Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14

Thread: Dell XPS 15 L501X Webcam NOT working in Ubuntu 11.04 Natty Narwhal 64-bit

  1. #11
    Join Date
    Mar 2007
    Beans
    283
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Dell XPS 15 L501X Webcam NOT working in Ubuntu 11.04 Natty Narwhal 64-bit

    Quote Originally Posted by cmspider View Post
    Do they want to ship you a new camera to have you change it? Or sent the computer back to them? or onsite service?
    Dell has on-site warranty. They sent an engineer, who took apart the laptop, replaced the webcam and the interface cable (which is a flimsy looking ribbon cable).
    http://xkcd.com/903/
    Registered Linux User #280857
    Registered Ubuntu User #33646

  2. #12
    Join Date
    Nov 2008
    Beans
    10

    Re: Dell XPS 15 L501X Webcam NOT working in Ubuntu 11.04 Natty Narwhal 64-bit

    Has replacing the camera solved all your issues?

    There's a new post here:
    http://en.community.dell.com/support...px?PageIndex=2

    where yarosps points out that if the camera doesn't start up, all you need to do is point it at some light. Sure enough, if I try to start capturing from the camera in the dark, it fails to start every time, but then just turning on some light will cause the camera to start. Does this happen with your new camera? Is the new camera the same model as the old camera?

  3. #13
    Join Date
    Feb 2005
    Location
    Madrid, Spain
    Beans
    15

    Re: Dell XPS 15 L501X Webcam NOT working in Ubuntu 11.04 Natty Narwhal 64-bit

    I have the same problem with the same laptop. I'm not sure if it happens on Windows, since I hardly use it, but in Linux it happens randomly.

    Now finally I understood why. When it's too dark the camera won't start. But if I light something in front of the camera (like my phone's screen) then it comes up.

    Thanks for that tip

  4. #14
    Join Date
    Feb 2008
    Location
    Texas
    Beans
    14,731
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Dell XPS 15 L501X Webcam NOT working in Ubuntu 11.04 Natty Narwhal 64-bit

    If a post is older than a year or so and hasn't had a new reply in that time, instead of replying to it, create a new thread. In the software world, a lot can change in a very short time, and doing things this way makes it more likely that you will find the best information. You may link to the original discussion in the new thread if you think it may be helpful.

Page 2 of 2 FirstFirst 12

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •