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Thread: Help! Totally unable to connect to wifi with acer netbook

  1. #1
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    Help! Totally unable to connect to wifi with acer netbook

    I have an Acer Aspire One netbook that I have installed Ubuntu 11.04 onto and I am unable to connect to my wireless network because of "missing firmware". I'm completely new to Linux as a whole so I'm not too savy with it in general, but I've searched for hours and hours and I've tried every single workaround, patch, and fix to no avail so I figured I'd try to get some more personal help here.

    Can anyone get me online?

  2. #2
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Let's have a look at these results from a terminal:
    Code:
    lspci -nn | grep 0280
    rfkill list all
    Thanks.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  3. #3
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Quote Originally Posted by chili555 View Post
    Let's have a look at these results from a terminal:
    Code:
    lspci -nn | grep 0280
    rfkill list all
    Thanks.
    Thank you for your reply.

    Code:
    ashley@ashley-Aspire-one:~$ lspci -nn | grep 0280
    01:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g LP-PHY [14e4:4315] (rev 01)
    ashley@ashley-Aspire-one:~$ rfkill list all
    0: phy0: Wireless LAN
    	Soft blocked: no
    	Hard blocked: no
    ashley@ashley-Aspire-one:~$

  4. #4
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Can you temporarily get a wired ethernet connection? Please do:
    Code:
    sudo apt-get install firmware-b43-lpphy-installer
    After it completes, detach the ethernet cable, reboot and tell us how it's working.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  5. #5
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Quote Originally Posted by chili555 View Post
    Can you temporarily get a wired ethernet connection? Please do:
    Code:
    sudo apt-get install firmware-b43-lpphy-installer
    After it completes, detach the ethernet cable, reboot and tell us how it's working.
    Plugged directly in and it still won't connect =/ The wifi symbol reads and reads and then disconnects.

  6. #6
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Plugged directly in and it still won't connect =/ The wifi symbol reads and reads and then disconnects.
    What?? Network Manager is designed to disallow a wireless connection if you have wired. What is the behavior with the ethernet detached? Do you see your network? Can you click it and be challenged for your WPA2 encryption key?
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  7. #7
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Quote Originally Posted by chili555 View Post
    What?? Network Manager is designed to disallow a wireless connection if you have wired. What is the behavior with the ethernet detached? Do you see your network? Can you click it and be challenged for your WPA2 encryption key?
    Unplugged, when I click the little icon it only brings a drop down menu with no network choices because the "device is not ready (firmware missing)". When I plug in the ethernet, the little wifi icon pulsates like it's trying to connect but ultimately fails. I have a phone, laptop, xbox, and desktop in the house that can all connect to the signal fine. It's just this netbook..

  8. #8
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    Re: Help! Totally unable to connect to wifi with acer netbook

    So you have no ethernet connection with wich to download the firmware. Let's troubleshoot the ethernet. Please post:
    Code:
    lspci -nn | grep 0200
    ifconfig
    Thanks.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  9. #9
    Join Date
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    Re: Help! Totally unable to connect to wifi with acer netbook

    Quote Originally Posted by chili555 View Post
    So you have no ethernet connection with wich to download the firmware. Let's troubleshoot the ethernet. Please post:
    Code:
    lspci -nn | grep 0200
    ifconfig
    Thanks.
    Code:
    ashley@ashley-Aspire-one:~$ lspci -nn | grep 0200
    03:00.0 Ethernet controller [0200]: Atheros Communications AR8132 Fast Ethernet [1969:1062] (rev c0)
    ashley@ashley-Aspire-one:~$ ifconfig
    eth0      Link encap:Ethernet  HWaddr 00:26:22:72:ba:4b  
              inet6 addr: fe80::226:22ff:fe72:ba4b/64 Scope:Link
              UP BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:2687 errors:0 dropped:0 overruns:0 frame:0
              TX packets:27 errors:0 dropped:0 overruns:0 carrier:2
              collisions:0 txqueuelen:1000 
              RX bytes:165893 (165.8 KB)  TX bytes:7684 (7.6 KB)
              Interrupt:46 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:652 errors:0 dropped:0 overruns:0 frame:0
              TX packets:652 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:51088 (51.0 KB)  TX bytes:51088 (51.0 KB)
    
    ashley@ashley-Aspire-one:~$

  10. #10
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    Re: Help! Totally unable to connect to wifi with acer netbook

    You have a healthy looking ethernet interface, eth0 and it's been busy:
    RX bytes:165893 (165.8 KB) TX bytes:7684 (7.6 KB)
    Plug it in and let's see what's going on under the hood:
    Code:
    dmesg | grep atl
    sudo cat /var/log/syslog | grep etwork | tail -n 20
    The highlighted part is lower-case for ATL.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

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