No Firefox after upgrade to Narwal.

[meddyuk]

Afternoon,

I've just completed my upgrade to Natty Narwal and everything seems fine. I am able to open most if not all applications, all except Firefox. I've tried opening it and the egg timer/wheel spins and then returns to arrow without actually opening firefox.

Ive been into the software manager and unintalled and reinstalled Firefox but it doesnt make any difference. Can anyone help me restore this.

[Grenage]

Hi there,

What happens if you run this from a terminal?

firefox-4.0

I'm pretty sure that 11.04 moved to v4, otherwise, substitute with just firefox.

[meddyuk]

yep that worked. It didnt like firefox-4.0 but when i did sudo firefox it fired up. Thankyou.

[Grenage]

It probably doesn't call it firefox-4 unless you did a pre-11.04 manual install.

I'm guessing that the link is bad, but it should be the standard "firefox %u".

[lovinglinux]

yep that worked. It didnt like firefox-4.0 but when i did sudo firefox it fired up. Thankyou.

You should never use sudo with firefox. You need to fix the permissions issues caused by that. See http://www.webgapps.org/firefox/issues-and-solutions

Also please provide the firefox-report.txt file generated by the commands below:

echo 'Ubuntu Architecture' > ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
uname -a >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Ubuntu Version' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
cat /etc/lsb-release >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox Packages' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
dpkg --get-selections | grep 'firefox*' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox binaries' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
which firefox >> ~/Desktop/firefox-report.txt
file /usr/bin/firefox >> ~/Desktop/firefox-report.txt
file /usr/local/bin/firefox >> ~/Desktop/firefox-report.txt
file /opt/firefox/firefox >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox divertion' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
file /usr/bin/firefox.ubuntu >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Sources' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
ls /etc/apt/sources.list.d >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Flash packages' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
dpkg --get-selections | grep 'flash*' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'pluginreg.dat' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
cat ~/.mozilla/firefox/**/pluginreg.dat >> ~/Desktop/firefox-report.txt
firefox ~/Desktop/firefox-report.txt

Most likely that the culprit is the global menu or an extension.

Start Firefox in safe mode:

firefox -safe-mode

If it starts, disable the global menu integration add-on and restart Firefox.

If not, see http://www.webgapps.org/firefox/general-troubleshooting