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Thread: Update Manager Failure

  1. #1
    Join Date
    Oct 2012
    Beans
    3

    Angry Update Manager Failure

    I've been using the current version of Ubuntu (with great pleasure)for a while now, but this is my first problem (and hence my first post).

    My problem is that Update Manager downloads 84 updates (at last count) - including new versions of Chrome & Thunderbird. When I try to install them, it runs for a while and then I get this message:

    installArchives() failed: dpkg: error: parsing file '/var/lib/dpkg/available' near line 0:
    field name `../../../help-langpack/software-center/ca/software-center.xml' must be followed by colon
    Error in function:


    I haven't been able to find this exact problem on the forum and wd be very grateful if someone can help me sort this out.

    Many thanks

  2. #2
    Join Date
    Jun 2010
    Location
    London, England
    Beans
    6,398
    Distro
    Ubuntu Development Release

    Re: Update Manager Failure

    Hi and welcome to the forum.

    Please explain what you mean when you say:

    When I try to install them,
    Usually, Update Manager downloads the updates and installs them for us. It is a 3 part process.

    1) The package lists are updated to identify which packages need to be downloaded because they have been updated.

    2) The updated packages are downloaded.

    3) The downloaded packages are installed with the out of date packages being removed.

    It seems to me that one of the files in the package lists has not been correctly formatted.

    You can open a terminal and run these two commands and then tell us what error messages you see.


    Code:
    sudo apt-get update
    Code:
    sudo apt-get upgrade
    You will need to put your password in for these commands to run

    Regards.
    It is a machine. It is more stupid than we are. It will not stop us from doing stupid things.
    Ubuntu user #33,200. Linux user #530,530


  3. #3
    Join Date
    Oct 2012
    Beans
    3

    Re: Update Manager Failure

    Thanks for your reply. By "when I try to install", after download, it tells me how many updates have been downloaded and the size. There is also a button which says "Install" which I then click.

    Anyway, did what you suggested and this is the response:


    Preconfiguring packages ...
    dpkg: error: parsing file '/var/lib/dpkg/available' near line 0:
    field name `../../../help-langpack/software-center/ca/software-center.xml' must be followed by colon
    E: Sub-process /usr/bin/dpkg returned an error code (2)

  4. #4
    Join Date
    Feb 2011
    Beans
    3

    Re: Update Manager Failure

    hi, try these commands.


    sudo apt-get clean
    sudo apt-get autoremove
    sudo apt-get update
    sudo apt-get upgrade
    sudo apt-get -f install


    if that did'nt helps solving your problem, or try this method,


    sudo dpkg --configure -a

    and

    sudo apt-get install -f

    if the problem of a broken package still exist the solution is to edit the dpkg status file manually.

    sudo gedit /var/lib/dpkg/status

    Locate the corrupt package, and remove the whole block of information about it and save the file.

  5. #5
    Join Date
    Oct 2012
    Beans
    3

    Cool Re: Update Manager Failure

    Thanks again. I followed your instructions and failed again (I fear I'm not up to the editing task. I just made things worse, I suspect.)
    Update manager is now telling me:

    An unresolvable problem occurred while initialising the package information.

    Please report this bug for the 'update-manager' package and try to include the following error message:

    'E:Encountered a section with no Package: header, E: Problem with MergeList /var/lib/dpkg/status, E:The package lists or status file could not be parsed or opened.'


    I'm wondering if I should wait until Quetzal and do a clean install. I'm dual booting with XP (Ubuntu on its own disk).

    Thanks again

  6. #6
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    6,003
    Distro
    Xubuntu 13.10 Saucy Salamander

    Re: Update Manager Failure

    blueschord;
    It is a process of learning. To become the complete master of your machine, editing is required.

    In This particular circumstance rather than editing, I suggest we move the corrupted database files out of the way and generate new ones thusly:
    terminal commands, copy/past -one-at-a-time-:
    Code:
    1. mv /var/lib/dpkg/info /var/lib/dpkg/info_old
    2. mkdir /var/lib/dpkg/info
    3. sudo apt-get update
    4. sudo apt-get -f install
    5. mv /var/lib/dpkg/info/* /var/lib/dpkg/info_old/
    6. rm -f /var/lib/dpkg/info
    7. mv -f /var/lib/dpkg/info_old /var/lib/dpkg/info
    never ever do a "rm" command with out fully understanding what results

    after the above is completed .....reboot
    then in terminal do:
    Code:
    sudo apt-get update
    sudo apt-get upgrade
    advise if any errors generated at this point, all I expect to be good !
    just try'n to help <==BDQ

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