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Thread: File Sync error. (local and server roots are different (ROOT_MISMATCH))

  1. #1
    Join Date
    Mar 2009
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    Wadena, MN USA
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    308
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    Ubuntu 14.04 Trusty Tahr

    File Sync error. (local and server roots are different (ROOT_MISMATCH))

    File Sync error. (local and server roots are different (ROOT_MISMATCH))

    how do I fix it?
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  2. #2
    Join Date
    May 2010
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    South Gloucestershire, UK
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    1,753
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    Kubuntu 14.10 Utopic Unicorn

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    Presumably https://one.ubuntu.com/help/faq/what...ch-error-mean/ contained the answer you were looking for.
    Last edited by PaulW2U; March 18th, 2012 at 11:57 PM. Reason: Reworded as I didn't see post was marked "Solved"
    Regular contributor to the Ubuntu Weekly Newsletter. Want to help?

  3. #3
    Join Date
    Oct 2008
    Location
    Tulsa,Ok
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    Hidden!
    Distro
    Ubuntu Development Release

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    This happens when running two accounts on the same machine. The following steps will help clean this up.

    1. Press Alt-F2, type "seahorse", press "Enter"

    2. Right-click on any entries with "Ubuntu One" or "Desktopcouch" in the name and select "Delete"

    3. Press Alt-F2, type "gnome-terminal", press "Enter" and then run:
    Code:
    u1sdtool -q
    sudo rm -rf ~/.local/share/ubuntuone
    u1sdtool -c
    4. You should be prompted to enter your Ubuntu One login, be sure to use the Ubuntu One account you want to use

  4. #4
    Join Date
    Jul 2011
    Beans
    1

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    Quote Originally Posted by duanedesign View Post
    This happens when running two accounts on the same machine. The following steps will help clean this up.

    1. Press Alt-F2, type "seahorse", press "Enter"

    2. Right-click on any entries with "Ubuntu One" or "Desktopcouch" in the name and select "Delete"

    3. Press Alt-F2, type "gnome-terminal", press "Enter" and then run:
    Code:
    u1sdtool -q
    sudo rm -rf ~/.local/share/ubuntuone
    u1sdtool -c
    4. You should be prompted to enter your Ubuntu One login, be sure to use the Ubuntu One account you want to use

    Thank you very much.

  5. #5
    Join Date
    Jul 2012
    Beans
    2

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    THANX! Lovely with people who know what they are doing. Now, I can continue working from home without the USB.

    /J

  6. #6
    Join Date
    Oct 2009
    Location
    Bracknell
    Beans
    35
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    Quote Originally Posted by duanedesign View Post
    This happens when running two accounts on the same machine. The following steps will help clean this up.

    1. Press Alt-F2, type "seahorse", press "Enter"

    2. Right-click on any entries with "Ubuntu One" or "Desktopcouch" in the name and select "Delete"

    3. Press Alt-F2, type "gnome-terminal", press "Enter" and then run:
    Code:
    u1sdtool -q
    sudo rm -rf ~/.local/share/ubuntuone
    u1sdtool -c
    4. You should be prompted to enter your Ubuntu One login, be sure to use the Ubuntu One account you want to use

    Thanks so much, its always a relief to come across simple instructions that work!!

  7. #7
    Join Date
    Dec 2012
    Beans
    4

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    Thank you so freaking much!

  8. #8
    Join Date
    Sep 2011
    Beans
    6

    Re: File Sync error. (local and server roots are different (ROOT_MISMATCH))

    Txs so much!

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