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Thread: Laptop does not suspend

  1. #1
    Join Date
    Sep 2012
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    Laptop does not suspend

    I realise lately that my laptop does not go into suspend mode when i close its lid. I use windows 7 x64 Home Premium, dual booting Precise Pangolin 12.04.1 with all updates installed under Gnome 3.4 shell. Currently i do not have any issues about my system. I can use "suspend" command manually from the user drop down menu and it works. I already got "suspend when lid is closed" option set in power options but this doesnt work. Anything wrong?

  2. #2
    Join Date
    Sep 2012
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    33

    Re: Laptop does not suspend

    Anyone got an idea?

  3. #3
    Join Date
    Jun 2005
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    Toronto, Canada
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    Xubuntu 16.04 Xenial Xerus

    Re: Laptop does not suspend

    What is the make and model of your laptop? There are a number of lid sensing bugs around.

    Also, it might be helpful if you posted the results of this command (run from a terminal window) to see if there are any issues with acpi:
    Code:
    cat /var/log/dmesg | grep ACPI

  4. #4
    Join Date
    Sep 2012
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    33

    Re: Laptop does not suspend

    Thanks for the response. It is a compal nblb2 system with corei7 720qm, AMD Radeon 5650M, 4 GB DDR3, 400GB HDD and a 19x10 screen and i am not sure of the chipset but i can learn if that matters much. Here is what that command returned:
    [ 0.000000] BIOS-e820: 00000000bf6bf000 - 00000000bf7bf000 (ACPI NVS)
    [ 0.000000] BIOS-e820: 00000000bf7bf000 - 00000000bf7ff000 (ACPI data)
    [ 0.000000] ACPI: RSDP 000fe020 00024 (v02 Datate)
    [ 0.000000] ACPI: XSDT bf7fe120 000AC (v01 Datate Diamond1 00000001 01000013)
    [ 0.000000] ACPI: FACP bf7fb000 000F4 (v04 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: DSDT bf7ef000 080ED (v02 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: FACS bf759000 00040
    [ 0.000000] ACPI: TCPA bf7fd000 00032 (v00 00000000 00000000)
    [ 0.000000] ACPI: ASF! bf7fc000 000A5 (v32 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: HPET bf7fa000 00038 (v01 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: APIC bf7f9000 0008C (v02 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: MCFG bf7f8000 0003C (v01 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: SLIC bf7ee000 00176 (v01 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: SSDT bf7ed000 0073D (v01 TrmRef PtidDevc 00001000 INTL 20051117)
    [ 0.000000] ACPI: SSDT bf7ec000 00172 (v01 VaRef Va_Acpi 00003000 INTL 20051117)
    [ 0.000000] ACPI: BOOT bf7eb000 00028 (v01 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: SSDT bf7ea000 00C39 (v01 INTEL SataPri 00001000 INTL 20051117)
    [ 0.000000] ACPI: SSDT bf7e9000 006C5 (v01 INTEL SataSec 00001000 INTL 20051117)
    [ 0.000000] ACPI: SPCR bf7e8000 00050 (v01 Datate Diamond1 00000000 MSFT 01000013)
    [ 0.000000] ACPI: ASPT bf7e7000 00034 (v04 Datate Diamond1 00000001 MSFT 01000013)
    [ 0.000000] ACPI: WDRT bf7e6000 00047 (v01 Datate Diamond1 00000000 MSFT 01000013)
    [ 0.000000] ACPI: DMAR bf7e5000 00068 (v01 INTEL CP_FIELD 00000001 INTL 00000001)
    [ 0.000000] ACPI: SSDT bf7e4000 009F1 (v01 PmRef CpuPm 00003000 INTL 20051117)
    [ 0.000000] ACPI: Local APIC address 0xfee00000
