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Thread: ClamTK locks up system

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  1. #1
    Join Date
    Aug 2006
    Location
    Whittier, CA, USA
    Beans
    Hidden!
    Distro
    Ubuntu 12.04 Precise Pangolin

    ClamTK locks up system

    I installed ClamTK from the Software Center.

    Any attempt to run a scan causes a total system lock up (reset button needed) after 20 ~ 35 seconds of operation.

    I can run Clam to scan from the terminal - see below
    Known viruses: 1300582
    Engine version: 0.97.5
    Scanned directories: 33095
    Scanned files: 160652
    Infected files: 0
    Total errors: 20030
    Data scanned: 4621.96 MB
    Data read: 6120.81 MB (ratio 0.76:1)
    Time: 262.829 sec (4 m 22 s)
    roger@roger-desktop:~$

    However, note the 20030 errors!!!

    When ClamTK is started, I note that it indicates that the GUI version is not current (now 4.38). Since I'd rather wait for an update from the system, and thinking that as long as Clam began to run the GUI would not matter so much, I decided to wait for a regular update.

    Can someone guide me to my next step(s)?

    Thanks!

  2. #2
    Join Date
    Aug 2006
    Location
    Whittier, CA, USA
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    Hidden!
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: ClamTK locks up system

    BUMP !!!

    I'd really like to get this working right.

    I can't run a scan from the desktop, it seizes up after about 30 seconds - keys don't work, cursor won't move, bowels won't move... nothing works. Reset button time.

    I understand there are new updates to the engine and GUI, and that they are not critical, waiting on Ubuntu to verify the new versions.

    But it's ON the Sofware Center, and it DOESN"T work right at all.

    I can run it from the Terminal, but with a bazillion errors - makes me think it's not really accomplishing anything. See first message.

    HELP?!?

  3. #3
    Join Date
    Feb 2010
    Location
    UK
    Beans
    134
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: ClamTK locks up system

    Read what the errors are saying. You can make a log file:
    Code:
    -l logfile.log
    there you can read what those errors are saying. You should start there to search for problem.

  4. #4
    Join Date
    Aug 2006
    Location
    Whittier, CA, USA
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    Hidden!
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: ClamTK locks up system

    The command "-l logfile.log" gets me :
    roger@roger-desktop:~$ -l logfile.log
    -l: command not found
    roger@roger-desktop:~$ l logfile.log
    ls: cannot access logfile.log: No such file or directory
    roger@roger-desktop:~$ logfile
    logfile: command not found
    roger@roger-desktop:~$

    I did get it to complete one scan from the regular interface by clicking the "Home" button. A repeat try and all other scan selections taking more than a few seconds got me the usual lockup.

    Thanks!

  5. #5
    Join Date
    Feb 2010
    Location
    UK
    Beans
    134
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: ClamTK locks up system

    "-l" is an option that should be added after the main command. Something like:
    Code:
    clamscan -l logfile.log -r (this makes the scan recursive) /places-you-want-to-scan
    Then paste the content of the errors here, or try to solve them by yourself
    Last edited by Laiquendi; October 6th, 2012 at 05:24 PM.

  6. #6
    Join Date
    Jan 2008
    Location
    USA
    Beans
    971
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: ClamTK locks up system

    Why do you feel you need ClamAV on your machine?
    Occam's Razor for computers: Viruses must never be postulated without necessity -- nevius

    My Blog

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