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Thread: Installer crashes during installation

  1. #1
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    Cool Installer crashes during installation

    Hi,

    My hdd broke down and I just bought a new one and put it in my notebook. The new hdd is a Toshiba 500GB 2.5" SATA300 540, my notebook Packard Bell Easynote MH35.

    I made a bootable live USB with ubuntu-12.04.1-desktop-i386.iso. I used winMD5Sum to check the hash/checksum of my .iso-file (on someone else's WinXP PC) and it is correct.

    However, the installer keeps crashing:
    (With help from a youtube video) I tried three times to make three partitions (root (/) (10,000MB), swap (6000MB) and /home (all the rest of the MB's) but when the installer starts installing the system (after I've given my location, name, computer's name, password etc.), it crashes.

    Then I thought I might have done something wrong in the partitioning (though I really paid attention to the video, so really it's not likely) - and I decided to try another way:
    choosing to install Ubuntu without partitioning my disk. Didn't work, same thing:
    Two messages come up:
    1. "System program problem detected" (the installer keeps going while this message is up)
    2. (A minute or so later) "The installer has crashed"

    Every time I try again, the installer seems to think Ubuntu 12.04 is already installed (it isn't though, I tried booting from hdd and all I get is a blinking cursor): it gives me the option to "Erase Ubuntu 12.04LTS and reinstall".

    What can I do?

    Apart from getting frustrated, I'm also surprised: when I installed Ubuntu12.04 for the first time (last August), everything was fine.

    Has it something to do with my hdd being new, non-compatible, or ...?
    Could it be the USB is not good, despite the hash/checksum being correct?


    I'm on a Live Session now, that seems to work fine (internet and all).

    Please help!
    Thanks a lot

    Noor
    Last edited by Noor1101; October 31st, 2012 at 07:27 PM.

  2. #2
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    Re: Installer crashes during installation

    Please, anyone?

    The installer keeps crashing when it gets to 'creating user' within 'installing system'.
    I've just tried the Xubuntu-desktop-iso - the same thing happens.

    I'll go an try Ubuntu-alternate iso now, but if anyone has any other ideas, I would really appreciate it if you let me know..

    Thanks

  3. #3
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    Re: Installer crashes during installation

    Altenate must work.

    But you can use normal installer too. Boot from the installer CD or flash, choose 'Try Ubuntu'. Then open terminal and run command
    Code:
    sudo apt-get remove ubiquity-slideshow-ubuntu
    After that just click 'Install Ubuntu' icon. It should work.

  4. #4
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    Re: Installer crashes during installation

    Quote Originally Posted by Pilot6 View Post
    But you can use normal installer too. Boot from the installer CD or flash, choose 'Try Ubuntu'. Then open terminal and run command
    Code:
    sudo apt-get remove ubiquity-slideshow-ubuntu
    After that just click 'Install Ubuntu' icon. It should work.
    Yes , this is almost the same as the alternate installation media. Probably the sideshow did the crash.


    Quote Originally Posted by Noor1101 View Post

    I'll go an try Ubuntu-alternate iso now,

    This would be my advice , to try with the alternate CD iso.

    Keep us informed about the progress.

    Thanks
    # How to mark the Thread as [SOLVED] when done.
    # Ubuntu Greek Community
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  5. #5
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    Re: Installer crashes during installation

    Thanks very much for your replies!

    My CDROM drive doesn't work, so I'm using a live USB for this installation.

    At the beginning of the (Ubuntu 12.04.1 alternate) installation I get an error message saying (something like)
    There was a problem reading data from the CD-ROM. Please make sure it is in the drive. If retrying does not work, you should check the integrity of your CD-ROM.
    I have found this page which seems to have helped many people, but I don't know how to do it. I don't know what a "target host" is and I don't see the menu item "Default".

