Re: Whats all the commotion about?
I hate it when people scream "They're using us as beta testers!".
There are a large number of people who actually test the alphas and betas, and report bugs at each stage, and will tell you that the releases are very stable by the time they reach Release Candidate stage.
Because all the bugs relating to the machines that Ubuntu has been tested on, have been fixed. Developers don't know what will happen on computers that haven't been tested.
If more people did real beta testing, Ubuntu would be a lot less buggy on machines it hadn't been tested on.
I try to treat the cause, not the symptom. I avoid the terminal in instructions, unless it's easier or necessary. My instructions will work within the Ubuntu system, instead of breaking or subverting it. Those are the three guarantees to the helpee.