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Thread: DVD disks not recognized in pangolin preformance laptop

  1. #1
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    DVD disks not recognized in pangolin preformance laptop

    I have upgraded to ubuntu 12.04 for my Pangolin Performance laptop. I want to be able to play DVDs but cannot. I have been to several Ubuntu forum sites and allowed all their instructions implicitly, including downloading the libdvdcss-2 repository. When I insert a dvd into the disk drive, it whirrs but nothing happens. The disk does not appear on nautilus and cannot be accessed by vlc or movie player. Can anyone help?

  2. #2
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    Re: DVD disks not recognized in pangolin preformance laptop

    It could an issue with the DVD. Check the instructions found here. They work fine for me, and I have the same laptop.
    Ubuntu user #35115 - Linux user #555707 - My Ubuntu Wik page
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  3. #3
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    Re: DVD disks not recognized in pangolin preformance laptop

    I have followed all these instructions carefully. The dvd disk is not recognized as being inserted in the laptop in any way.

    I put a blank CD-R disk into the disk drive and it appeared on Nautilus, the Unity toolbar, and launched a window asking me which application I want to proceed with. So, I know the issue is not the hardware. The dvd disk I tried is a new HD-DVD movie bought commercially.

    Any help would be greatly appreciated.

  4. #4
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    Ubuntu 12.04 Precise Pangolin

    Re: DVD disks not recognized in pangolin preformance laptop

    Hello Ardshiel,

    This might sound silly, but I had a similar issue- blank disc recognized, disc with something on it not, and Ian at System76 suggest a simple cleaning of the player. Worked for me on my panp6. Hope that helps.

    Richard

  5. #5
    Join Date
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    Ubuntu 13.04 Raring Ringtail

    Re: DVD disks not recognized in pangolin preformance laptop

    Quote Originally Posted by ardshiel View Post
    The dvd disk I tried is a new HD-DVD movie bought commercially.
    Well, there's your problem. An HD-DVD is not a DVD, and will not play in a regular DVD player. Try it with a normal DVD.

  6. #6
    Join Date
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    Ubuntu 10.04 Lucid Lynx

    Re: DVD disks not recognized in pangolin preformance laptop

    Quote Originally Posted by ardshiel View Post
    I have followed all these instructions carefully. The dvd disk is not recognized as being inserted in the laptop in any way.

    I put a blank CD-R disk into the disk drive and it appeared on Nautilus, the Unity toolbar, and launched a window asking me which application I want to proceed with. So, I know the issue is not the hardware. The dvd disk I tried is a new HD-DVD movie bought commercially.

    Any help would be greatly appreciated.
    Are you talking about this HD-DVD format?
    http://en.wikipedia.org/wiki/HD_DVD

    If so I thought this format was rendered legacy after BluRay won the battle a few years back. At any rate neither BluRay DVD's or HD-DVD's will play in a standard DVD player, it's completely different hardware. You'll need a drive made specifically for those formats.
    Linux User since 1996, #242069
    System 76 PanP5 - 64bit Xubuntu 12.04

  7. #7
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    Re: DVD disks not recognized in pangolin preformance laptop

    Another thing to make sure of is that you followed the instructions available on our website:

    https://www.system76.com/support/

    These are the steps that we've tested and are known to work on our systems.
    Ian Santopietro - System76 Technical Support.
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  8. #8
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    Re: DVD disks not recognized in pangolin preformance laptop

    The cleaning did it! I am happy again. Many thanks to all of you for your generous help.

  9. #9
    Join Date
    Feb 2010
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    Ubuntu 12.04 Precise Pangolin

    Re: DVD disks not recognized in pangolin preformance laptop

    Awesome!

    Can this be marked "solved?" Can some kind-hearted soul explain how?

    Thanks, Richard
    Last edited by Bluebearbevis; November 11th, 2012 at 12:29 AM. Reason: Additional info.

  10. #10
    Join Date
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    Ubuntu 13.10 Saucy Salamander

    Re: DVD disks not recognized in pangolin preformance laptop

    Quote Originally Posted by Bluebearbevis View Post
    Awesome!

    Can this be marked "solved?" Can some kind-hearted soul explain how?

    Thanks, Richard
    Just add [Solved] to the title of your thread. That should do the trick.

    Amy
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    Machines: custom built desktop (Ubuntu and Windows 7), Macbook Air

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