Private Messages

[741Baus]

Hi , yesterday I received a P/M from a member with a zero bean count with a request for support , I advised them to start a post in a support category with more information about their problem , is this the proper thing to do with these requests ?

[westie457]

Hi, out pf politeness, yes that is the right thing to do. Keeps all help in the open where checks can be made and more advice given.

[cariboo]

You did the right thing, by asking the op to post a question in the forum, it may help someone else with the same problem.

[741Baus]

Thanks for that I'll mark this as solved.