    [ 0.000000] ACPI: PM-Timer IO Port: 0x408
    [ 0.000000] ACPI: Local APIC address 0xfee00000
    [ 0.000000] ACPI: LAPIC (acpi_id[0x01] lapic_id[0x00] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x02] lapic_id[0x02] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x03] lapic_id[0x04] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x04] lapic_id[0x06] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x05] lapic_id[0x01] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x06] lapic_id[0x03] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x07] lapic_id[0x05] enabled)
    [ 0.000000] ACPI: LAPIC (acpi_id[0x08] lapic_id[0x07] enabled)
    [ 0.000000] ACPI: IOAPIC (id[0x02] address[0xfec00000] gsi_base[0])
    [ 0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
    [ 0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
    [ 0.000000] ACPI: IRQ0 used by override.
    [ 0.000000] ACPI: IRQ2 used by override.
    [ 0.000000] ACPI: IRQ9 used by override.
    [ 0.000000] Using ACPI (MADT) for SMP configuration information
    [ 0.000000] ACPI: HPET id: 0x8086a201 base: 0xfed00000
    [ 0.002730] ACPI: Core revision 20110623
    [ 1.051688] PM: Registering ACPI NVS region at bf6bf000 (1048576 bytes)
    [ 1.053207] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it
    [ 1.053210] ACPI: bus type pci registered
    [ 1.054659] ACPI: Added _OSI(Module Device)
    [ 1.054662] ACPI: Added _OSI(Processor Device)
    [ 1.054664] ACPI: Added _OSI(3.0 _SCP Extensions)
    [ 1.054667] ACPI: Added _OSI(Processor Aggregator Device)
    [ 1.057892] ACPI: EC: Look up EC in DSDT
    [ 1.061091] ACPI: Executed 1 blocks of module-level executable AML code
    [ 1.124613] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
    [ 1.125197] ACPI: SSDT bf691a98 002DA (v01 PmRef Cpu0Ist 00003000 INTL 20051117)
    [ 1.125984] ACPI: Dynamic OEM Table Load:
    [ 1.125988] ACPI: SSDT (null) 002DA (v01 PmRef Cpu0Ist 00003000 INTL 20051117)
    [ 1.126180] ACPI: SSDT bf690618 005CD (v01 PmRef Cpu0Cst 00003001 INTL 20051117)
    [ 1.126928] ACPI: Dynamic OEM Table Load:
    [ 1.126931] ACPI: SSDT (null) 005CD (v01 PmRef Cpu0Cst 00003001 INTL 20051117)
    [ 1.180957] ACPI: SSDT bf691718 00303 (v01 PmRef ApIst 00003000 INTL 20051117)
    [ 1.181824] ACPI: Dynamic OEM Table Load:
    [ 1.181828] ACPI: SSDT (null) 00303 (v01 PmRef ApIst 00003000 INTL 20051117)
    [ 1.212731] ACPI: SSDT bf68fd98 00119 (v01 PmRef ApCst 00003000 INTL 20051117)
    [ 1.213547] ACPI: Dynamic OEM Table Load:
    [ 1.213551] ACPI: SSDT (null) 00119 (v01 PmRef ApCst 00003000 INTL 20051117)
    [ 1.280816] ACPI: Interpreter enabled
    [ 1.280824] ACPI: (supports S0 S3 S4 S5)
    [ 1.280866] ACPI: Using IOAPIC for interrupt routing
    [ 1.282112] [Firmware Bug]: ACPI: No _BQC method, cannot determine initial brightness
    [ 1.282503] [Firmware Bug]: ACPI: No _BQC method, cannot determine initial brightness
    [ 1.686057] ACPI: EC: GPE = 0x17, I/O: command/status = 0x66, data = 0x62
    [ 1.686346] ACPI: No dock devices found.
    [ 1.686354] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
    [ 1.686869] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-fe])
    [ 1.713014] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
    [ 1.713244] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.P0P2._PRT]
    [ 1.713304] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.P0P1._PRT]
    [ 1.713410] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP01._PRT]
    [ 1.713456] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP02._PRT]
