Results 1 to 2 of 2

Thread: Canon UFRII Shared to Windows - prints test page fine, but Excel/Word/PDF garbled

  1. #1
    Join Date
    Feb 2013
    Beans
    3

    Canon UFRII Shared to Windows - prints test page fine, but Excel/Word/PDF garbled

    Using Ubuntu 12.04 Server (64-bit).
    Canon ImageRunner Advance C2030 printer
    Using Canon's driver (Installed using steps found in http://ubuntuforums.org/showthread.php?t=2021854)

    Test pages print fine from the server, from Mac clients and from Windows clients. However, if users try to print excel spreadsheets or word documents (from Mac or Windows), the printer spews out pages and pages, many of them having a line of garbled symbols at the top.

    The printer is connected via USB to the Ubuntu box.

    This problem is eerily similar to https://bugs.launchpad.net/ubuntu/+s...rs/+bug/994477, but according to that report, it should be fixed in the version of cups filters that I currently have (1.0.18-0).

    The cups error log has the following lines in it, but they don't correspond directly to the timing or number of print jobs that have been garbled:

    W [22/Feb/2013:17:02:34 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iR-ADV_C2020_2030_UFR_II-Gray..' already exists
    W [22/Feb/2013:17:02:34 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iR-ADV_C2020_2030_UFR_II-RGB..' already exists
    W [22/Feb/2013:17:02:34 -0700] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon_iR-ADV_C2020_2030_UFR_II' already exists
    W [22/Feb/2013:17:02:57 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iR-ADV_C2020_2030_UFR_II-Gray..' already exists
    W [22/Feb/2013:17:02:57 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iR-ADV_C2020_2030_UFR_II-RGB..' already exists
    W [22/Feb/2013:17:02:57 -0700] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon_iR-ADV_C2020_2030_UFR_II' already exists
    W [22/Feb/2013:17:03:09 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iR-ADV_C2020_2030_UFR_II-Gray..' already exists
    W [22/Feb/2013:17:03:09 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon_iR-ADV_C2020_2030_UFR_II-RGB..' already exists
    W [22/Feb/2013:17:03:09 -0700] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon_iR-ADV_C2020_2030_UFR_II' already exists

  2. #2
    Join Date
    Feb 2013
    Beans
    3

    Re: Canon UFRII Shared to Windows - prints test page fine, but Excel/Word/PDF garbled

    I solved this problem by reinstalling everything. I basically followed the directions of http://ubuntuforums.org/showthread.php?t=2021854 in reverse, uninstalled CUPS, and rebooted for good measure. I reinstalled CUPS and then repeated the directions again. I believe I must have missed a step the first time around, or made a typo.

    I then made sure all the client computers reinstalled the printer drivers again, and all seems to be working snappy.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •