Problem with installation on ASUS P7P55D PRO

**at2766** · September 21st, 2011

I built a computer within the last year and i have a ASUS P7P55D PRO mother board with an INTEL CORE i5 (first gen) processor. when i try to install Ubuntu it look like its attempting to boot, but when loading i get a black screen with a flashing white underscore in the top left of my screen. I have no idea how to fix this issue.

Please email me at <snip> if you have any ideas, it will be much appriciated.

**Mark Phelps** · September 21st, 2011

Couple of side comments on your post ...

First of all, BAD idea to include your email. Good way to get spam bott'ed.

Second, forums are for SHARING problems and solutions -- so others with the same problems can find solutions that work. Using email to do this defeats the very purpose of the forums.

**josephmills** · September 21st, 2011

I 100% agree that you should never put you email up.

but after that what is your VGA ?

open terminal and type in

Code:

lspci -nn | grep VGA

and paste that here.

**Slim Odds** · September 21st, 2011

Originally Posted by Mark Phelps

Couple of side comments on your post ...

First of all, BAD idea to include your email. Good way to get spam bott'ed.

Second, forums are for SHARING problems and solutions -- so others with the same problems can find solutions that work. Using email to do this defeats the very purpose of the forums.

At least the subject was very helpful....

**drs305** · September 21st, 2011

You most likely have a video problem.

Start the computer, hold down the SHIFT key, and wait for the Grub 2 menu to appear.

Highlight the first entry and press 'e' to enter the editing mode.

Go to the end of the 'linux' line and remove 'quiet splash' and add 'nomodeset'.

Press CTRL-x to boot.

If it now boots, open the Additional Drivers app (how depends on your version) and try to add your video card.

As a moderator: Please remove the email address. It's not a good idea to have it in the open as others have suggestions. Users can post their responses here. There is an option to forward notifications to your email address or to email you via your UF page if desired. You can get to it via the User CP link at the top right of the page, then go to Edit Options.

**at2766** · September 27th, 2011

Originally Posted by drs305

You most likely have a video problem.

Start the computer, hold down the SHIFT key, and wait for the Grub 2 menu to appear.

Highlight the first entry and press 'e' to enter the editing mode.

Go to the end of the 'linux' line and remove 'quiet splash' and add 'nomodeset'.

Press CTRL-x to boot.

If it now boots, open the Additional Drivers app (how depends on your version) and try to add your video card.

As a moderator: Please remove the email address. It's not a good idea to have it in the open as others have suggestions. Users can post their responses here. There is an option to forward notifications to your email address or to email you via your UF page if desired. You can get to it via the User CP link at the top right of the page, then go to Edit Options.

so i tried this and i delete the quiet splash but there was no nomodeset to delete and when i hit CTRL-x i still just get that little flashing '_' in the corner

**drs305** · September 28th, 2011

Originally Posted by at2766

so i tried this and i delete the quiet splash but there was no nomodeset to delete and when i hit CTRL-x i still just get that little flashing '_' in the corner

After deleting the quiet splash you would then add nomodeset by typing it in. Then press CTRL-x.

You will see when you edit the menuentry on the next boot that you will have to repeat this process, as these changes are not saved. If it boots to the Desktop and you can add a video driver, this change should not be required any longer. If you can't add a driver but nomodeset works, we can make it permanent by editing some of the Grub files.