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Thread: network drivers problem

  1. #1
    Join Date
    Mar 2012
    Beans
    9

    Exclamation network drivers problem

    i just got a new laptop and loaded it up with ubuntu but it seems the network card isnt supported by ubuntu
    the laptop is the hp dm1-3214nr
    network card, from what i can tell, is the ralink 539f
    the hp website has the network drivers, but its an exe for win7

    HELP PLEASE!!!!

  2. #2
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    14,628
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: network drivers problem

    Hi, welcome to the forum! Please open a terminal ctrl+alt+t copy and paste the following commands into it one line at a time, then paste the results here:

    Code:
    cat /etc/lsb-release; uname -a
    lspci -nnk | grep -iA2 net
    iwconfig
    rfkill list all
    lsmod
    by clicking on new reply and click # and paste the information between the brackets.
    Thank you

  3. #3
    Join Date
    Mar 2012
    Beans
    9

    Re: network drivers problem

    Code:
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ cat /etc/lsb-release; uname -a
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=11.04
    DISTRIB_CODENAME=natty
    DISTRIB_DESCRIPTION="Ubuntu 11.04"
    Linux max-HP-Pavilion-dm1-Notebook-PC 2.6.38-10-generic #46-Ubuntu SMP Tue Jun 28 15:05:41 UTC 2011 i686 athlon i386 GNU/Linux
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ iwconfig
    lo        no wireless extensions.
    
    eth0      no wireless extensions.
    
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ rfkill list all
    0: hci0: Bluetooth
    	Soft blocked: yes
    	Hard blocked: no
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ lsmod
    Module                  Size  Used by
    parport_pc             32111  0 
    ppdev                  12849  0 
    dm_crypt               22463  0 
    binfmt_misc            13213  1 
    rfcomm                 38125  8 
    snd_seq_midi           13132  0 
    sco                    17827  2 
    bnep                   17785  2 
    joydev                 17322  0 
    l2cap                  48656  16 rfcomm,bnep
    snd_hda_codec_idt      60537  1 
    hp_wmi                 13418  0 
    snd_rawmidi            25269  1 snd_seq_midi
    zram                   18216  2 
    sparse_keymap          13666  1 hp_wmi
    snd_hda_codec_hdmi     27535  1 
    snd_hda_intel          24140  2 
    uvcvideo               66851  0 
    snd_hda_codec          90901  3 snd_hda_codec_idt,snd_hda_codec_hdmi,snd_hda_intel
    snd_seq_midi_event     14475  1 snd_seq_midi
    snd_hwdep              13274  1 snd_hda_codec
    snd_seq                51291  2 snd_seq_midi,snd_seq_midi_event
    snd_pcm                80042  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
    psmouse                73312  0 
    videodev               75143  1 uvcvideo
    btusb                  18160  1 
    snd_seq_device         14110  3 snd_seq_midi,snd_rawmidi,snd_seq
    bluetooth              65493  9 rfcomm,sco,bnep,l2cap,btusb
    snd_timer              28659  2 snd_seq,snd_pcm
    k10temp                12951  0 
    serio_raw              12990  0 
    snd                    55295  14 snd_hda_codec_idt,snd_hda_codec_hdmi,snd_rawmidi,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_pcm,snd_seq_device,snd_timer
    sp5100_tco             13456  0 
    hp_accel               21632  0 
    lis3lv02d              19285  1 hp_accel
    i2c_piix4              13095  0 
    input_polldev          13735  1 lis3lv02d
    soundcore              12600  1 snd
    snd_page_alloc         14073  2 snd_hda_intel,snd_pcm
    lp                     13349  0 
    parport                36746  3 parport_pc,ppdev,lp
    dm_raid45              88410  0 
    xor                    21860  1 dm_raid45
    btrfs                 527388  0 
    zlib_deflate           26594  1 btrfs
    libcrc32c              12543  1 btrfs
    usbhid                 41704  0 
    hid                    77084  1 usbhid
    usb_storage            43946  0 
    uas                    17676  0 
    radeon                900494  4 
    ttm                    65184  1 radeon
    ahci                   21591  3 
    drm_kms_helper         40745  1 radeon
    libahci                25548  1 ahci
    video                  18951  0 
    drm                   180037  6 radeon,ttm,drm_kms_helper
    r8169                  42534  0 
    i2c_algo_bit           13184  1 radeon
    ramzswap               13202  0 
    xvmalloc               13453  1 ramzswap
    max@max-HP-Pavilion-dm1-Notebook-PC:~$

