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Thread: Scanner doesn't work after the upgrade

  1. #1
    Join Date
    Dec 2010
    Beans
    51

    Scanner doesn't work after the upgrade

    Hi experts,

    I actually have already posted my question in the "General Help" category. It might be wrong place for this question... Anyway...

    So after the upgrade from 11.04 to 11.10 my scanner doesn't work any more...

    It is Samsung SCX-4521F. It is multi-purpose printer. The printing part works fine so the USB connection should be good.

    sane-find-scanner tool can see the scanner:

    Code:
    found USB scanner (vendor=0x04e8 [Samsung], product=0x3419 [SCX-4x21 Series]) at libusb:007:007
    I was searching on the Sane scanner website and I only found SCX-4500 as supported scanner. I don't know if 4521F is one of them or not. However it was definitely working before.

    I also tried to edit "xerox_mfp.conf" file by adding the following to the bottom but still no luck.

    Code:
    #Samsung SCX-4521F
    usb 0x04e8 0x3419
    I'm really out of ideas... It's really important to me. Please help! Thanks a bunch!

  2. #2
    Join Date
    Jul 2007
    Beans
    10

    Re: Scanner doesn't work after the upgrade

    Did you managed to solve your issue? I see post marked as SOLVED, but no solution.

  3. #3
    Join Date
    Nov 2008
    Beans
    23

    Re: Scanner doesn't work after the upgrade


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