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Thread: Lost photos on my external hard drive

  1. #1
    Join Date
    Jan 2012
    Location
    Oregon, USA
    Beans
    58

    Angry Lost photos on my external hard drive

    I stored all my photos on my external hard drive. They were all in folders by date. When I opened them, they were jpg files. After switching to Ubuntu I went to the folder and all I find are two files.


    Properties on the folder say
    2 items, totalling 13.9 kB
    It was all of my 2011 photos with only a few backed up elsewhere. Why would changing my OS affect my external drive? If I find my Picture Package installation disk, would installing it restore my photos?

    Since it says picasa, I tried to install that, but, even though I searched and found a solved thread, following those instructions didn't help. My terminal was asking what to do next.

    Any help to restore my photos will be greatly appreciated. I'm feeling a bit sick about this.

  2. #2
    Join Date
    Feb 2008
    Location
    Land of fire and drought
    Beans
    Hidden!
    Distro
    Xubuntu

    Re: Lost photos on my external hard drive

    Where did you install Ubuntu and how did you install it? On the internal drive? If so, shouldn't have deleted your pics. Was the external plugged in while you were installing? In hindsight you are best to remove all external drives and USB sticks (unless installing from one, naturally) when installing.

    Installing to the internal drive would not have deleted anything from the external in any case. Ubuntu install would not have touched or changed that device in anyway (theoretically).

    Have no idea what 'Picture Package' is. Is that a name you have given the folder or some software created folder? If the latter, perhaps Linux can't read that. It can certainly read jpg files though, if they are present.

    If you have a side-by-side install with Windows, boot Windows and see if they are there. Good luck.

  3. #3
    Join Date
    Feb 2006
    Beans
    5,714

    Re: Lost photos on my external hard drive

    firstly, unplug the external drive. The more you try to do and the more you try to read it, the less likely it is that you will be able to recover the data.

    second, install testdisk

    when you were doing the install, was the external connected? If it was, did you select to install anything on it or mount it in anyway?

    run testdisk and sit back and pray that it is able to recover your files
    Debian Testing(64bit) + XFCE4 AM2 5200+ ATI Radeon HD4350, 4gig RAM,320Gig and 750gig HDs

    what's the difference between an answer and a solution? An answer is what they want to hear, a solution is what they don't want to hear

  4. #4
    Join Date
    Jan 2012
    Location
    Oregon, USA
    Beans
    58

    Re: Lost photos on my external hard drive

    I did a full install on the internal drive. Didn't know I should unplug the external drive. Everything else seems to be there (though I can't be 100% certain as I have a lot on there). Other photos in other files are there.

    Picture package was the program that came with my camera to upload pictures. Shotwell does that for me on Ubuntu.

    I did nothing that said or should have done anything with the external drive, to my knowledge.

    Will testdisk do anything since it's not a wubi installation? It says I need to be a root user. How do I do that? Run it on the internal drive?? or the external, or both?
    Last edited by Airycat; January 31st, 2012 at 04:44 AM. Reason: grammar

  5. #5
    Join Date
    Feb 2006
    Beans
    5,714

    Re: Lost photos on my external hard drive

    the best advice is to always disconnect any devices when installing a new OS.

    testdisk isn't designed for wubi installs. I've thankfully never needed to use it myself but you should be able to select where you want it to scan.

    if it's asking for root user, hit ALT-F2 and type in
    Code:
    gksudo testdisk
    and that should run it as the superuser
    Debian Testing(64bit) + XFCE4 AM2 5200+ ATI Radeon HD4350, 4gig RAM,320Gig and 750gig HDs

    what's the difference between an answer and a solution? An answer is what they want to hear, a solution is what they don't want to hear

  6. #6
    Join Date
    Sep 2011
    Location
    Wherever I go, Here I am
    Beans
    Hidden!
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Lost photos on my external hard drive

    testdisk with photorec is the only way to go. Run gksudo testdisk

    here is the web site for instructions http://www.cgsecurity.org/wiki/TestDisk
    Please mark your thread as Solved when appropriate || My WIKI
    ---------------------------


  7. #7
    Join Date
    Jun 2007
    Location
    Arizona, USA
    Beans
    223
    Distro
    Lubuntu 12.10 Quantal Quetzal

    Re: Lost photos on my external hard drive

    I can vouch for photorec, it is excellent! I used it to recover 100% of 1GB of photos on a MMC card that my wife wiped out. It took a whopping 10 minutes total to install the app and recover the photos.
    The future will soon be a thing of the past.

  8. #8
    Join Date
    Feb 2008
    Location
    Land of fire and drought
    Beans
    Hidden!
    Distro
    Xubuntu

    Re: Lost photos on my external hard drive

    I'm figuring Linux just can't read Picture Package. Plug into a Windows machine and I bet they're still there. Copy them out of the Picture Package software and into a regular folder and things should work.

    Don't think this is anything wrong with the hard drive and this is not a testdisk situation as everything else is there, including pictures in other, regular, folders that are'nt in the Picture Package folder.

    Picture Package is probably a Win program from the camera manufacturer and not intended for Linux.
    Last edited by Bucky Ball; January 31st, 2012 at 05:29 AM.

  9. #9
    Join Date
    Jan 2012
    Location
    Oregon, USA
    Beans
    58

    Re: Lost photos on my external hard drive

    I have a sneaky suspicion that when Ubuntu replaced everything on C including the Picture Package program, the program grabbed almost everything connected to it. The files did not show up on my laptop, but it doesn't have the PP program, so I still have a tiny bit of hope. I just have to find the program disk.

    If those files were erased, it that what this program will recover?

    I ran the Testdisk, but, although it ran (I had to choose "Log" -or not), I don't have a clue what it did . It opened a different window from the terminal window. Now, when I try to run it again it opens the Dashhome and shows results & history, asks for my password if I click on either and nothing happens. I did find the Log in the Home folder. This is it in full:
    Mon Jan 30 22:58:30 2012
    Command line: TestDisk
    I think it's running again, now. It asked if I want to stop when I attempted to close it. It's in the terminal window this time, so maybe I'll get results.

    A few hours later and this is what I'm getting. I'll leave it for the night, but it looks to me like nothing is happening.

    I never got the screens in the Step by Step instructions.

  10. #10
    Join Date
    Jan 2012
    Location
    Oregon, USA
    Beans
    58

    Question Still need help Re:Lost photos on my external hard drive

    Testdisk did nothing useful. It didn't give me any way to input anything other than log. I did some searching and found scalpel and foremost. These run, but I don't know enough to tell them how to do what I want, so I get nothing... at least I don't know what it is. Are there instructions somewhere in non-tech English (I don't understand the tech instructions) that will tell me exactly what to type in to see if it can recover anything on my external drive?

    tia
    ~Faith

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