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Thread: File Sync error. (auth failed (AUTH_FAILED))

  1. #1
    Join Date
    Dec 2005
    Location
    Lubbock, TX
    Beans
    125
    Distro
    Ubuntu 11.10 Oneiric Ocelot

    File Sync error. (auth failed (AUTH_FAILED))

    My Ubuntu One worked fine all the time until today. I saw the error "File Sync error. (auth failed (AUTH_FAILED))" on Ubuntu One Control Panel on my Ubuntu box. I googled around and tried all I can find. But they didn't work. I also have tried to remove the device from Ubuntu One web interface. It didn't work either.



    Does anyone know how to fix this problem?

  2. #2
    Join Date
    Apr 2006
    Beans
    71

    Re: File Sync error. (auth failed (AUTH_FAILED))

    In my case it helped to set the time on the ubuntu computer correctly.

  3. #3
    Join Date
    Oct 2008
    Location
    Tulsa,Ok
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: File Sync error. (auth failed (AUTH_FAILED))

    Hi,
    Could you please check this file ~/.cache/ubuntuone/log/syncdaemon-exceptions.log to see if it contains anything. You can easily check it with this command:

    Code:
    gedit ~/.cache/ubuntuone/log/syncdaemon-exceptions.log
    You can post the output, if their is any. It may contain file names. if that makes you uncomfortable you can private message it to me.

    Thanks,
    Duane

  4. #4
    Join Date
    Dec 2005
    Location
    Lubbock, TX
    Beans
    125
    Distro
    Ubuntu 11.10 Oneiric Ocelot

    Re: File Sync error. (auth failed (AUTH_FAILED))

    Sorry Duane, since I didn't get the reply back earlier, I have deleted the home directory of the username that had problem with Ubuntu One. So, i don't have that log file any more.

    Quote Originally Posted by duanedesign View Post
    Hi,
    Could you please check this file ~/.cache/ubuntuone/log/syncdaemon-exceptions.log to see if it contains anything. You can easily check it with this command:

    Code:
    gedit ~/.cache/ubuntuone/log/syncdaemon-exceptions.log
    You can post the output, if their is any. It may contain file names. if that makes you uncomfortable you can private message it to me.

    Thanks,
    Duane

  5. #5
    Join Date
    Aug 2011
    Location
    Philippines
    Beans
    5
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: File Sync error. (auth failed (AUTH_FAILED))

    correcting the time works for me. thanks

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