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Thread: start up issue

  1. #1
    Join Date
    Sep 2012
    Beans
    1

    start up issue

    i bought my daughter a mini dell a few years back, it came with ubuntu OS, she recently sent it home but has not used it in years. when i start it up system asks for a passcode ---which she does not remember what it is

    how do i reset the passcode without knowing it.

    i have tried to hold down f2, f 12, shift and excape once i hit button to start it but nothing works.

  2. #2
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    6,612
    Distro
    Lubuntu 14.04 Trusty Tahr

    Re: start up issue

    marrick;

    Hi ! welcome to the forum.

    See this link for a detailed howto to reset the pass word:
    http://www.psychocats.net/ubuntu/resetpassword

    Note: If the ubuntu system is "several years old" consider installing the current version.

    Regards <==BDQ

  3. #3
    Join Date
    Sep 2010
    Location
    Central Calif
    Beans
    1,208
    Distro
    Xubuntu 12.10 Quantal Quetzal

    Re: start up issue

    Yes, the OS is going to be out of date. Download a new version and boot it live, then install over the old.
    Remember When Double-Dog dare ya's and water balloons were the ultimate weapon?

  4. #4
    Join Date
    Feb 2012
    Location
    el_GR
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: start up issue

    Hello ,

    If she put a hard disk password then the news are not good. Usually the hard disk passwords written in firmware of the HDD . You cannot bypass this password. No. Buy a new HDD , it will cost you less from a technician to unlock the HDD.

    If the password setted in BIOS , then you can bypass it , with hardware "surgery" . Open the laptop and remove the little battery . The BIOS or motherboard battery , for 5 minutes. With this "trick" you will reset the BIOS in default settings.

    Thanks
    # How to mark the Thread as [SOLVED] when done.
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