    Someone replied on that site:
    It worked, I created the boot disk with the Universal Usb Installer, Used alternate for Ubuntu 10.04.4, then edited syslinux.cfg
    From
    append file=/cdrom/preseed/ubuntu.seed initrd=/install/initrd.gz quiet –
    To
    append file=/cdrom/preseed/ubuntu.seed initrd=/install/initrd.gz quiet cdrom-detect/try-usb=true –
    but in my syslinux.cfg file it says
    # D-I config version 2.0
    include menu.cfg
    default vesamenu.c32
    prompt 0
    timeout 50

    # If you would like to use the new menu and be presented with the option to install or run from USB at startup, remove # from the following line. This line was commented out (by request of many) to allow the old menu to be presented and to enable booting straight into the Live Environment!
    # ui gfxboot bootlogo
    so it seems that has been changed.

    Any ideas on how to make my pc look in the USB instead of CDROM??

  6. #6
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    Re: Installer crashes during installation

    I might have found something, it might be that where it used to say "default", it now says "install on hdd" (or something like that (can't go back now)).

    Will let you know how it goes

  7. #7
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    Re: Installer crashes during installation

    It doesn't work

    I booted from the USB, selected the option "Install Ubuntu" (there is nothing that says 'default') and pressed TAB (to change the menu entry - this worked for many people on the site I mentioned (here - I'll copy-paste the steps of the website at the end of this post)
    The menu entry was:
    Code:
    /install/vmlinuz cdrom-detect/try-usb=true file=cdrom/preseed/ubuntu.seed vga=788 initrd=/install/initrd.gz quiet --
    and I changed it to
    Code:
    /install/vmlinuz cdrom-detect/try-usb=true  file=cdrom/preseed/ubuntu.seed vga=788 initrd=/install/initrd.gz quiet cdrom-detect/try-usb=true  --
    I went on to install Ubuntu but the same error message came up:
    There was a problem reading data from the CD-ROM. (...)
    Does anyone have any ideas?


    --------

    from http://www.dotkam.com/2010/11/29/ins...ted#cformsform

    1. download an alternate image: Ubuntu Alternative Downloads
    2. write an image to USB drive using UNetbootin
    3. boot from this new USB on the target host
    4. select the menu item “Default”
    5. DON’T press ENTER
    6. press TAB
    7. add the “cdrom-detect/try-usb=true” before the “- -”
    8. press ENTER
    Now it will actually look into USB to install the system rather than looking for CD-ROM or trying the whole OS from the network.

  8. #8
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    Re: Installer crashes during installation

    Well, this alternate version really isn't working..

    I guess I'll try the desktop version again and follow this advise:

    But you can use normal installer too. Boot from the installer CD or flash, choose 'Try Ubuntu'. Then open terminal and run command
    Code:
    sudo apt-get remove ubiquity-slideshow-ubuntu
    After that just click 'Install Ubuntu' icon. It should work.
    will let you know how it goes

  9. #9
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    Re: Installer crashes during installation

    I have been trying for 8 hours now to install Ubuntu 12.04 after I put in a new internal harddisk in my notebook.

    I can't get (x)ubuntu-alternate to work - it keeps saying it can't find the CDROM. I'm using USB.

    I tried Ubuntu 12.04 desktop and Xubuntu 12.04 desktop iso files (on a bootable-made USB): I can run a Live Session (no problems - internet works and all) but installing to my HDD fails every time.

    The first few times it simply said "We're sorry, but the installer has crashed"

    Then I tried Alternate - didn't work.
    Then I went back to Desktop-iso-USB's, and removed "ubiquity-slideshow-xubuntu" (or -ubuntu, whichever I was using), because I was advised to do so in this thread. Since then the error message is
    Apt Configuration Problem
    An attempt to configure apt to install additional packages from the CD failed
    This happens after I have given my name, username etc, when the installer starts to install the system.

    Please help me, I'm really getting desperate.

    :-/


    edit: I googled the error message I'm getting now (about the apt configuration) but all I find is either quite old (2009) or too advanced (hocus-pocus) for me.

    :-\


    editedit: It seems like the installer is still looking for a CD.. Or at least it sounds like it: "An attempt to configure apt to install additional packages from the CD failed"
    Or is "CD" synonymous with "USB" within the installation?

    Pleasepleaseplease, help me
    Last edited by Noor1101; November 1st, 2012 at 03:01 AM.

  10. #10
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    Re: Installer crashes during installation

    Pretty please ... ?

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