  4. #4
    Join Date
    Mar 2012
    Beans
    9

    Re: network drivers problem

    the reply didnt go to you, sorry. see below. thanks!

  5. #5
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    14,628
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: network drivers problem

    Hi, I still need to see:
    Code:
    lspci -nnk | grep -iA2 net
    and please include:
    Code:
    lsusb
    Thanks

  6. #6
    Join Date
    Mar 2012
    Beans
    9

    Re: network drivers problem

    whoops, sorry
    Code:
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ lspci -nnk | grep -A2 net
    01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06)
    	Subsystem: Hewlett-Packard Company Pavilion DM1Z-3000 [103c:1611]
    	Kernel driver in use: r8169
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ lsusb
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 003: ID 0bda:0138 Realtek Semiconductor Corp. 
    Bus 002 Device 002: ID 174f:1134 Syntek 
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 006 Device 003: ID 148f:2000 Ralink Technology, Corp. 
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 0461:4d81 Primax Electronics, Ltd 
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    max@max-HP-Pavilion-dm1-Notebook-PC:~$

  7. #7
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    14,628
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: network drivers problem

    Hi, please try:
    Code:
    sudo rmmod -f hp_wmi
    if this works we will need to make it permanent.

    Is this a bluetooth device or do you have a wireless card also and is it built in?
    Thanks

  8. #8
    Join Date
    Mar 2012
    Beans
    9

    Re: network drivers problem

    that did not fix anything, as far as i can tell.
    this laptop has both bluetooth and a built in wireless card. my wifi network was automatically detected the one time i booted windows 7.

  9. #9
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    14,628
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: network drivers problem

    Hi, this should get your wireless working.
    Code:
    sudo apt-get install --reinstall linux-headers-$(uname -r) build-essential dkms patch fakeroot unzip
    wget http://media.cdn.ubuntu-de.org/forum/attachments/3208747/angepasster-2011_0406_RT5390_RT5392_Linux_STA_V2.5.0.3_DPO.zip
    unzip angepasster-2011_0406_RT5390_RT5392_Linux_STA_V2.5.0.3_DPO.zip
    cd angepasster-2011_0406_RT5390_RT5392_Linux_STA_V2.5.0.3_DPO/
    sudo make
    sudo make install
    sudo modprobe -v rt5390sta
    sudo depmod -a
    sudo update-initramfs -u
    Then reboot.
    Thanks

  10. #10
    Join Date
    Mar 2012
    Beans
    9

    Re: network drivers problem

    Code:
    max@max-HP-Pavilion-dm1-Notebook-PC:~$ wget http://media.cdn.ubuntu-de.org/forum/attachments/3208747/angepasster-2011_0406_RT5390_RT5392_Linux_STA_V2.5.0.3_DPO.zip
    --2012-03-11 12:56:09--  http://media.cdn.ubuntu-de.org/forum/attachments/3208747/angepasster-2011_0406_RT5390_RT5392_Linux_STA_V2.5.0.3_DPO.zip
    Resolving media.cdn.ubuntu-de.org... 213.95.41.13
    Connecting to media.cdn.ubuntu-de.org|213.95.41.13|:80... connected.
    HTTP request sent, awaiting response... 404 Not Found
    2012-03-11 12:56:09 ERROR 404: Not Found.

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