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Thread: Ubuntuone CredentialsError

  1. #1
    Join Date
    Oct 2012

    Angry Ubuntuone CredentialsError

    Hello everyone, I recently installed Ubuntu 12.0.4 on my Mac. I now dual boot with a Linux partition of about 100GB. I've loved Ubuntu, makes my life quicker and more customizable.

    Anyway more to the point: Ubuntuone of course automatically comes with the install.
    When I first launched ubuntuone, I was given the following error:

    Sorry, an error has occurred and Ubuntu One needs to close.


    DBusException(dbus.String(u'Process/usr/lib/ubuntu-sso-client/ubuntu-sso-login exited with status 1'),)

    Really in need of a solution, thanks to everyone in advance!

  2. #2
    Join Date
    Jul 2011
    Ubuntu 14.04 Trusty Tahr

    Re: Ubuntuone CredentialsError

    I have a similar problem on a PC running Ubuntu 12.04 LTS - Firstly I get File Sync error auth failed (AUTH FAILED) then a box headed "Ubuntu One experienced an error" and with "Sorry, an error has occurred and Ubuntu One needs to close."

    This thread has had 280+ reads and no replies so I guess it's only us then! I tried to remove and reinstall from this page, but as I have no menu item for Passwords and Encryption Keys under Accessories I am unable to complete it. I've posted separately for that.

    Did you get to the bottom of your problem?

    Edit: I resolved the missing menu item using
    sudo apt-get install seahorse
    as suggested by, and with thanks to Irihapeti
    Last edited by Scooby-2; July 2nd, 2013 at 06:07 PM. Reason: Gives solution to part of problem

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