Results 1 to 10 of 10

Thread: I cannot login to UbuntuOne

  1. #1
    Join Date
    Sep 2011
    Location
    California, USA
    Beans
    Hidden!
    Distro
    Ubuntu 14.04 Trusty Tahr

    I cannot login to UbuntuOne

    Help!!!
    I can't login to UbuntuOne. I have a new PC and in the process of setting it up, I decided to setup UbuntuOne. Unfortunately, I used the wrong account by accident. When I tried to change the account so that I could use the correct & current account, I ran into problems. I could login but nothing was able to sync. After trying a couple of things, I decided to just go ahead and uninstall UbuntuOne and reinstall it to start fresh. I followed the guidelines that I found here:
    https://one.ubuntu.com/help/faq/how-...ll-ubuntu-one/

    Part of the uninstall/reinstall process meant that I had to remove the UbuntuOne folder under "Passwords & Encryption" and I believe that this is causing my current problem. Now I cannot login at all, in fact I can't even create a new account. Just to check if my Ubuntu Single Sign On was working properly I tried to login to my account through the Ubuntu Software Center and I couldn't do that either. I can sign in just fine through my other PC and my Android as well as through my new PC if I use Firefox.
    I really need to be able to sign on to both of these places so any help would be highly appreciated.

    Thanks
    Last edited by oscarivera9; June 10th, 2013 at 01:07 AM.

    All I know is that I know nothing....

  2. #2
    Join Date
    Jul 2011
    Beans
    1

    Re: I cannot login to UbuntuOne

    I have the same problem.

  3. #3
    Join Date
    Feb 2007
    Beans
    24

    Re: I cannot login to UbuntuOne

    I had a similar problem and it seems I was lacking in the proper SSL certificate. I was missing the file /usr/share/ca-certificates/mozilla/ValiCert_Class_2_VA.crt.

    Please run the following in the terminal and post the response:
    Code:
    cd /tmp
    wget http://people.canonical.com/~roman.yepishev/us/qtsslrequest.py
    python qtsslrequest.py

    Reinstall the certificates:
    Code:
    sudo apt-get install --reinstall ca-certificates

  4. #4
    Join Date
    Jul 2010
    Location
    San Diego, CA
    Beans
    3
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: I cannot login to UbuntuOne

    Quote Originally Posted by masticate View Post
    I had a similar problem and it seems I was lacking in the proper SSL certificate. I was missing the file /usr/share/ca-certificates/mozilla/ValiCert_Class_2_VA.crt.

    Please run the following in the terminal and post the response:
    Code:
    cd /tmp
    wget http://people.canonical.com/~roman.yepishev/us/qtsslrequest.py
    python qtsslrequest.py

    Reinstall the certificates:
    Code:
    sudo apt-get install --reinstall ca-certificates
    Absolutely excellent, this problem had been nagging me all day and this was the solution, thank you so much.

  5. #5
    Join Date
    Apr 2009
    Beans
    70
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: I cannot login to UbuntuOne

    Quote Originally Posted by masticate View Post
    I had a similar problem and it seems I was lacking in the proper SSL certificate. I was missing the file /usr/share/ca-certificates/mozilla/ValiCert_Class_2_VA.crt.

    <snip...>
    Many thanks!

    I had this problem too. I just wanted to download all my docs on my new laptop, but couldn't as U1 would just sit there trying to log in. Downloading files now

  6. #6
    Join Date
    Sep 2011
    Location
    California, USA
    Beans
    Hidden!
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: I cannot login to UbuntuOne

    masticate,
    thanks for your help.
    It seems like lots of us had the same problem and it has been fixed

    All I know is that I know nothing....

  7. #7
    Join Date
    Mar 2013
    Location
    East Molesey (where?)
    Beans
    60
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: I cannot login to UbuntuOne

    Excellent - thanks for this!

  8. #8
    Join Date
    Aug 2013
    Beans
    1

    Re: I cannot login to UbuntuOne

    Quote Originally Posted by masticate View Post
    I had a similar problem and it seems I was lacking in the proper SSL certificate. I was missing the file /usr/share/ca-certificates/mozilla/ValiCert_Class_2_VA.crt.

    Please run the following in the terminal and post the response:
    Code:
    cd /tmp
    wget http://people.canonical.com/~roman.yepishev/us/qtsslrequest.py
    python qtsslrequest.py

    Reinstall the certificates:
    Code:
    sudo apt-get install --reinstall ca-certificates
    had the same problem thanks

  9. #9
    Join Date
    Jan 2013
    Beans
    1

    Re: I cannot login to UbuntuOne

    Hi, thanks for the advice.
    In my case I had also to remove the saved password for ubuntu one in password app.

  10. #10
    Join Date
    Oct 2005
    Location
    Connecticut, USA
    Beans
    1,505
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: I cannot login to UbuntuOne

    I'm going to try this tonight.
    Friends don't let friends wear a red shirt on landing-party duty.
    DACS | Connecticut LoCo Team | My Blog
    Ubuntu User# : 17583, Linux User# : 477531

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •