sound recording or skype ability

    Quote Originally Posted by oxman View Post
    Hi isantop,
    Any chance to look at the driver version yet?
    We're not in the office on weekends, so this was my first chance.

    It looks like your system shouldn't require any sound fixes. Are you sure you're not able to record using sound recorder? There shouldn't be any problems with that (skype uses configuration independent from the system configuration).
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

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