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Thread: Phoenix BIOS rip off!

  1. #1
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    Question Phoenix BIOS rip off!

    During installation of Ubuntu 12.04, I received an error message mentioning the BIOS. (Sorry, I can't remember what it was! I will check it out the next time i install.)

    I decided to see if I could update the BIOS. I went to the Phoenix site and used their BiosAgent tool and discovered that my BIOS was out of date. (As were a few other drivers.)

    To download the update I need to subscribe to BIOSAgentPlus and pay $29.95! That subscription only lasts for a year, too.

    What a rip off!

    Shouldn't the BIOS be provided as a free download as part of the service for the hardware?

    Can i get the BIOS update for free somehow?

    Thank you!

  2. #2
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    Re: Phoenix BIOS rip off!

    Why not go to the Motherboard Manufacture's site and download their BIOS
    for your specific motherboard along with the updated drivers?

    Be sure to download their BIOS installation software also, and back up
    your original BIOS as their documentation states.


    lk

  3. #3
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    Re: Phoenix BIOS rip off!

    That's not what I see... What country are you in? BTW: http://biosagentplus.com/join.php?bo...2F%3Fref%3D752
    If you reply to anything I post, PM me. When you PM me, I can easily come help you.

  4. #4
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    Re: Phoenix BIOS rip off!

    It seems as though you may have stumbled upon a third-party site. Happens all the time when you're hunting down drivers (a-la "Download all your drivers now! Only $10!")- people hoping to turn a quick buck selling you something you can get for free...

    So here's the deal - if it's an ASUS motherboard, you'll wanna go to ASUS.com. If it's an Intel board, intel.com. MSI and Gigabyte also supply free bios updates, as do most manufacturers. You can google the manufacturer directly. Most BIOS updates are under "Support" "downloads" or "drivers" depending on the manufacturer/site.

    You've simply been redirected to a third-party's advertisement in your travels.

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  6. #6
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    Re: Phoenix BIOS rip off!

    Quote Originally Posted by HalfNote5 View Post
    It seems as though you may have stumbled upon a third-party site. Happens all the time when you're hunting down drivers (a-la "Download all your drivers now! Only $10!")- people hoping to turn a quick buck selling you something you can get for free...

    So here's the deal - if it's an ASUS motherboard, you'll wanna go to ASUS.com. If it's an Intel board, intel.com. MSI and Gigabyte also supply free bios updates, as do most manufacturers. You can google the manufacturer directly. Most BIOS updates are under "Support" "downloads" or "drivers" depending on the manufacturer/site.

    You've simply been redirected to a third-party's advertisement in your travels.
    This x 9000.

    It happens all the time.
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  7. #7
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    Re: Phoenix BIOS rip off!

    BIOS updates are provided by the motherboard manufacturers. I have never seen them ever charge a red penny. Its all part of their customer service you get when you purchase the board.

    Now if you are getting misdirected to another site from within the motherboards manufacturers main website. That could be likely caused by sypware or DNS spoofing on Windows.

    Never download Drivers or BIOS updates from any site other then the manufacturers website. You run the risk of viruses, spyware, trojans or even identity theft.
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  8. #8
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    Re: Phoenix BIOS rip off!

    I didn't go to third party organizations. The only websites I visited were:

    1) The manufacturers - Clevo They didn't have the BIOS and didn't send it to me by e-mail when I asked.

    2) The Vendors - Novatech They supplied me a BIOS update by e-mail. They said that they don't give out the BIOS freely and I needed to supply a reason for the need. (I got an error message during installation of Ubuntu 12.04.)

    3) The BIOS company - Phoenix They wanted money for supplying BIOS files.

    The BIOS I received from Novatech were, according to Novatech, the latest. I did get a small revision from 1.02.23 to 1.02.27. However, using the Phoenix BiosAgent tool I could see that there was a more recent revision to the BIOS.

    So, how do you feel about having an out of date BIOS on your laptop? I hear that it shouldn't really matter, but it irks me.

  9. #9
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    Re: Phoenix BIOS rip off!

    Perhaps if you post what error you are getting during install you can get past it.

    What make/model of laptop are you using?
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  10. #10
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    Re: Phoenix BIOS rip off!

    Thank you for your interest.

    My laptop is a Clevo W76TUN.
    It is sold by Novatech. The Novatech stock number is nnb-801

    I tried a new installation of Ubuntu 12.04 with the "latest" BIOS that I was given by Novatech. I got the same error message. I tried to write it down while it was still on the screen:

    Code:
    Piix4=Smbus 7.0 SmBus base address uninitialised. Update BIOS
    Something like that.

    Despite the error, the installation went ahead OK. It is not nice to get an error message during installation though.

    I would deeply love to get the latest BIOS from Phoenix, just to satisfy the itch, but there is no way I am paying $30.00 for it.

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