Intel Pro network card not found (10.04 64bit)

**comlong** · June 23rd, 2011

I have the same problem with same netcard. 10.04 LTS, 64 bit
Dell atitude E6420.
I update the "linux-image-generic-lts-backport-maverick", then the wired internet works, it is fine. But, I can not restart the system. That is a new issue.
Firstly, I installed 11.04, 64 bit, I have wired internet but can not restart; then I switched to 10.04 LTS 64 bit, I can restart but I lost my wired internet.
For both situation, wireless internet works well.
How to fix it?

**fnerdwq** · June 23rd, 2011

Originally Posted by comlong

I have the same problem with same netcard. 10.04 LTS, 64 bit
Dell atitude E6420.
I update the "linux-image-generic-lts-backport-maverick", then the wired internet works, it is fine. But, I can not restart the system. That is a new issue.
Firstly, I installed 11.04, 64 bit, I have wired internet but can not restart; then I switched to 10.04 LTS 64 bit, I can restart but I lost my wired internet.
For both situation, wireless internet works well.
How to fix it?

An alternative to the maverick-backport kernel is using the normal lucid kernel and building yourself a DKMS Package for the current version of the e1000e module.

It's realy simple:
1. Download the current e1000e module from
http://sourceforge.net/projects/e1000/files/
2. build the DKMS Package, following this instruction:
https://wiki.kubuntu.org/Kernel/Dev/DKMSPackaging

Then you're (hopefully) done...

good luck

**comlong** · June 23rd, 2011

Thanks for your idea. But I am totally new to ubuntu, could you give a simple solution?
It looks a common problem, ubuntu should have a fixed version

**fnerdwq** · June 23rd, 2011

Originally Posted by comlong

Thanks for your idea. But I am totally new to ubuntu, could you give a simple solution?
It looks a common problem, ubuntu should have a fixed version

sorry, i don't have a simple(r) solution. Ubuntu is not an Enterprise linux in the way they would patch the LTS version with new drivers.

But natty it not an option (or not working for you)? I supose they have "full Sandy bridge support"?

Best solution it building the DKMS Modules. It's really not that difficult, try

Im principle you just need the dkms.conf, like
PACKAGE_NAME="e1000e"
PACKAGE_VERSION="1.3.10a" <---- Fill in the downloaded version
CLEAN="make clean"
MAKE="make BUILD_KERNEL=$kernelver"
BUILT_MODULE_NAME[0]="e1000e"
DEST_MODULE_LOCATION[0]="/updates"
AUTOINSTALL="yes"

This should give you a head start... Rest in the artikle.
Nice thing about DKMS: it will build the module for each new installed kernel update (in contrast to doing a make/make isntall)

**srocrown** · October 1st, 2011

I wanted to spell out the steps I took for those newbies who are already confused by being
caught in the catch-22 of how to apt-get without a working nix card, and installed the base from a usb, like me.

I share, knowing full well that there are probably more elegant or official ways to do it. But if you are new to linux, not being able to use the Ethernet card on the brand-new machine that you just bought is VERY frustrating. I followed the steps already given in this forum, they are just spelled out with a bit more detail.

Here is what I did:

Step 1. Capture all of the debs I will need. I am going to copy everything to a usb - /media/disk

Code:

sudo apt-get clean
sudo apt-get -y install dkms build-essential make linux-headers-generic linux-headers-server --reinstall
sudo apt-get -y install gcc g++ gcc-4.4 g++-4.4 xz-utils binutils liblzma1 --reinstall
sudo apt-get -y install libc6-dev libc6 libc-dev-bin linux-libc-dev dpkg-dev --reinstall
sudo apt-get -y install libgomp1 libstdc++6 libstdc++6-4.4-dev --reinstall
sudo mkdir -p /media/disk/intel
sudo cp /var/cache/apt/archives/*.deb /media/disk/intel
wget http://tenet.dl.sourceforge.net/project/e1000/e1000e%20stable/1.6.2/e1000e-1.6.2.tar.gz
cp e1000e*.gz /media/disk/intel

Step 2. Create dkms.conf. I always have trouble with double quotes, so they all now become single apostrophe.

Code:

nano /media/disk/intel/dkms.conf

Code:

PACKAGE_NAME='e1000e'
PACKAGE_VERSION='1.6.2'
CLEAN='make -C src/ clean'
MAKE='make -C src/ BUILD_KERNEL=$kernelver KERNELDIR=/lib/modules/${kernelver}/build'
BUILT_MODULE_NAME[0]='e1000e'
BUILT_MODULE_LOCATION=src/
DEST_MODULE_LOCATION[0]='/updates'
AUTOINSTALL='yes'
REMAKE_INITRD=yes

Step 3. Install utils. Now I take my usb drive to the server without a working nix.

Code:

sudo dpkg -i liblzma1*.deb xz-utils*.deb binutils*.deb dpkg-dev*.deb
sudo dpkg -i libc*.deb linux-libc*.deb libg*.deb make*.deb
sudo dpkg -i gcc*.deb g++*.deb libs*.deb build-e*.deb 
sudo dpkg -i dkms*.deb linux-h*.deb

Step 4. Create the module.

Code:

sudo cp e1000e*.gz /usr/src
sudo cp dkms.conf /usr/src/e1000e-dkms.conf
cd /usr/src
sudo tar xzvf e1000e-1.6.2.tar.gz
cd e1000e-1.6.2
sudo mv ../e1000e-dkms.conf dkms.conf
sudo dkms add -m e1000e -v 1.6.2
sudo dkms build -m e1000e -v 1.6.2
sudo dkms install -m e1000e -v 1.6.2
echo "Now restart computer."

Step 5. Restart the computer.

Code:

sudo shutdown -r now

Step 6. Assign the card.

Code:

sudo ifconfig eth0 192.168.1.100
sudo ifconfig eth0 up

Yeah!! It works.

**Jws0001** · November 8th, 2011

Originally Posted by fnerdwq

An alternative to the maverick-backport kernel is using the normal lucid kernel and building yourself a DKMS Package for the current version of the e1000e module.

It's realy simple:
1. Download the current e1000e module from
http://sourceforge.net/projects/e1000/files/
2. build the DKMS Package, following this instruction:
https://wiki.kubuntu.org/Kernel/Dev/DKMSPackaging

Then you're (hopefully) done...

good luck

This worked so easily for me. I went to sourceforge and downloaded the latest stable version, then followed the instruction in the README after I unzipped the archive. Literally all I had to do was:

tar -xvf e1000e-1.6.3.tar.gz
cd e1000e-1.6.3/src/
sudo make install
sudo modprobe e1000e
sudo dhclient eth0

Done. Thanks for the help.

**Bucky Ball** · November 9th, 2011

Comlong, please mark this thread as solved if it is. This helps others.

**Jws0001** · November 9th, 2011

I do have another semi-related question though. I did some system updates and I think the kernel got updated and this fix got erased. I did it again and it still worked but is there a .deb or some more permanent solution?