    [ 1.713504] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP03._PRT]
    [ 1.713551] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP04._PRT]
    [ 1.713690] pci0000:00: Requesting ACPI _OSC control (0x1d)
    [ 1.713742] pci0000:00: ACPI _OSC request failed (AE_ERROR), returned control mask: 0x1d
    [ 1.713745] ACPI _OSC control for PCIe not granted, disabling ASPM
    [ 1.721515] ACPI: PCI Root Bridge [CPBG] (domain 0000 [bus ff])
    [ 1.721964] pci0000:ff: Requesting ACPI _OSC control (0x1d)
    [ 1.721967] pci0000:ff: ACPI _OSC request failed (AE_NOT_FOUND), returned control mask: 0x1d
    [ 1.721970] ACPI _OSC control for PCIe not granted, disabling ASPM
    [ 1.722676] ACPI: PCI Interrupt Link [LNKA] (IRQs 1 3 4 *5 6 7 10 12 14 15)
    [ 1.722737] ACPI: PCI Interrupt Link [LNKB] (IRQs 1 3 4 5 6 7 11 12 14 15) *10
    [ 1.722797] ACPI: PCI Interrupt Link [LNKC] (IRQs 1 3 4 5 6 7 10 12 14 15) *11
    [ 1.722856] ACPI: PCI Interrupt Link [LNKD] (IRQs 1 3 4 5 6 7 11 12 14 15) *10
    [ 1.722917] ACPI: PCI Interrupt Link [LNKE] (IRQs 1 3 4 5 6 7 10 12 14 15) *0, disabled.
    [ 1.722976] ACPI: PCI Interrupt Link [LNKF] (IRQs 1 3 4 5 6 7 *11 12 14 15)
    [ 1.723034] ACPI: PCI Interrupt Link [LNKG] (IRQs 1 3 4 5 6 *7 10 12 14 15)
    [ 1.723094] ACPI: PCI Interrupt Link [LNKH] (IRQs 1 3 4 5 6 *7 11 12 14 15)
    [ 1.723709] PCI: Using ACPI for IRQ routing
    [ 1.769203] pnp: PnP ACPI init
    [ 1.769220] ACPI: bus type pnp registered
    [ 1.769768] pnp 00:00: Plug and Play ACPI device, IDs PNP0a08 PNP0a03 (active)
    [ 1.968906] pnp 00:01: Plug and Play ACPI device, IDs PNP0200 (active)
    [ 1.968956] pnp 00:02: Plug and Play ACPI device, IDs INT0800 (active)
    [ 1.969105] pnp 00:03: Plug and Play ACPI device, IDs PNP0103 (active)
    [ 1.969168] pnp 00:04: Plug and Play ACPI device, IDs PNP0c04 (active)
    [ 1.969337] system 00:05: Plug and Play ACPI device, IDs PNP0c02 (active)
    [ 1.969394] pnp 00:06: Plug and Play ACPI device, IDs PNP0b00 (active)
    [ 1.969473] pnp 00:07: Plug and Play ACPI device, IDs PNP0303 (active)
    [ 1.969536] pnp 00:08: Plug and Play ACPI device, IDs PNP0f13 (active)
    [ 1.969609] pnp 00:09: Plug and Play ACPI device, IDs IFX0102 PNP0c31 (active)
    [ 1.970143] system 00:0a: Plug and Play ACPI device, IDs PNP0c02 (active)
    [ 1.970381] pnp 00:0b: Plug and Play ACPI device, IDs PNP0a03 (active)
    [ 1.970523] pnp 00:0c: Plug and Play ACPI device, IDs ENE0100 (active)
    [ 1.970529] pnp: PnP ACPI: found 13 devices
    [ 1.970531] ACPI: ACPI bus type pnp unregistered
    [ 1.970534] PnPBIOS: Disabled by ACPI PNP
    [ 2.244824] ACPI: Deprecated procfs I/F for AC is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
    [ 2.444842] ACPI: AC Adapter [AC] (on-line)
    [ 2.444952] ACPI: Power Button [PWRB]
    [ 2.445033] ACPI: Lid Switch [LID0]
    [ 2.445096] ACPI: Sleep Button [SLPB]
    [ 2.445157] ACPI: Power Button [PWRF]
    [ 2.646504] ACPI: Invalid active0 threshold
    [ 2.646811] ACPI: Thermal Zone [THRM] (41 C)
    [ 2.646835] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
    [ 2.646843] ACPI: Battery Slot [BAT0] (battery present)
    [ 4.249082] ACPI: Battery Slot [BAT0] (battery present)
    [ 30.112710] [Firmware Bug]: ACPI: No _BQC method, cannot determine initial brightness
    [ 30.114320] ACPI: Video Device [VGA1] (multi-head: yes rom: no post: no)
    [ 31.097741] pci 0000:01:00.0: power state changed by ACPI to D0
    [ 31.097748] pci 0000:01:00.0: power state changed by ACPI to D0

