Page 1 of 4 123 ... LastLast
Results 1 to 10 of 32

Thread: USB printer and scanner not working with Ubuntu 11.10

  1. #1
    Join Date
    Aug 2006
    Location
    S.F. Bay Area
    Beans
    239
    Distro
    Ubuntu 13.04 Raring Ringtail

    USB printer and scanner not working with Ubuntu 11.10

    I have a Brother HL-2040 Laser printer that I connect to via USB. It worked fine with previous versions of Ubuntu, including 11.04 but after upgrading to 11.10, the printer can't be detected at all.

    I also have a HP ScanJet 5200C scanner, also connected via USB, and when I connect it to the system, these messages appear in dmesg output:

    Code:
    [17225.596041] usb 3-2: new full speed USB device number 3 using ohci_hcd
    [17225.776162] usb 3-2: device descriptor read/64, error -62
    [17226.060046] usb 3-2: device descriptor read/64, error -62
    [17226.340054] usb 3-2: new full speed USB device number 4 using ohci_hcd
    [17226.520039] usb 3-2: device descriptor read/64, error -62
    [17226.804043] usb 3-2: device descriptor read/64, error -62
    [17227.084042] usb 3-2: new full speed USB device number 5 using ohci_hcd
    [17227.492032] usb 3-2: device not accepting address 5, error -62
    [17227.668037] usb 3-2: new full speed USB device number 6 using ohci_hcd
    [17228.076027] usb 3-2: device not accepting address 6, error -62
    [17228.076071] hub 3-0:1.0: unable to enumerate USB device on port 2
    I've researched the "error -62" messages and found some threads on things to try, like using this command to change how the USB module detects USB devices:
    Code:
     echo Y | sudo tee /sys/module/usbcore/parameters/old_scheme_first
    but that didn't help.

    When I turn on my Brother printer (which I tend to leave off until I need it), NO output from dmesg even references the printer. When I try to print to it, using the previous printer definition, the system tries to print and I get a "Waiting for printer to become available." message.

    Any ideas on where to start troubleshooting this? I'm running Ubuntu 11.10 64-bit.

    Thanks!

    Peace...

  2. #2
    Join Date
    Oct 2011
    Beans
    26

    Re: USB printer and scanner not working with Ubuntu 11.10

    I have same problem with Brother MFC-8840D, both printer and scanner not detected. Both worked in 11.04. Printer detected and prints with parallel connection, but not USB. With USB, "Waiting for printer to become available."

  3. #3
    Join Date
    Jun 2007
    Beans
    43

    Re: USB printer and scanner not working with Ubuntu 11.10

    I am having the same problem with Brother MFC-495CW. I get this message: Failed to open device 'brother3:bus5;dev1' Invalid argument. I had it working on the previous version of Ubuntu. I went to the brother page to re-do their driver installation procedure. When I did the check they said to do, I got this:
    root@jh-Dimension-4700:/home/jh/Desktop# dpkg -l | grep Brother
    ii brscan-skey 0.2.1-3 Brother Linux scanner S-KEY tool
    ii brscan3 0.2.11-4 Brother Scanner Driver
    ii mfc495cwcupswrapper 1.1.2-2 Brother CUPS Inkjet Printer Definitions
    ii mfc495cwlpr 1.1.2-1 Brother lpr Inkjet Printer Definitions
    ii ptouch-driver 1.3-0ubuntu11 CUPS/Foomatic driver for Brother P-touch label printers

    I'm not very expert on all this, but that looks like the driver is there. And it was brscan3 that they recommended for my printer/scanner.

  4. #4
    Join Date
    Feb 2009
    Location
    France
    Beans
    8
    Distro
    Ubuntu 8.10 Intrepid Ibex

    Re: USB printer and scanner not working with Ubuntu 11.10

    Quote Originally Posted by redmon View Post
    I have same problem with Brother MFC-8840D, both printer and scanner not detected. Both worked in 11.04. Printer detected and prints with parallel connection, but not USB. With USB, "Waiting for printer to become available."
    I have almost exactly the same problem and it's a big problem for me.

    I have an HP flatbed ScanJet 5590P, connected via USB, which worked just fine in previous versions of Ubuntu, but is not detected since upgrading to 11,10. What on earth can I do?

