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Thread: Lost Evolution Inbox and other top level mail folders during upgrade to 11.04

  1. #1
    Join Date
    May 2007
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    Lost Evolution Inbox and other top level mail folders during upgrade to 11.04

    Hi. I've just upgraded to 11.04 and I created a evolution-backup.tar.gz file as I've done in other upgrades. When I restored the backup and started Evolution, I've lost all the emails in top-level folders (Inbox, Sent, Drafts etc). My own custom folders within these top level folders contain the emails that I backed up. There are quite a few important emails that I've yet to respond to in my Inbox and this is very concerning.

    Also, I've lost all my Contacts!

    Any ideas - this has worked flawlessly before.

  2. #2
    Join Date
    May 2007
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    67

    Re: Lost Evolution Inbox and other top level mail folders during upgrade to 11.04

    Another snippet of information.

    .evolution/mail/local$ vi Inbox

    When I look in the Inbox file (which is 1.6G), I can find the text of an email which I know to be in my Inbox and not in a sub-directory. But it just seems that Evolution isn't displaying this message.

    Thanks!

  3. #3
    Join Date
    May 2007
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    Lightbulb Re: Lost Evolution Inbox and other top level mail folders during upgrade to 11.04

    I sorted this out! Yippee! And I have to say that it was a very simple problem.

    11.04 (or is it Evolution?) no longer uses the .evolution folder to store folders and mail. It uses the .local/share/evolution folder. So when I used the tar command to restore my backup that I'd taken from 10.04, I could move the .gconf and .gnome2_private files as before. But all the files in the restored .evolution folder needed to be moved to the .local/share/evolution folder. Now it all works fine.

    I hope that this helps somebody else. The documentation for upgrading to 11.04 could have been clearer because I'm sure that this is a common problem.

  4. #4
    Join Date
    Feb 2005
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    Ubuntu 12.04 Precise Pangolin

    Re: Lost Evolution Inbox and other top level mail folders during upgrade to 11.04

    Quote Originally Posted by SusieSA View Post
    I sorted this out! Yippee! And I have to say that it was a very simple problem.

    11.04 (or is it Evolution?) no longer uses the .evolution folder to store folders and mail. It uses the .local/share/evolution folder. So when I used the tar command to restore my backup that I'd taken from 10.04, I could move the .gconf and .gnome2_private files as before. But all the files in the restored .evolution folder needed to be moved to the .local/share/evolution folder. Now it all works fine.

    I hope that this helps somebody else. The documentation for upgrading to 11.04 could have been clearer because I'm sure that this is a common problem.
    Who told you to use a tar backup for the upgrade?
    Regards, David.
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  5. #5
    Join Date
    May 2007
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    67

    Re: Lost Evolution Inbox and other top level mail folders during upgrade to 11.04

    Now that is a good question, David! I've been using Ubuntu for 5 years now and have done similar upgrades about times before and every time I've done an upgrade, I've used the tar backup. Now, when I revisit the Installation Guide, Section 3 (Before Installing Ubuntu) has a sub-section called 'Back Up Your Existing Data!'. So I backed up everything including my email. Seemed logical to use the old way that I've always done it before.

    Also, I did the complete installation of 11.04 and erased 10.04 so I was extra cautious to back up everything.

    What should I have done?

    And now I'm in a pickle with my Contacts because they too are in the wrong folder and I'm struggling to get Evolution to read the Contacts. Any ideas would be greatly appreciated.

    Thanks David.

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