synaptics touchpad hardware not recognized (6003C8)

[simiasota]

Hello,

I'm facing problems with my brand-new Asus laptop (K53SV).
It has a synaptics touchpad:

egrep -i 'synap|alps|etps' /proc/bus/input/devicesN: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
N: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
N: Name="Synaptics Inc. Composite TouchPad / TrackPoint"

It supports 2-fingers scrolling and tapping (it works correctly on win7), but the synaptics driver, once loaded, gets unloaded by X:

[  8617.203] (EE) Query no Synaptics: 6003C8
[  8617.203] (EE) Synaptics Unable to query/initialize Synaptics hardware.
[  8617.830] (EE) PreInit returned 11 for "Synaptics"

gsynaptics package is already installed. Under system->preferences->pointing devices


I followed this thread:
http://forums.debian.net/viewtopic.php?f=7&t=57107
in order to get rid of my problems with the double recognition of the hardware, but unfortunately this did not help: synaptics driver is still unloaded during X startup.

Is there anyone who solved the problem?
thank you in advance

[Toz]

There's a whole thread here devoted to this notebook: http://ubuntuforums.org/showthread.php?t=1791081.
There is information there on how to get the touchpad working.