Has anyone gotten a microsoft tax refund from Lenovo?

**x1a4** · December 11th, 2011

Hi,

I recently baught a Lenovo ThinkPad and have quickly sent my first letter to Lenovo regarding a microsoft tax refund.

Has anyone here succeeded in getting a MS tax refund from Lenovo? If so, how did you do it? How long did it take? How did you prove you don't have windows on the computer? With the letter, I sent a photo of the laptop running Xubuntu. Is this enough?

TIA

**3Miro** · December 11th, 2011

What is your jurisdiction, this is very much dependent on the laws of the country where you bought the machine.

**Lars Noodén** · December 11th, 2011

It's usually called a Windows Refund and often requires a lot of persistence. Look to see how others solved the problem and that may give ideas about how to deal with Lenovo in your country.

**x1a4** · December 12th, 2011

Originally Posted by 3Miro

What is your jurisdiction, this is very much dependent on the laws of the country where you bought the machine.

Thank you. I'm in Ontario, Canada.

**x1a4** · December 12th, 2011

Originally Posted by Lars Noodén

It's usually called a Windows Refund and often requires a lot of persistence. Look to see how others solved the problem and that may give ideas about how to deal with Lenovo in your country.

Thank you. Looks like I have a long road of hassles before I get my money, if at all.

**Lars Noodén** · December 13th, 2011

Originally Posted by x1a4

Thank you. Looks like I have a long road of hassles before I get my money, if at all.

Not necessarily. In some cases it goes very smoothly. From here, there's no way to predict if it will be easy or hard.

**Lars Noodén** · February 15th, 2012

As a followup, here's someone who had a harder time getting a refund from Lenovo. The result is that it is now easier for the rest of us.

"Lenovo ordered to pay €1920 for making French laptop buyer pay for Windows too"