  5. #5
    Join Date
    Jul 2011
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    Ubuntu 12.04 Precise Pangolin

    Re: Laptop does not suspend

    There is a log file related to suspend, which is /var/log/pm-suspend.log, which has kind of debugging data about suspend actions and steps in it. If I were you I would compare the content from the successful and unsuccessful attempts and see if there are any differences.

  6. #6
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    Re: Laptop does not suspend

    2F4U thanks for the comment. I checked that file but there are lots of information there i only can say that there is "success" at the end of some attempts and "not applicable" at some. Do you want me to paste that all here?

  7. #7
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    Re: Laptop does not suspend

    If its suspending when you manually suspend but not when the lid is closed, there may be an issue with sensing the lid closure (your dmesg log file shows that the Lid is properly being recognized).

    Can you tell if it tries to suspend when you close the lid? Perhaps posting the contents of /var/log/pm-suspend.log right after a lid close event would help answer that question.

    You might also want to try this command. It will report back the contents of the lid state file as you close and re-open the lid:
    Code:
    while true; do date && cat /proc/acpi/button/lid/*/state; sleep 1; done
    ...Start the command, close the lid, wait 5 seconds, re-open the lid, Ctrl+C to cancel the command, and post back the results.

  8. #8
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    Re: Laptop does not suspend

    Quote Originally Posted by Toz View Post
    If its suspending when you manually suspend but not when the lid is closed, there may be an issue with sensing the lid closure (your dmesg log file shows that the Lid is properly being recognized).

    Can you tell if it tries to suspend when you close the lid? Perhaps posting the contents of /var/log/pm-suspend.log right after a lid close event would help answer that question.

    You might also want to try this command. It will report back the contents of the lid state file as you close and re-open the lid:
    Code:
    while true; do date && cat /proc/acpi/button/lid/*/state; sleep 1; done
    ...Start the command, close the lid, wait 5 seconds, re-open the lid, Ctrl+C to cancel the command, and post back the results.
    Firstly, thanks for the response. Here is the result of that command:
    Code:
    Wed Oct 10 21:13:15 EEST 2012
    state:      open
    Wed Oct 10 21:13:16 EEST 2012
    state:      open
    Wed Oct 10 21:13:17 EEST 2012
    state:      open
    Wed Oct 10 21:13:18 EEST 2012
    state:      open
    Wed Oct 10 21:13:19 EEST 2012
    state:      open
    Wed Oct 10 21:13:20 EEST 2012
    state:      open
    Wed Oct 10 21:13:21 EEST 2012
    state:      open
    Wed Oct 10 21:13:22 EEST 2012
    state:      open
    Wed Oct 10 21:13:23 EEST 2012
    state:      open
    Wed Oct 10 21:13:24 EEST 2012
    state:      open
    Wed Oct 10 21:13:25 EEST 2012
    state:      open
    Wed Oct 10 21:13:26 EEST 2012
    state:      open
    Wed Oct 10 21:13:27 EEST 2012
    state:      open
    Wed Oct 10 21:13:28 EEST 2012
    state:      open
    Wed Oct 10 21:13:29 EEST 2012
    state:      open
    Wed Oct 10 21:13:30 EEST 2012
    state:      open
    Wed Oct 10 21:13:31 EEST 2012
    state:      open
    Wed Oct 10 21:13:32 EEST 2012
    state:      open
    Wed Oct 10 21:13:33 EEST 2012
    state:      open
    Wed Oct 10 21:13:34 EEST 2012
    state:      open
    Wed Oct 10 21:13:35 EEST 2012
    state:      open
    Wed Oct 10 21:13:36 EEST 2012
    state:      open
    Wed Oct 10 21:13:37 EEST 2012
    state:      open
    Wed Oct 10 21:13:38 EEST 2012
    state:      open
    Wed Oct 10 21:13:39 EEST 2012
    state:      open
    Wed Oct 10 21:13:40 EEST 2012
    state:      open
    Wed Oct 10 21:13:41 EEST 2012
    state:      open
    Wed Oct 10 21:13:42 EEST 2012
    state:      open
    ^C
    I think it doesn't sense it :S I remember my earlier ubuntu systems sensed that though

  9. #9
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    Re: Laptop does not suspend

    A few more questions and another test:

    1. Do you have an external monitor attached? If so, try without the monitor connected.

    2. Is the notebook in a dock? If so, try undocked.

    3. Does it go to suspend in Windows when you close the lid?

    And try running this command, closing and re-opening the lid, to see if anything gets registered:
    Code:
    acpi_listen
    ...post back the results,

    EDIT: You might also want to try booting previous kernel versions to see if it is a regression in this kernel version.
    Last edited by Toz; October 10th, 2012 at 08:35 PM.

  10. #10
    Join Date
    Sep 2012
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    Re: Laptop does not suspend

    1-No i use only laptop screen
    2-Laptop is not docked
    3-Yes it suspends in Windows, i tried that
    4-The command you quoted did not do anything at first. I closed the lid, waited 10 seconds and opened, and nothing changed. Then i began typing here and it suddenly decided to suspend. I mean it suspended 1 or 2 minutes after i closed and re-opened the lid. The command returned :
    Code:
    button/lid LID0 00000080 00000001
    button/lid LID0 00000080 00000002
    What's the delay?

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