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Thread: 12.04 wireless mouse problem on brand new laptop

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  1. #1
    Join Date
    Apr 2008
    Beans
    47

    12.04 wireless mouse problem on brand new laptop

    Hey all,

    So I'm having a really odd problem with my wireless mouse on a fresh install of 12.04.

    First the hardware:

    The laptop is a new Dell XPS 14 (L421x), an Ivy Bridge i7 processor, with USB3, Intel 4000 graphics with dedicated nVidia graphics as well.

    The mouse is a Logitech Revolution w/ 'darkfield' (i.e. - it works on glass)


    Now, the problem:

    Upon a boot, the receiver is indeed listed in lsusb. However, often the mouse doesn't show up in xinput --list, though sometimes it does (maybe 1 in 5 boots). Additionally, often after a suspend/resume cycle, the mouse will disappear from xinput --list

    Now, the odd part:

    By unplugging and replugging the mouse a few times (sometimes just once, sometimes 5-6 times), I can get it to show back up in the xinput --list


    lsusb output:
    Code:
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 003 Device 007: ID 046d:c52b Logitech, Inc. Unifying Receiver
    Bus 001 Device 003: ID 1bcf:2899 Sunplus Innovation Technology Inc. 
    Bus 002 Device 003: ID 8087:07da Intel Corp.
    xinput --list output when the mouse is working:
    Code:
    ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
    ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
    ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=12	[slave  pointer  (2)]
    ⎜   ↳ Logitech Unifying Device. Wireless PID:101a	id=14	[slave  pointer  (2)]
    ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
        ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
        ↳ Power Button                            	id=6	[slave  keyboard (3)]
        ↳ Video Bus                               	id=7	[slave  keyboard (3)]
        ↳ Power Button                            	id=8	[slave  keyboard (3)]
        ↳ Video Bus                               	id=9	[slave  keyboard (3)]
        ↳ Laptop_Integrated_Webcam_1.3M           	id=10	[slave  keyboard (3)]
        ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
        ↳ Dell WMI hotkeys                        	id=13	[slave  keyboard (3)]
    xinput --list when the mouse isn't working:
    Code:
    ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
    ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
    ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=12	[slave  pointer  (2)]
    ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
        ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
        ↳ Power Button                            	id=6	[slave  keyboard (3)]
        ↳ Video Bus                               	id=7	[slave  keyboard (3)]
        ↳ Power Button                            	id=8	[slave  keyboard (3)]
        ↳ Video Bus                               	id=9	[slave  keyboard (3)]
        ↳ Laptop_Integrated_Webcam_1.3M           	id=10	[slave  keyboard (3)]
        ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
        ↳ Dell WMI hotkeys                        	id=13	[slave  keyboard (3)]

    The wiredness continues! After a resume, the x11 virtual pointer still shows up in xinput --list, but the mouse dosen't work!

    Any ideas or additional info?

    Thanks!
    Last edited by cecilx22; August 20th, 2012 at 05:58 PM.

  2. #2
    Join Date
    Apr 2008
    Beans
    47

    Re: 12.04 wireless mouse problem on brand new laptop

    bermp

  3. #3
    Join Date
    Sep 2006
    Location
    Vienna
    Beans
    28
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: 12.04 wireless mouse problem on brand new laptop

    does the following information help:

    http://askubuntu.com/questions/80638...like-usb-mouse


    it could be something else than autosuspend - in that case I'm out of ideas for now

    2.6.35.7-TOI-plus

    gcc version 4.5.1 (Gentoo Hardened 4.5.1 p1.0, pie-0.4.5)
    Ubuntu 9.10 (64bit)

  4. #4
    Join Date
    Apr 2008
    Beans
    47

    Re: 12.04 wireless mouse problem on brand new laptop

    Thanks for the idea, but unfortunately this seems like an entirely different problem.

    1) once the mouse is working, it works flawlessly in normal desktop operation

    2) oddly - the mouse can be quite jumpy/shaky/jerky when running 3d apps with optirun (ala Bumblebee). I'm developing some fetish-like behavior to 'make it work', such as pushing in on the adapter while trying to use the mouse, but I'm pretty sure these are all placebos...

    3) When not working, I can't seem to find any way to get it working short of unplugging and replugging the adapter a number of times (anywhere from once to 7 or 8 times...)

    4) non-functioning can occur at initial boot, or after a suspend/resume cycle.

    5) everything works perfectly in Windows, and everything worked perfectly on my previous system running 12.04

  5. #5
    Join Date
    Apr 2008
    Beans
    47

    Re: 12.04 wireless mouse problem on brand new laptop

    okay, totally nix #2... turns out my HAND is enough to block the signal going from one side of my laptop to the other.

  6. #6
    Join Date
    Sep 2006
    Location
    Vienna
    Beans
    28
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: 12.04 wireless mouse problem on brand new laptop

    does output of dmesg show anything related to the mouse ?


    if you're not sure simply post and make sure you're leaving out MAC addresses or other important info


    did you observe any specific pattern when it doesn't work ?


    you said with bumblebee - so there could be some interference with the graphics driver or the usb port ...

    try:

    - different usb port
    - different mouse during the same circumstances
    - changing batteries
    Last edited by kerneloftruth; September 5th, 2012 at 05:09 PM.

    2.6.35.7-TOI-plus

    gcc version 4.5.1 (Gentoo Hardened 4.5.1 p1.0, pie-0.4.5)
    Ubuntu 9.10 (64bit)

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