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Thread: unable to update and upgrade using proxy network

  1. #1
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    Nov 2009
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    unable to update and upgrade using proxy network

    Hi,
    I am newbie to ubuntu but I was loving it. Recently I moved to institution where I have to access Internet through proxy network with given username and password.

    The problem is I am unable to update using update manager, even I am unable to update using terminal.

    Update manger always return a message "connection refused".

    I have changed my browser setting to proxy so I am able to access internet . but unable to update using update manager and even unable to access internet using terminal.

    Not only this I am unable to use Team viewer and social networking gwibber on my ubuntu 10.04

    Please help me out

  2. #2
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by amirmku View Post
    Hi,
    I am newbie to ubuntu but I was loving it. Recently I moved to institution where I have to access Internet through proxy network with given username and password.

    The problem is I am unable to update using update manager, even I am unable to update using terminal.

    Update manger always return a message "connection refused".

    I have changed my browser setting to proxy so I am able to access internet . but unable to update using update manager and even unable to access internet using terminal.

    Not only this I am unable to use Team viewer and social networking gwibber on my ubuntu 10.04

    Please help me out

    You will need to see you Systems Administrator with proxy related issues it is down to the them.

    Any other method probbaly invloves circumventing the proxy which i am sure contravenes and Acceptable use Policy for the network.

    See the admin/network manager etc and they will tell you how to make the settings to allow it or tell you it is not allowed
    Last edited by haqking; September 7th, 2011 at 12:32 PM.
    Backtrack - Giving machine guns to monkeys since 2006
    Kali-Linux - Adding a grenade launcher to the machine guns since 2013

  3. #3
    Join Date
    Dec 2010
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    159

    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by amirmku View Post
    Hi,
    I am newbie to ubuntu but I was loving it. Recently I moved to institution where I have to access Internet through proxy network with given username and password.

    The problem is I am unable to update using update manager, even I am unable to update using terminal.

    Update manger always return a message "connection refused".

    I have changed my browser setting to proxy so I am able to access internet . but unable to update using update manager and even unable to access internet using terminal.

    Not only this I am unable to use Team viewer and social networking gwibber on my ubuntu 10.04

    Please help me out
    Try to search for network proxy in dash (in ubuntu 11.04) or system->preference->networkproxy (before 11.04 versions) Set the required fields there!!
    Last edited by ~!geek!~; September 7th, 2011 at 11:58 AM. Reason: some text got converted to smileys !!
    I use rss feeds to view recent posts. So generally don't go back to the thread I posted on earlier. If u wish to criticize me or want me to try a bit more to help u by postin on ur thread(r post), pls message me directly with link of the post. Thanks

  4. #4
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by ~!geek!~ View Post
    Try to search for network proxy in dash (in ubuntu 11.04) or system->preference->networkproxy (before 11.04 versions) Set the required fields there!!
    hey tried that, but unable to add add-apt repository for upgrading to firefox6.

  5. #5
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by amirmku View Post
    hey tried that, but unable to add add-apt repository for upgrading to firefox6.

    ask your system admin, if you know the proxy settings put them in your global proxy information using system>preferences>network proxy

    if you dont know them again see System Admin.

    if you are trying to get past a proxy in place then like i said will be against the AUP for network i imagine
    Backtrack - Giving machine guns to monkeys since 2006
    Kali-Linux - Adding a grenade launcher to the machine guns since 2013

  6. #6
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by haqking View Post
    ask your system admin, if you know the proxy settings put them in your global proxy information using system>preferences>network proxy

    if you dont know them again see System Admin.

    if you are trying to get past a proxy in place then like i said will be against the AUP for network i imagine
    I had applied proxy settings system wide and able to run sudo apt-get update on my terminal. But when I tried adding add-apt repository for firefox6 it returned following error

    sudo add-apt-repository ppa:mozillateam/firefox-stable
    Error reading https://launchpad.net/api/1.0/~mozil...irefox-stable: <urlopen error [Errno 110] Connection timed out>

  7. #7
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by amirmku View Post
    I had applied proxy settings system wide and able to run sudo apt-get update on my terminal. But when I tried adding add-apt repository for firefox6 it returned following error

    sudo add-apt-repository ppa:mozillateam/firefox-stable
    Error reading https://launchpad.net/api/1.0/~mozillateam/+archive/firefox-stable: <urlopen error [Errno 110] Connection timed out>

    so your orignal problem is solved correct?

    now it is a PPA issue and different to your OP ?

    that link seems to be down
    Backtrack - Giving machine guns to monkeys since 2006
    Kali-Linux - Adding a grenade launcher to the machine guns since 2013

  8. #8
    Join Date
    Jun 2005
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    Toronto, Canada
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    Hidden!
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    Xubuntu 16.04 Xenial Xerus

    Re: unable to update and upgrade using proxy network

    The firefox ppa is an https link. At my work where we have a proxy, I have to specify both http and an https proxy settings to get both protocols to work. Perhaps its the same for you. Since I do most of my work from the command line, I use the following commands to setup my proxies:
    Code:
    export http_proxy="http://proxy:port"
    export https_proxy="http://proxy:port"
    
    sudo add-apt-repository .........
    Not sure how you set up your proxy, but is there an option there to include https?

  9. #9
    Join Date
    Nov 2009
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by haqking View Post
    so your orignal problem is solved correct?

    now it is a PPA issue and different to your OP ?

    that link seems to be down
    Not sure because updating from update manger returned a error message
    "Problem during package list update. The package list update failed with a authentication failure. This usually happens behind a network proxy server. Please try to click on the "Run this action now" button to correct the problem or update the list manually by running Update Manager and clicking on "Check".

  10. #10
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    Nov 2009
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    Re: unable to update and upgrade using proxy network

    Quote Originally Posted by Toz View Post
    The firefox ppa is an https link. At my work where we have a proxy, I have to specify both http and an https proxy settings to get both protocols to work. Perhaps its the same for you. Since I do most of my work from the command line, I use the following commands to setup my proxies:
    Code:
    export http_proxy="http://proxy:port"
    export https_proxy="http://proxy:port"
    
    sudo add-apt-repository .........
    Not sure how you set up your proxy, but is there an option there to include https?
    I tried ur way but it returned the following error.
    amir@amir-laptop:~$ export http_proxy="http://172.141.121.99:8086"
    amir@amir-laptop:~$ export https_proxy="http://172.141.121.99:8086"
    amir@amir-laptop:~$ sudo add-apt-repository ppa:mozillateam/firefox-stable
    Error reading https://launchpad.net/api/1.0/~mozil...irefox-stable: <urlopen error [Errno 110] Connection timed out>

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