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Thread: synaptics touchpad hardware not recognized (6003C8)

  1. #1
    Join Date
    Jun 2007
    Beans
    5
    Distro
    Ubuntu 11.04 Natty Narwhal

    synaptics touchpad hardware not recognized (6003C8)

    Hello,

    I'm facing problems with my brand-new Asus laptop (K53SV).
    It has a synaptics touchpad:

    Code:
    egrep -i 'synap|alps|etps' /proc/bus/input/devicesN: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
    N: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
    N: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
    It supports 2-fingers scrolling and tapping (it works correctly on win7), but the synaptics driver, once loaded, gets unloaded by X:

    Code:
    [  8617.203] (EE) Query no Synaptics: 6003C8
    [  8617.203] (EE) Synaptics Unable to query/initialize Synaptics hardware.
    [  8617.830] (EE) PreInit returned 11 for "Synaptics"
    gsynaptics package is already installed. Under system->preferences->pointing devices


    I followed this thread:
    http://forums.debian.net/viewtopic.php?f=7&t=57107
    in order to get rid of my problems with the double recognition of the hardware, but unfortunately this did not help: synaptics driver is still unloaded during X startup.

    Is there anyone who solved the problem?
    thank you in advance

  2. #2
    Join Date
    Jun 2005
    Location
    Toronto, Canada
    Beans
    Hidden!
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: synaptics touchpad hardware not recognized (6003C8)

    There's a whole thread here devoted to this notebook: http://ubuntuforums.org/showthread.php?t=1791081.
    There is information there on how to get the touchpad working.

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