    A lsusb shows this:

    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 003: ID 046d:0819 Logitech, Inc. Webcam C210
    Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
    Bus 002 Device 002: ID 03f0:1705 Hewlett-Packard ScanJet 5590
    Bus 003 Device 002: ID 04f2:0865 Chicony Electronics Co., Ltd
    Bus 007 Device 002: ID 03f0:3e02 Hewlett-Packard PhotoSmart 7550
    Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
    Bus 001 Device 006: ID 11b0:6108 ATECH FLASH TECHNOLOGY
    Bus 001 Device 007: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)

    which shows that it CAN be detected at device 002 but I can't use it, for some reason.

    When I run sane-find-scanner -v I get:

    Couldn't set configuration: could not set config 1: Device or resource busy
    found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1705 [hp scanjet scanner], chip=GL842?) at libusb:002:002

    # Your USB scanner was (probably) detected. It may or may not be supported by SANE. Try scanimage -L and read the backend's manpage.

    Any ideas for what next? (Xsane doesn't see it)

    Thanks!

    Derrick

  5. #5
    Join Date
    Oct 2011
    Beans
    26

    Re: USB printer and scanner not working with Ubuntu 11.10

    Quote Originally Posted by djneve View Post
    I have almost exactly the same problem and it's a big problem for me.

    I have an HP flatbed ScanJet 5590P, connected via USB, which worked just fine in previous versions of Ubuntu, but is not detected since upgrading to 11,10. What on earth can I do?

    A lsusb shows this:

    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 003: ID 046d:0819 Logitech, Inc. Webcam C210
    Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
    Bus 002 Device 002: ID 03f0:1705 Hewlett-Packard ScanJet 5590
    Bus 003 Device 002: ID 04f2:0865 Chicony Electronics Co., Ltd
    Bus 007 Device 002: ID 03f0:3e02 Hewlett-Packard PhotoSmart 7550
    Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
    Bus 001 Device 006: ID 11b0:6108 ATECH FLASH TECHNOLOGY
    Bus 001 Device 007: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)

    which shows that it CAN be detected at device 002 but I can't use it, for some reason.

    When I run sane-find-scanner -v I get:

    Couldn't set configuration: could not set config 1: Device or resource busy
    found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1705 [hp scanjet scanner], chip=GL842?) at libusb:002:002

    # Your USB scanner was (probably) detected. It may or may not be supported by SANE. Try scanimage -L and read the backend's manpage.

    Any ideas for what next? (Xsane doesn't see it)

    Thanks!

    Derrick

    Maybe this will help. See #15 for solution.

    http://ubuntuforums.org/showthread.php?t=1862413&page=2

  6. #6
    Join Date
    Aug 2006
    Location
    S.F. Bay Area
    Beans
    239
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: USB printer and scanner not working with Ubuntu 11.10

    Quote Originally Posted by redmon View Post
    Maybe this will help. See #15 for solution.

    http://ubuntuforums.org/showthread.php?t=1862413&page=2
    Thanks for the link!

    Peace...

  7. #7
    Join Date
    Aug 2006
    Location
    S.F. Bay Area
    Beans
    239
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: USB printer and scanner not working with Ubuntu 11.10

    Well, I finally got the system upgraded to the 3.0.0-14 kernel and now the printer works.

    Peace...

  8. #8
    Join Date
    Aug 2006
    Location
    S.F. Bay Area
    Beans
    239
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: USB printer and scanner not working with Ubuntu 11.10

    Once I connected my HP ScanJet 5200c to my computer using a GOOD USB cable, I was able to get it working as well.

    Woo-Hoo!

    Peace...

  9. #9
    Join Date
    Sep 2012
    Beans
    3

    Re: USB printer and scanner not working with Ubuntu 11.10

    Ubuntu version from /boot kernel is 3-2-0-30

    HP Scanjet 5200C using USB is not found in XSane 0.998

    Scanjet is the only USB device plugged in . lsusb shows :-
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

    dmesg | grep usb shows :-
    [ 5098.984034] usb 3-2: new full-speed USB device number 2 using ohci_hcd
    [ 5099.568027] usb 3-2: device not accepting address 2, error -62

    Where would you suggest I go from here?

    Thanks.

  10. #10
    Join Date
    Sep 2012
    Beans
    3

    Re: USB printer and scanner not working with Ubuntu 11.10

    Want to move away from Windows XP to LINUX, so the following is annoying,

    booted into windows XP and then: Hello! Found new hardware HP Scanjet 5200C! Lets install it and then we can start scanning? and pushed the button and it worked. Damn Windows, but I want Linux to work for me.

Page 1 of 4 123 ... LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •