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Thread: Solution for the problem for frequent disconnection of USB modem

  1. #1
    Join Date
    May 2007
    Beans
    53
    Distro
    Xubuntu 12.10 Quantal Quetzal

    Solution for the problem for frequent disconnection of USB modem

    I, like many others here, have had problems using my Huawei USB 3G modem. I am able to connect and surf, but for some unknown reason, the modem disconnects after a variable period of time and the connection disappears from the NetworkManager menu.

    After much head banging, I finally seem to have found a way to have continuous net access without reinserting the modem. Kindly follow the steps below:

    1) Install usb_modeswitch if not already installed.

    2) run
    Code:
    usb-devices
    in terminal. you should get a output showing something like this:

    Code:
    $ usb-devices
    
    T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 8
    D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
    P:  Vendor=1d6b ProdID=0002 Rev=03.02
    S:  Manufacturer=Linux 3.2.0-32-generic ehci_hcd
    S:  Product=EHCI Host Controller
    S:  SerialNumber=0000:00:0b.1
    C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
    I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
    
    T:  Bus=01 Lev=01 Prnt=01 Port=04 Cnt=02 Dev#=  7 Spd=480 MxCh= 0
    D:  Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs=  1
    P:  Vendor=12d1 ProdID=1436 Rev=00.00
    S:  Manufacturer=HUAWEI Technology
    S:  Product=HUAWEI Mobile
    C:  #Ifs= 7 Cfg#= 1 Atr=e0 MxPwr=500mA
    I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=option
    I:  If#= 1 Alt= 0 #EPs= 1 Cls=02(commc) Sub=06 Prot=ff Driver=cdc_ether
    I:  If#= 2 Alt= 0 #EPs= 2 Cls=0a(data ) Sub=00 Prot=00 Driver=cdc_ether
    I:  If#= 3 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=option
    I:  If#= 4 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=option
    I:  If#= 5 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
    I:  If#= 6 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
    
    T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 8
    D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
    P:  Vendor=1d6b ProdID=0001 Rev=03.02
    S:  Manufacturer=Linux 3.2.0-32-generic ohci_hcd
    S:  Product=OHCI Host Controller
    S:  SerialNumber=0000:00:0b.0
    C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
    I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
    Note that interface number 2 is data interface for my modem. Also note vendor code 12d1 and product ID 1436 for my modem. (these may differ in your case)

    3) Now try resetting the mode by typing
    Code:
    sudo usb_modeswitch -v  YOUR_V_VALUE  -p YOUR_P_VALUE  -s 2 -R
    in terminal. You should see something like this:
    Code:
     $ sudo usb_modeswitch -v 12d1 -p 1436  -s 2 -R
    
    Note: target parameter missing; success check limited
    Looking for default devices ...
       found matching product ID
       adding device
     Found device in default mode, class or configuration (1)
    Accessing device 007 on bus 001 ...
    Getting the current device configuration ...
     OK, got current device configuration (1)
    Using first interface: 0x00
    Using endpoints 0x01 (out) and 0x82 (in)
    Not a storage device, skipping SCSI inquiry
    
    USB description data (for identification)
    -------------------------
    Manufacturer: HUAWEI Technology
         Product: HUAWEI Mobile
      Serial No.: not provided
    -------------------------
    Warning: no switching method given.
    Resetting usb device .
     OK, device was reset
    
    Checking for mode switch (max. 2 times, once per second) ...
     (For a better success check provide target IDs or class)
     Original device vanished after switching
    
    Mode switch most likely succeeded. Bye.
    Now the Mobile Broadband Connection should show up in Networkmanager applet in taskbar. Click to connect. Happy surfing!

    If this works well, you can automatically do it by downloading and running the following script (keepalive.sh) in a terminal with sudo
    Code:
    $ sudo ./keepalive.sh
    You have to edit it first and change the -v -p options. This script checks every 45 sec for the online status, so it might take a minute to get reconnected, but it works well for me. It also prints a message every time it reconnects. Keep the terminal window minimsed till you are online. Stop the script by pressing Ctrl-C in the same terminal window. Yesterday night I updated my Xubuntu system with this modem ( it reconnected itself 12 times! )

    Could a moderator please mark this thread sticky for the benefit of others in distress?
    Attached Files Attached Files
    Last edited by p1977p; October 14th, 2012 at 02:07 PM.

  2. #2
    Join Date
    Jun 2008
    Beans
    178
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Solution for the problem for frequent disconnection of USB modem

    usb-devices
    I'm running Karmic and I don't seem to have that command. Is it new?
    I have a Toshiba Satellite C50D laptop with 3.4 GB of RAM and (AMD E1-1200 APU @ 1.4 GHz with Radeon HD Graphics) x 2 processor; Ubuntu 12.04 (Precise Pangolin), Kernel Linux 3.8.0-36-generic. (older posts refer to 8.04 or 9.10 on other hardware).

  3. #3
    Join Date
    May 2007
    Beans
    53
    Distro
    Xubuntu 12.10 Quantal Quetzal

    Re: Solution for the problem for frequent disconnection of USB modem

    Quote Originally Posted by desconocido View Post
    I'm running Karmic and I don't seem to have that command. Is it new?
    It is actually a script that parses the /usb/devices file and lists only the connected devices. It is a part of the usbutils package , or you can list the entire /usb/devices file at /sys/kernel/debug/usb/devices or at /proc/bus/usb/devices.

  4. #4
    Join Date
    Jun 2008
    Beans
    178
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Solution for the problem for frequent disconnection of USB modem

    Quote Originally Posted by p1977p View Post
    It [usb-devices] is actually a script that parses the /usb/devices file and lists only the connected devices. It is a part of the usbutils package , or you can list the entire /usb/devices file at /sys/kernel/debug/usb/devices or at /proc/bus/usb/devices.
    On Karmic, I seem to have version 0.82 of usbutils already installed.
    /sys/kernel/debug/usb/devices is an empty file and /proc/bus/usb/devices doesn't exist.

    Perhaps I need to get a new version from Debian?
    I have a Toshiba Satellite C50D laptop with 3.4 GB of RAM and (AMD E1-1200 APU @ 1.4 GHz with Radeon HD Graphics) x 2 processor; Ubuntu 12.04 (Precise Pangolin), Kernel Linux 3.8.0-36-generic. (older posts refer to 8.04 or 9.10 on other hardware).

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