Results 1 to 4 of 4

Thread: Unable to mount failing external HDD

  1. #1
    Join Date
    Oct 2012
    Beans
    2

    Unable to mount failing external HDD

    I have a 1 Tb external hdd which is failing. When connected to a pc it makes the clicking noise for a while.
    Hdd wont show up on gparted nor in Testdisk.
    Force mounting with sudo mount and sudo ntfs-3g won't work either, I presume because i dont know the partion label or something something ...

    Only data about the device i got was with lsusb

    Bus 002 Device 010: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. JM20329 SATA Bridge
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x152d JMicron Technology Corp. / JMicron USA Technology Corp.
    idProduct 0x2329 JM20329 SATA Bridge
    bcdDevice 0.00
    iManufacturer 10 0123456
    iProduct 11 Storagebird 35EV821
    iSerial 3 000000000177
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 4 USB Mass Storage
    bmAttributes 0xc0
    Self Powered
    MaxPower 2mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 8 Mass Storage
    bInterfaceSubClass 6 SCSI
    bInterfaceProtocol 80 Bulk-Only
    iInterface 6 MSC Bulk-Only Transfer
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x02 EP 2 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Device Qualifier (for other device speed):
    bLength 10
    bDescriptorType 6
    bcdUSB 2.00
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    bNumConfigurations 1
    Device Status: 0x0001
    Self Powered
    Is there a way to mount the device and recovery any data ?

  2. #2
    Join Date
    Oct 2012
    Beans
    2

    Re: Unable to mount failing external HDD

    Could it make a difference if I pluged the hdd directly into a pc ?

  3. #3
    Join Date
    May 2007
    Location
    San Francisco, California
    Beans
    5,844
    Distro
    Ubuntu

    Re: Unable to mount failing external HDD

    Clicking noise of a HD usually is a sign of drive failure, it could be the drive itself, what are the results of
    Code:
    nano /etc/fstab
    Google Ventures / Prowl

  4. #4
    Join Date
    May 2007
    Beans
    12,597

    Re: Unable to mount failing external HDD

    IF it makes clicking sounds for a few seconds and then goes quiet, touch the drive to see if it is still running. I've had this happen, and when it did, the drive shut down. If that happens, the drive has a serious hardware fault and, apart from sending it to a recovery service and paying LOTS of money, it is not recoverable.

    However, if it is still running after the clicking, if the drive was formatted using MS Windows filesystem(s), it may still be recoverable.

    Need to get back to us on this.
    Ubuntu 14.04, Mint 17; MS Win 8.1.
    Will not respond to PM requests for support -- use the forums.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •