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Thread: HOWTO: Install HP Printers for Beginners

  1. #141
    Join Date
    Jun 2008
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    England
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    Ubuntu 9.10 Karmic Koala

    Re: HOWTO: Install HP Printers for Beginners

    I would like to get my HP 1020 working again since upgrading to Karmic my printer is detected, I have downloaded HPLIP but have missing ppd files that are not listed, I would like some help walking me through this if anyone is willing.

  2. #142
    Join Date
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    Ubuntu Development Release

    Re: HOWTO: Install HP Printers for Beginners

    Quote Originally Posted by gotanothergrot View Post
    I would like to get my HP 1020 working again since upgrading to Karmic my printer is detected, I have downloaded HPLIP but have missing ppd files that are not listed, I would like some help walking me through this if anyone is willing.
    read this post
    http://ubuntuforums.org/showpost.php...&postcount=124

  3. #143
    Join Date
    Apr 2007
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    Sydney Australia
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    77
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: HOWTO: Install HP Printers for Beginners

    Hi
    I have a working printer HP OfficeJet 6210 All in one. This was after following the install guide at hplipopensoure.

    But my Scanner does not work. I launch Xsane and get failed to create file: Permission denied. If I click close it goes throug a detection and then pops up another error "Failed to open device 'hpaio:/usb/officejet_6200..."

    If I run hp-check I get one error

    Summary of needed commands to run to satisfy missing dependencies:
    sudo aptitude install --assume-yes cupsddk cupsddk-drivers

    I have tried running that command a few times and it states its already loaded.


    No packages will be installed, upgraded, or removed.
    0 packages upgraded, 0 newly installed, 0 to remove and 17 not upgraded.
    Need to get 0B of archives. After unpacking 0B will be used.
    Writing extended state information... Done
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Reading extended state information
    Initializing package states... Done

    There is also another error in the HP-check

    ----------------------
    | SANE CONFIGURATION |
    ----------------------

    'hpaio' in '/etc/sane.d/dll.conf'...
    OK, found. SANE backend 'hpaio' is properly set up.

    Checking output of 'scanimage -L'...
    WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
    device `hpaio:/usb/Officejet_6200_series?serial=CN617EG2TY0454' is a Hewlett-Packard Officejet_6200_series all-in-one

    I have tried running it as sudo and read the hplip scanning troubleshooting guide, everything checks out ok but not sure what they mean by ensuring sane is configure to hpiao-run. I checked that the dll.conf file contains an hpaio entry. Not sure what the -run means.

    finally this is the tail of syslog when running xsane

    Dec 20 00:02:16 TESTW100 xsane: io/hpmud/mlc.c 643: invalid MlcOpenChannelReply: cmd=81, result=1
    Dec 20 00:02:16 TESTW100 xsane: failed to open pml channel: scan/sane/hpaio.c 666
    Dec 20 00:02:19 TESTW100 xsane: io/hpmud/hpmud.c 327: device_cleanup: device uri=hp:/usb/Officejet_6200_series?serial=CN617EG2TY0454
    Dec 20 00:02:19 TESTW100 xsane: io/hpmud/hpmud.c 339: device_cleanup: close device dd=1...
    Dec 20 00:02:19 TESTW100 xsane: io/hpmud/hpmud.c 341: device_cleanup: done closing device dd=1

    I am running ubuntu 9.10

    Cheers
    Last edited by exup1000; December 19th, 2009 at 02:15 PM.

  4. #144
    Join Date
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    77
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: HOWTO: Install HP Printers for Beginners

    After some more digging around, I found some references to the .sane/xsane under the user profile not having normal permissions. The tip was to delete the files and let xsane recreate them.
    This has fixed the first pop up error but I still get the second error, "Failed to open device 'hpaio:/usb/officejet...."

    I have unistalled deleted the .sane folder and reinstalled it. No change.
    I have also installed strace and monitored the output in a grep file i see alot of permission denied messages. See below.

    open("/sys/bus/scsi/devices/6:0:1:0/vendor", O_RDONLY) = 11
    open("/sys/bus/scsi/devices/6:0:1:0/model", O_RDONLY) = 11
    open("/sys/bus/scsi/devices/6:0:1:0/type", O_RDONLY) = 11
    open("/dev/scanner", O_RDWR|O_EXCL|O_NONBLOCK) = -1 ENOENT (No such file or directory)
    open("/usr/lib/sane/libsane-net.so.1", O_RDONLY) = 9
    open("/usr/lib/sane/libsane-net.so.1", O_RDONLY) = 9
    open("./net.conf", O_RDONLYWARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
    ) = -1 ENOENT (No such file or directory)
    open("/etc/sane.d/net.conf", O_RDONLY) = 12
    open("/usr/share/hplip/data/models/models.dat", O_RDONLY) = 12
    open("/dev/bus/usb", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/002", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/002/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/002/001", O_RDONLY) = 13
    open("/dev/bus/usb/002/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/002/001", O_RDONLY) = 12
    open("/dev/bus/usb/005", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/005/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/005/001", O_RDONLY) = 13
    open("/dev/bus/usb/005/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/005/001", O_RDONLY) = 12
    open("/dev/bus/usb/004", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/004/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/004/001", O_RDONLY) = 13
    open("/dev/bus/usb/004/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/004/001", O_RDONLY) = 12
    open("/dev/bus/usb/006", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/006/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/006/001", O_RDONLY) = 13
    open("/dev/bus/usb/006/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/006/001", O_RDONLY) = 12
    open("/dev/bus/usb/003", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/003/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/003/001", O_RDONLY) = 13
    open("/dev/bus/usb/003/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/003/001", O_RDONLY) = 12
    open("/dev/bus/usb/007", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/007/005", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/005", O_RDONLY) = 13
    open("/dev/bus/usb/007/004", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/004", O_RDONLY) = 13
    open("/dev/bus/usb/007/003", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/003", O_RDONLY) = 13
    open("/dev/bus/usb/007/002", O_RDWR) = 13
    open("/dev/bus/usb/007/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/001", O_RDONLY) = 13
    open("/dev/bus/usb/007/005", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/005", O_RDONLY) = 12
    open("/dev/bus/usb/007/004", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/004", O_RDONLY) = 12
    open("/dev/bus/usb/007/003", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/003", O_RDONLY) = 12
    open("/dev/bus/usb/007/002", O_RDWR) = 12
    open("/dev/bus/usb/007/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/001", O_RDONLY) = 12
    open("/dev/bus/usb/001", O_RDONLY|O_NONBLOCK|O_LARGEFILE|O_DIRECTORY|O_CLOE XEC) = 12
    open("/dev/bus/usb/001/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/001/001", O_RDONLY) = 13
    open("/dev/bus/usb/001/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/001/001", O_RDONLY) = 12
    open("/dev/bus/usb/002/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/002/001", O_RDONLY) = 12
    open("/dev/bus/usb/005/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/005/001", O_RDONLY) = 12
    open("/dev/bus/usb/004/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/004/001", O_RDONLY) = 12
    open("/dev/bus/usb/006/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/006/001", O_RDONLY) = 12
    open("/dev/bus/usb/003/001", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/003/001", O_RDONLY) = 12
    open("/dev/bus/usb/007/005", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/005", O_RDONLY) = 12
    open("/dev/bus/usb/007/004", O_RDWR) = -1 EACCES (Permission denied)
    open("/dev/bus/usb/007/004", O_RDONLY) = 12
    open("/dev/bus/usb/007/003", O_RDWR) = -1 EACCES (Permission denied)



    cheers.

  5. #145
    Join Date
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    Location
    Sydney Australia
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    77
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: HOWTO: Install HP Printers for Beginners

    Any ideas or help on this scanning issue?

  6. #146
    Join Date
    Mar 2006
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    2,392

    Re: HOWTO: Install HP Printers for Beginners

    Quote Originally Posted by exup1000 View Post
    Any ideas or help on this scanning issue?
    I'm sorry if you thought that me being the OP I would know how to resolve your issue...the only reason I haven't replied is because I don't know how to help you.
    acer e5-571-5552 | core i5-4210u | intel hd graphics 4400 | 8gb ram | 128gb ssd

  7. #147
    Join Date
    Apr 2007
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    Sydney Australia
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    77
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: HOWTO: Install HP Printers for Beginners

    No worries ubuntuman, hopefully somebody might in the forums.
    I have posted a question on the hplip knowledge base, fingers crossed someone there might know.

    Cheers

  8. #148
    Join Date
    Jan 2010
    Beans
    7

    Re: HOWTO: Install HP Printers for Beginners

    HP Psc 1300 5012 communication error
    Hi, in desperate need of help I am afraid,
    Just installed Ubuntu 9.10 after vista I never want to go near windows again, I want to make it clear I am a complete novice at this, wouldn't know what a command line was if it jumped up and bit me on the bum, let alone how to edit one.

    Installed an HP PSC 1300 all in one printer via USB, system sees it, installs it without any trouble, as soon as I try to print it just hangs there in pending till it defaults and I get communication error 5012, also the message /usr/lib/cups/backend/ hp failed.

    I have removed and re-installed the printer and the latest version of hplip more than once but am getting nowhere, the printer and cable work fine when attached to my laptop which is running xp until i learn more about Linux.

    Can anyone help me as my printer is essential

  9. #149
    Join Date
    Mar 2006
    Beans
    2,392

    Re: HOWTO: Install HP Printers for Beginners

    Quote Originally Posted by clandrummond View Post
    HP Psc 1300 5012 communication error
    Hi, in desperate need of help I am afraid,
    Just installed Ubuntu 9.10 after vista I never want to go near windows again, I want to make it clear I am a complete novice at this, wouldn't know what a command line was if it jumped up and bit me on the bum, let alone how to edit one.

    Installed an HP PSC 1300 all in one printer via USB, system sees it, installs it without any trouble, as soon as I try to print it just hangs there in pending till it defaults and I get communication error 5012, also the message /usr/lib/cups/backend/ hp failed.

    I have removed and re-installed the printer and the latest version of hplip more than once but am getting nowhere, the printer and cable work fine when attached to my laptop which is running xp until i learn more about Linux.

    Can anyone help me as my printer is essential
    K go to a terminal (applications > accessories > terminal) type:

    Code:
    gksudo gedit /etc/udev/rules.d/55-hpmud.rules
    Type your password and edit GROUP in the line:

    SYSFS{idVendor}=="03f0", SYSFS{idProduct}=="??17", OWNER="lp", GROUP="lp", MODE="660", ENV{sane_hpaio}="yes"


    to


    GROUP="lpadmin"


    Then save it and exit the text editor.


    Now go back to the terminal and type:


    Code:
    sudo /etc/init.d/udev restart
    and try printing.
    acer e5-571-5552 | core i5-4210u | intel hd graphics 4400 | 8gb ram | 128gb ssd

  10. #150
    Join Date
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    Land of 10,000 Lakes
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    Ubuntu 9.10 Karmic Koala

    Re: HOWTO: Install HP Printers for Beginners

    Quote Originally Posted by majagray View Post
    This worked great, especially for a noob like me. Just one thing - if you're installing a LaserJet 1020 and can't get it to work, try changing the default printer to LaserJet 1020-2. Turns out that was the printer I have, despite that not being what it says on the casing. After installing HPLIP off Synaptics, then the more up-to-date version straight from the site, I was amazed to find something as innocuous as that was the problem!

    So, if when it's checking your usb it "finds" a LaserJet 1020, but you can't get it to work, just see if switching to 1020-2 makes any difference.
    I was able to print one test page when I appended "-2" to the printer name. My HP 1020 is now dead again. So frustrating...

    Code:
    This is my printer.conf file.  
    # Printer configuration file for CUPS v1.4.1
    # Written by cupsd on 2010-02-13 20:41
    <DefaultPrinter HP-LaserJet-1020-2>
    Info Hewlett-Packard HP LaserJet 1020
    Location Carnivean
    MakeModel HP LaserJet 1020 Foomatic/foo2zjs (recommended)
    DeviceURI hp:/usb/HP_LaserJet_1020?serial=JL234K5
    State Idle
    StateTime 1266114271
    Type 8388612
    Accepting Yes
    Shared Yes
    JobSheets none none
    QuotaPeriod 0
    PageLimit 0
    KLimit 0
    OpPolicy default
    ErrorPolicy retry-job
    </Printer>
    Gigabyte GA-P35-DS3L - Intel Pentium Dual-Core 2 GHz - 2GB Corsair Dominator - 500GB WD Caviar - EVGA 8600GT - Edimax Wireless LAN PCI Adapter - Samsung 22" SynchMaster

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