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Thread: Installer crashes during installation

  1. #11
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    Re: Installer crashes during installation

    Please check your HDD for errors.
    Boot from Live and open a terminal and then do
    Code:
    sudo apt-get install smartmontools --no-install-recommends
    sudo smartctl -a /dev/sda
    Compare the results with these values => http://en.wikipedia.org/wiki/S.M.A.R.T.
    and see if your HDD is failing or something.

    Thanks

  2. #12
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    Re: Installer crashes during installation

    Hi NikTh,

    here are the results. I've compared them to the wikipedia values (results below)

    Code:
    xubuntu@xubuntu:~$ sudo smartctl -a /dev/sda
    smartctl 5.41 2011-06-09 r3365 [i686-linux-3.2.0-29-generic] (local build)
    Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
    
    === START OF INFORMATION SECTION ===
    Device Model:     TOSHIBA MQ01ABD050
    Serial Number:    82ACC1OUT
    LU WWN Device Id: 5 000039 43388224f
    Firmware Version: AX001A
    User Capacity:    500,107,862,016 bytes [500 GB]
    Sector Sizes:     512 bytes logical, 4096 bytes physical
    Device is:        Not in smartctl database [for details use: -P showall]
    ATA Version is:   8
    ATA Standard is:  Exact ATA specification draft version not indicated
    Local Time is:    Thu Nov  1 12:12:15 2012 CET
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    
    General SMART Values:
    Offline data collection status:  (0x00)    Offline data collection activity
                        was never started.
                        Auto Offline Data Collection: Disabled.
    Self-test execution status:      (   0)    The previous self-test routine completed
                        without error or no self-test has ever 
                        been run.
    Total time to complete Offline 
    data collection:         (  120) seconds.
    Offline data collection
    capabilities:              (0x5b) SMART execute Offline immediate.
                        Auto Offline data collection on/off support.
                        Suspend Offline collection upon new
                        command.
                        Offline surface scan supported.
                        Self-test supported.
                        No Conveyance Self-test supported.
                        Selective Self-test supported.
    SMART capabilities:            (0x0003)    Saves SMART data before entering
                        power-saving mode.
                        Supports SMART auto save timer.
    Error logging capability:        (0x01)    Error logging supported.
                        General Purpose Logging supported.
    Short self-test routine 
    recommended polling time:      (   2) minutes.
    Extended self-test routine
    recommended polling time:      ( 131) minutes.
    SCT capabilities:            (0x003d)    SCT Status supported.
                        SCT Error Recovery Control supported.
                        SCT Feature Control supported.
                        SCT Data Table supported.
    
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
      1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
      2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
      3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       1056
      4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       37
      5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       0
      7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
      8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
      9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       8
     10 Spin_Retry_Count        0x0033   100   100   030    Pre-fail  Always       -       0
     12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       27
    191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
    192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       0
    193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       138
    194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       18 (Min/Max 16/32)
    196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
    197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
    198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
    199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
    220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       0
    222 Loaded_Hours            0x0032   100   100   000    Old_age   Always       -       3
    223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
    224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
    226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       265
    240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0
    
    SMART Error Log Version: 1
    No Errors Logged
    
    SMART Self-test log structure revision number 1
    No self-tests have been logged.  [To run self-tests, use: smartctl -t]
    
    
    SMART Selective self-test log data structure revision number 1
     SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
        1        0        0  Not_testing
        2        0        0  Not_testing
        3        0        0  Not_testing
        4        0        0  Not_testing
        5        0        0  Not_testing
    Selective self-test flags (0x0):
      After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.
    This is what is different from the wikipedia-info:

    #2 Throughput performance: raw value = 0 (Updated = 'offline')
    (wiki says: Overall (general) throughput performance of a hard disk drive. If the value is decreasing there is a high probability that there is a problem with the disk --- higher raw value = better.)

    #8 Seek time Performance: raw value = 0 (Updated = 'offline')
    (wiki says: Average performance of seek operations of the magnetic heads. If this attribute is decreasing, it is a sign of problems in the mechanical subsystem --- higher raw value = better)

    they are both 'offline', so what does that mean?

    #3 Spin-Up Time = 1056ms ------ that's OK, right?

    It seems alright to me. There are a lot of # missing (#6,11,13,184 etc), is that a problem?

    With this info, can you see whether my hdd is functioning correct?

    ------
    edit: of the "Critical: pink colored row Potential indicators of imminent electromechanical failure", the following are GOOD:
    #1 Read Error Rate (value=0)
    #5 Reallocated Sectors Count (0)
    #10 Spin Retry Count (0)
    #196 Reallocation Event Count (0)
    #197 Current Pendng Sector Count (0)
    #198 Offline Uncorrectable (0)

    The following critical # are missing:
    #184 End-toEnd error /IOEDC
    #188 Command Timeout
    #201 Count of off-track errors
    #230 Current state of drive operation based upon life curve

    None of the 'critical' have a negative test result.
    --------

    Thanks a lot
    Last edited by Noor1101; November 1st, 2012 at 01:23 PM.

  3. #13
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    Re: Installer crashes during installation

    After reading the thread 12.04 Installation Crashes I'm now creating a USB with Xubuntu 11.10 desktop -iso on it, to see if that will install.. Some people in the thread said that worked OK for them.

    I'll be back to let you know how that went.
    Last edited by Noor1101; November 1st, 2012 at 04:18 PM. Reason: wrong url

  4. #14
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    Re: Installer crashes during installation

    11.10 desktop did not work either

    Same error as before:
    Apt Configuration Problem
    An attempt to configure apt to install additional packages from the CD failed
    (while installing the system - "scanning the CD-ROM".)

    Does this mean the installer is checking my CD-ROM drive, or does it always say CD-ROM, even if you're installing from USB?

  5. #15
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    Re: Installer crashes during installation

    Your HDD is perfect . Has nothing to do with the crash. All values are ideal.

    I really cannot understand what happens here.

    With what programm you create the LiveUSB ?

  6. #16
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    Re: Installer crashes during installation

    Universal USB Installer 1.9.1.5, from pendrivelinux, on a Windows XP PC.

    (I used the same program and PC last August and that worked)

    Thanks for your time NikTh. Greatly appreciated.

    --edit--
    The live session works perfectly.. I thought that must mean the USB is fine..

  7. #17
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    Re: Installer crashes during installation

    PUrely curious, but did you double check the md5 or sha256 sums on the ISOs to make sure they're complete?

    And you mentioned Ubuntu and Xubuntu. You should test Lubuntu, its lighter than both of those.

  8. #18
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    Re: Installer crashes during installation

    Yes I did check the checksums. Double check. Made new USB's, checked again, double check.. etc. It's not that.
    Thanks anyway

  9. #19
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    Re: Installer crashes during installation

    Theoretically,
    if Ubuntu, Kubuntu and Xubuntu worked fine on my pc, then my HDD crashes and I put in a new one, could it then be that my system can't handle Ubuntu, Kubuntu or Xubuntu anymore?

    I don't know much about computers, but it sounds weird to me..

  10. #20
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    Re: Installer crashes during installation

    It could mean your hardware's too old to support the OS, yes. 5 year old systems are still well within the range of supported equipment though. It could be a bad USB drive, or that the Pendrive LInux installer is crap. Did you try using unetbootin to write the Ubuntu ISO to the USB?

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